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Doug S
2 years ago
My son was recommended to them for Wisdom teeth removal and we could not be happier with the results at the Amherst office. From the start, scheduling the initial visit and then the surgery (we had to schedule before a certain date when our better dental insurance expired) was very easy. Then, the procedure went great, my son had very little pain and everyone was great to deal with. Finally, we had a complex insurance situation where we had 2 different dental insurances (overlap of 2 job coverages) for the time of the surgery and they did all the work to bill both and get the maximum payments out of each so that we ended up paying somewhere close to $100 for 3 wisdom teeth to be removed! Every time I spoke with someone, they were very knowledgeable and helpful. Such a pleasure to deal with a provider like that!

Hannah Warnock
2 years ago
Personally, I had a great experience. All the staff was extremely comforting and everything went great. Highly recommend

John Kiernan
2 years ago
Wonderful staff, doctor was very informative and detailed. Amazing experience in all ways

Mo Foley
2 years ago
Excellent & efficient service. Covid-conscious & safe (considering they have to look in my mouth frequently). Quick visit & speedy scheduling for my next appointment.

Meghan Ashman
2 years ago
If I could give ZERO stars I would. I would NEVER RECOMMEND this place to anyone! The receptionist staff is EXTREMELY RUDE. My surgery appt was scheduled for wisdom teeth today. Never ever did I get any forms stating food/drink weren't allowed beforehand. Went in and they blamed me for not knowing this (they NEVER gave the "pre-op rules" sheet they tried to tell me they gave me), and then blamed me! I was even at the office the day before and still no one mentioned ANYTHING to me. Continuing to deny their mistakes they said they wouldn't be able to do the surgery for over a month because he was busy, not making any attempt to push out other appts to fit me in due to their mistakes. I will Never ever ever go back, and I recommend you not either! Disgusted in this business and will let everyone I know to never ever go there.

chris pierce
3 years ago
Dr. Blount is great.! very professional.! Assistant's very knowledgeable and helpful.. Office Staff are Rude, Condescending Valiere Office Mgr. lets staff act terrible in front of patients..

John Kiernan
3 years ago
Wonderful staff, doctor was very informative and detailed. Amazing experience in all ways

Joe O
3 years ago
All office staff were extremely helpful and friendly!

Mo Foley
3 years ago
Excellent & efficient service. Covid-conscious & safe (considering they have to look in my mouth frequently). Quick visit & speedy scheduling for my next appointment.

chris pierce
3 years ago
Dr. Blount is great.! very professional.! Assistant's very knowledgeable and helpful.. Office Staff are Rude, Condescending Valiere Office Mgr. lets staff act terrible in front of patients..

Joe O
3 years ago
All office staff were extremely helpful and friendly!

Kelly Norris
3 years ago
We had a horrible experience here. The doctors were irresponsible and careless and the implant fell out. Find somewhere else!

Kelly Norris
4 years ago
We had a horrible experience here. The doctors were irresponsible and careless and the implant fell out. Find somewhere else!

Layannie Haydon-Mayer
4 years ago
This is a fantastic oral surgery practice. Have had two implants with dr capsio (now retired) he also took out two wisdoms. Yesterday another wisdom tooth. I was nervous as I did not know the other dentists. Dr Edmonds a Canadian was recommended and was a perfect fit. Unfortunately l could not have the wisdom taken out with the injections as l did not numb up, so l had to go back and go under. They managed this time to get that stubborn tooth out. Although l am a hard stick, he managed to find a vien! Felt no pain and before l knew it, it was over. Dr Edmonds called a couple of hours later to see how l was, and the practice called the next day. Very good service.

Layannie Haydon-Mayer
5 years ago
This is a fantastic oral surgery practice. Have had two implants with dr capsio (now retired) he also took out two wisdoms. Yesterday another wisdom tooth. I was nervous as I did not know the other dentists. Dr Edmonds a Canadian was recommended and was a perfect fit. Unfortunately l could not have the wisdom taken out with the injections as l did not numb up, so l had to go back and go under. They managed this time to get that stubborn tooth out. Although l am a hard stick, he managed to find a vien! Felt no pain and before l knew it, it was over. Dr Edmonds called a couple of hours later to see how l was, and the practice called the next day. Very good service.

Lilith Hannon-Moonstone
6 years ago
I went in for emergency removal of a wisdom tooth, they were immensely helpful and now i don't have pain in my mouth.

Bundlefingers
6 years ago
I had a bone graft done here and had to schedule multiple appointments that were months apart. I work in Boston so I commute a lot and missed a couple on accident after I already had multiple procedures in their office and had established a relationship with my doctor. When I tried to schedule an appointment for the third time I got told that they would no longer see me due to my absence. It was a bit of a shock to me because I had already put in a great deal of time and money to be haphazardly cut-off without even trying to understanding my situation. After the graft they said they would send me a reminder via mail (never came and what company uses snail mail as a way to notify customers of appointments?) and they never called me as I checked the week before my previous scheduling and I received no phone call. I work in customer experience and I tell you that this place doesn't care about establishing long-term relationships with it's patients. Because they loose money if you don't make an appointment so instead they opt to cut you off instead of understanding your situation. I Highly suggest against this place if customer service and building a relationship with you are what your looking for (your procedure may mean multiple visits and thus you get to know your doctor). Just a bit of advice at least send a text message folks. When you schedule things out months in advance give your customers multiple channels (email, text message) to receive notifications. I never received a reminder call on my second appointment so when I heard that they wouldn't see me again this struck me as unnecessarily harsh and left me in a real rut with only half my treatment done. Basing a decision to loose a customer on a policy nobody knows exists (unless its in the fine print) without talking to them is very rude and insensitive. Having a receptionist call as the primary way to contact a patient is outdated and subject to human error ( i.e. forgetting or simply not calling at all) is ridiculous especially when we fill out so much information on the first visit. Many have commented their receptionists are rude and I would agree (Amherst office). I know we are slaves to your care (not much choice) but I highly suggest looking elsewhere if you want an office that takes pride in being convenient and has empathy for both long and short-term patients. Connecticut Valley (Amherst office) your patients also are busy. Why not be more considerate of the people you treat?

Sandra Martinez
6 years ago
Great doctors and staff!! Very knowledgeable. I recommend to everyone with oral surgery needs.

Bundlefingers
7 years ago
I had a bone graft done here and had to schedule multiple appointments that were months apart. I work in Boston so I commute a lot and missed a couple on accident after I already had multiple procedures in their office and had established a relationship with my doctor. When I tried to schedule an appointment for the third time I got told that they would no longer see me due to my absence. It was a bit of a shock to me because I had already put in a great deal of time and money to be haphazardly cut-off without even trying to understanding my situation. After the graft they said they would send me a reminder via mail (never came and what company uses snail mail as a way to notify customers of appointments?) and they never called me as I checked the week before my previous scheduling and I received no phone call. I work in customer experience and I tell you that this place doesn't care about establishing long-term relationships with it's patients. Because they loose money if you don't make an appointment so instead they opt to cut you off instead of understanding your situation. I Highly suggest against this place if customer service and building a relationship with you are what your looking for (your procedure may mean multiple visits and thus you get to know your doctor). Just a bit of advice at least send a text message folks. When you schedule things out months in advance give your customers multiple channels (email, text message) to receive notifications. I never received a reminder call on my second appointment so when I heard that they wouldn't see me again this struck me as unnecessarily harsh and left me in a real rut with only half my treatment done. Basing a decision to loose a customer on a policy nobody knows exists (unless its in the fine print) without talking to them is very rude and insensitive. Having a receptionist call as the primary way to contact a patient is outdated and subject to human error ( i.e. forgetting or simply not calling at all) is ridiculous especially when we fill out so much information on the first visit. Many have commented their receptionists are rude and I would agree (Amherst office). I know we are slaves to your care (not much choice) but I highly suggest looking elsewhere if you want an office that takes pride in being convenient and has empathy for both long and short-term patients. Connecticut Valley (Amherst office) your patients also are busy. Why not be more considerate of the people you treat?

Sandra Martinez
7 years ago
Great doctors and staff!! Very knowledgeable. I recommend to everyone with oral surgery needs.