Commonwealth Pediatric Dental Specialists

Commonwealth Pediatric Dental Specialists - Pediatric dentist in Sandston, VA
5506 Whiteside Rd, Sandston, VA 23150
Open
Closes at 3:00pm
SundayClosed
Monday8:00am - 3:00pm
Tuesday8:00am - 3:00pm
Wednesday8:00am - 3:00pm
Thursday8:00am - 3:00pm
Friday8:00am - 1:00pm
SaturdayClosed

Reviews

Rating 4.9 out of 5 based on 296 reviews

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Matthew Taylor
a year ago
The staff is absolutely amazing, 100% would recommend them to everyone!


Mrs Prosperous
2 years ago
My son has special needs and this lady was one of the nastiest dentist I've ever encountered. Never went back afterwards.


Jamie Pugh
2 years ago
I absolutely love Dr. Joy and her staff. My son has fell twice and injured his teeth. Both times I was able to come in right away. Everyone is so professional and kind, Dr. Joy and all of the nurses are very helpful in answering questions and give great care to my son. I would recommend anyone to Commonwealth Pediatric Dental Specialist.


Curteisha Charity
2 years ago
Both if my girls love Dr. Joy and her staff. The fact I can say we are going to see Dr. Joy and they get excited to go speaks volumes. Everyone is so sweet and takes the time to make sure everyone is comfortable. Try them out you will not be disappointed!!!!!!


Crystal Stokes
2 years ago
Everyone was so nice. We felt like we've been going there for years. My son really loved all the ladies there. The experience was wonderful, you won't be disappointed.


Shelby Lee
2 years ago
They are so nice and great with kids, my daughter loves going to her dentist! Dr joy is amazing!


kristina edmonds
2 years ago
We are so happy to have found this pediatric dentistry for our daughter! Everyone at the office is SO nice, and Dr. Joy is so gentle and kind during her examination. Will continue to bring the little one here for as long as we can as well as recommending it to everyone!


Keshanda Scott
2 years ago
They work so well with my son, they give him reassurance and allows him to get comfortable with him. They are patient and show him everything they will be doing and using and I love it! Glad i switched over to them! I 20/10 recommend to other families!


Patrice Currin
2 years ago
Such a wonderful staff and dentist!


Shannon White
2 years ago
Overall 10/10 !!! Very welcoming! Great with the children !


Charles Carney
2 years ago
Consistent exceptional professional dental care from phones calls, to office staff, to dental hygienist, to in person services. COVID-19 precautions are followed per CDC guidelines. Dr. Joy is a joy and our toddler daughter, who cries going to see her MD, gets excited when it's time to see her Dentist.


Zoronda Davis
2 years ago
Dr. Joy was so informative in what she was telling us about my son's teeth. The staff was very friendly and so helpful. Gabby was the reason I ended up getting in so soon to have my son's needs met she actually made the appointment but also gave me insight to a lot of things over the phone. The assistant bedside manner's was so awesome. This is truly a place I trust my child's care in. They absolutely rock! Very patient, caring and go beyond to assist and help. The whole team is just awesome and they make not only the parents feel comfortable they actually makes the children feel so at ease! I know it can be hard working with a population of children of different ages and getting the work done but they are good at what they do! Definitely would recommend this place.


Abbey Grobe Conley
2 years ago
Our hygienist is amazing, she went along with our child at his speed, showed him all the dental tools, let him touch and be comfortable. Make it a fun and painfree experience, for both my kid and me! I really appreciate her approach. It was perfect.


Kings of A Queen
2 years ago
I absolutely adore this Dentistry. I have been bringing my kids to them for at least the last three years once I made the change I knew I was not going to have to change to anywhere else. They have an amazing staff! We usually see Dr. Joy Phillips and she is amazing as well my kids are very comfortable and as a mom who has had trauma with a dentist it makes me feel comfortable as well.


Shawna Hardy
2 years ago
I love the staff and so does my daughter they are so patient and answer all her questions about what's going in her mouth lol cause she wants to know everything.


Mayra Mendoza
2 years ago
(Translated by Google) Para, it's the first time for us but the experience was wonderful my son is very happy and not scared thank you doctor and the staff are also very kind excellent service 100 percent recommended (Original) Para, nosotros es primera vez pero la experiencia fue maravillosa mi hijo esta muy contento y no asustado gracias doctora y al personal tambien son muy amables exelente servicio 100 por ciento recomendado


Shawn Eubank
2 years ago
Unfortunately, after trying to resolve this issue personally with Commonwealth Pediatric Dental, we have to leave them a poor review to match the extremely poor communication and billing experience we had with them. To be clear, we were actually very happy with the dentistry service itself and the service of technicians and dentist...everyone was very nice and they did a great job with our kids. The issue has to deal with their billing and the misrepresentation of the cost of the services. My spouse already works in healthcare as a nurse and knowing the general lack of transparency of costs in the healthcare system, we were very careful in choosing a dentist to set up regular cleaning for our children. After receiving a quote of appx. $100 per child per cleaning over the phone prior to our visit, and along with the stellar reviews, we thought Commonwealth would be the right place for our kids. At our visit, we had an excellent visit and our kids felt very comfortable. The problem came at the checkout counter, we were billed $600 ($720 before insurance kicked in) for the visit for our two children that day. Needless to say, it was quite shocking when were were expecting about 1/3 of that cost based on the quote we received. Everything was seemingly standard with the visit: a few x-rays, some fluoride, and just a general cleaning....at least we thought those were standard options. It was disappointing that it was not communicated that the X-rays, a 5 second brush with fluoride, and checking for an overbite would cost an additional $400. It's one thing to charge more for those services, that's fine, but I would have very much appreciated the option to accept or decline those procedures and/or to at least know that they were "extra" costs. The dentist did ask if we wanted to do fluoride in the context of the tooth paste that was being used in the cleaning, but that was really it...no other sort of consultation to elect different services. We're just really disappointed none of this was clearly laid out, especially after doing what we thought was due diligence in advance to have some transparency of the costs. Overall, we just feel cheated and humiliated. Update (4/19/2022): Just getting around to updating here, but want to update with the accurate information. The dentist office did reach out per the response below. They stated that nothing could be done about the original $600 charge. Instead, they offered an additional 10% off their services on our next visit (appx. $540 vs. $600). They made it clear that the additional 10% off was only good for the next visit, but not beyond that. Needless to say, we will not be returning and will be contacting our credit card company regarding the matter.


Hope Heiskill-Wooldridge
2 years ago
Dr. Joy and Commonwealth Pediatric Dental are the ABSOLUTE GREATEST!!!!


Crystal Lundy
2 years ago
I love this group! Everybody is awesome with all 4 of my kids from ages 16 to 1. Will always recommend them to anybody who ask.


Tynesha Bruce
2 years ago
An amazing experience from all the staff!!!! Dr. Joy's nurse was so warm and welcoming not only to my son the patient but also to my other two sons that we tagging along!!! Dr. Joy's name says it all!!! A pure pleasure to met them all! Lifetime patients now! Thank you to all that we encountered today!


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