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Monica Armijo
a year ago
If I could leave 10 stars I would. I came to comfort dental because the other dentist I saw ordered several root canals and would not put caps just temporary well with enough time the temporary caps break/Crack resulting in 3 surgical extractions. I have been going to Comfort Dental for about a month once a week and I couldn't be more satisfied they are doing the work that needs to be done to fix the mess my old dentist caused. I've never felt so comfortable and vulnerable I trust the Dentists judgment. I had a bad tooth and it was closing time and they stayed late to finish the last minute extraction. It was greatly appreciated and no more pain. I have been recommending them to everyone I know. Thank you ALL for your services, I couldn't be more satisfied. KEEP UP THE GOOD WORK!!!!!

Influence 203
a year ago
I recently saw Dr. Grantham here at this location after not seeing a dentist for over 2 years. I had many cavities and a broken tooth. Dr. Grantham and all the associates I had the pleasure of seeing were all absolutely fantastic. Very caring, they explained everything very well, and did fantastic work. Grade A. Would recommend for sure. I now have wife and children going here, and they are great with children too!

Gilda Martinez
a year ago
Called to schedule an appointment as a New patient and the receptionist Violeta I believe was her name, she was extremely rude and unprofessional. I explained to her more than ONCE that I wanted to schedule as a new patient and was in no pain. she kept asking what I needed to be seen for. Like am I supposed to know I need a OP in tooth number #12 or a RCT ????

Rudy Ornelas
2 years ago
So Unorganized!!! Office staff has no clue to what is going on had appointment to fill cavities was told appointment was for a 900$ crown which I told them couldn't afford at the previous appointment. my son and I share the same name they constantly confuse and combine our dental histories together which is very unprofessional . Comfort Dental treats you like a number than forgets what your number is !!!!

greg elting
2 years ago
When one calls it takes way to long to get through the answering message. I don't need all that info, I just want to return your call!

Ironic Optimism
2 years ago
The dentists here have been great to me and my boyfriend for years now. He just got 3 teeth pulled last Wednesday and they didn't disappoint again! The doctor made sure the visit was as comfortable as possible and really listened to him. They got him in and out fast too!! Which I was super grateful for. He's had minimal pain for what it was. 3 teeth, of course it hurt! But minimally. Thank you to ALL the dentists there for making us as comfortable as possible, listening to our needs and getting us in and out quickly!! We will not go any where else!! from me!!

Ann-Marie Doerhoff
2 years ago
Just sent my friend in there to have a root canal and crown done. All I can say is it was perfect. Dr. Lee and Dr. Heideman and his assistants Lynn and Angelica are the best in Aurora maybe the whole state!

Asaad A 85
2 years ago
I been here today and I met DR LEE. in good service with my root canal treatment. Thanks DR LEE, you and your Cool staff employee.

Carol McCarthy
2 years ago
They pulled a tooth and put in a temp bridge till my y mouth heals. The dentist was very nice and infomative. He put me at ease right a way.

Alexandria M
2 years ago
My first visit with this office went pleasant, and I finally felt comfortable with a dentist. Dr. Hiedeman had created a care plan for me as I had quite a bit of work done. The first visit was smooth. My second visit came and went, I had some fillings done and they threw off my bite entirely. Through this time I also purchased a dental appliance as I grind and clench my teeth the assistant helping me was great; however again Dr H was incredibly rude. I went in several times attempting to correct my bite. I was told my "muscle memory was off" and that they wouldn't adjust me anymore. Fast forward to receiving my mouth guard, I insisted my appliance did not fit properly... I paid just under 400$ for this, and was told it was just fine and I was the first person in 15 years to have an issue with the guard. Well Dr. H according to these reviews I am not, and it seems you actually get quite defensive when an issue is brought to you. My mouth guard in fact was incorrect and my private dentist got it down to its correct placement after spending time with me. It was sorely incorrect. It caused me immense jaw pain due to the incorrect placement. After getting a second opinion I have multiple fillings that have incorrect placement and causing me issues. My teeth are rough and jagged and not filled adequately. But they don't care.... I payed hundreds out of pocket just to be rudely spoken to. Customer service matters. I was scheduled to get some remaining work done, even paid in advance needless to say I got my money back and will not be returning as I now have to fix and correct the fillings that were placed, that again threw my entire bite on the left side of my mouth off. I expect my other fillings to break off soon. Terrible service, terrible attentiveness, terrible attitude, and lazy. A change of profession should be considered if you have an issue with helping people.

Ray M
2 years ago
This place is awful the ladies behind the desk just gossip and talk and not worried about the patients to check out. Had my daughter sitting there waiting to get checked out she left bc the lady ended up checking someone out before my daughter and she was there first.

Frank Mash
2 years ago
I have been to many dentist over the years for root canals and wisdom teeth and hands down I will say this comfort dental location and specifically Dr. Jeff is hands down the best dentist I've ever had. He made a root canal feel like a spa day believe it or not and him and his team have such positive attitudes. I pray God blesses them and favors them. If I could have given more stars I would have, highly recommend.

paulino ramirez
2 years ago
Its a good place

Palina Harrison
2 years ago
Have been going here for 10 years. Service is great and Dr Sophia is the best!

The Sia Chronicles
2 years ago
Very slow. My appt was at 9:15 today and I'm still here waiting. I'm considering rescheduling at a less busy time.

Zach Crowder
2 years ago
Honestly the best place to get work done. Super nice staff from front to back, fast and great quality work. I would highly recommend!

asqual abrha
2 years ago
I would have put 0 star rate if I had a chance to do so. I went there for evaluation (which I was told by them). I didn't even know that they had to take the tooth off today which was actually okay to me, but they would have told me if this is good time to do that. They put Anastasia without asking me if I'm ready for that. After they put Anastasia and told me to pay the money, I asked if they are going to remove the tooth today. I got a yes answer for that. They started digging to take the tooth off, put Anastasia after Anastasia. After this all, the Dr. said that it is beyond his ability. They had to refund my money back except to the $19 & referred me to another comfort dental to have an oral surgery. I came home without any pain killer & I'm in the worst pain right now. And I'm unable to close my mouth because of the over dose Anastasia. Am I going to referred comfort? Hell nooooo.

Tae Both
2 years ago
The front staff is phenomenal- friendly, inviting, efficient, and great to work with. Dr. Heideman is AMAZING! He is very kind and thorough when explaining treatment. The process from scheduling to leaving was quick and easy. I would highly recommend Dr. Heideman to anyone looking for the best dentist!

Carl Sarpong
2 years ago
Not sure about the bad reviews but I for sure had a good visit. They listened to my concerns and took care of me

Kristen Urso
2 years ago
PLEASE SAVE YOUR TIME AND MONEY! GO TO A DIFFERENT LOCATION WITH BETTER RATINGS, CUSTOMER SERVICE AND AN ACCOUNTING DEPARTMENT! My husband and I have been going to this location for a little over 8 years. I had worked out a full treatment plan with Dr. Heiderman that would be broken up into 3 office visits. The accounting department figured out what all 3 visit would cost in total with my insurance. My first two visits went smooth with payment. They were both the quoted amount on the treatment plan. I called one day to confirm that my final visit would cost what was quoted and was told a completely different amount for way more money. I was explaining to the lady that was helping me about my account how my two prior visits were right on the money. She was very rude and that it is most likely the right amount and she would look into it. After she looked into she confirmed I was correct in the amount that was quoted on my treatment plan. I went round and round with their accounting department. They seem to not understand my insurance plan. My second visit I had 3 crowns done. My lady who was working on my crowns suggested I get the crown I had done at their office 3 years prior redone. I asked why and she said so it would be done the right way. The crown I had done 3 years ago was the first crown I've ever had done. After the 3 new crowns healed I knew the first one I had done at this office 3 years ago was a piss poor job! It is smaller than all of my other teeth, it sits further back than all my other, it's shorter, the gum is black and my original tooth is exposed. They even push it all the way up into the gum! I decided to put my treatment on hold due to a car accident, hearing about having my first crown redone having just having three put on and the accounting process being so stressful. Today I called to get the whole process going again. I wanted to schedule a cleaning and see when I can get my crown to finish my implant process that he had recommended. I found out that I am "No longer treatable". So, their office put me on the no fly zone due to account issues that they caused! I made an appointment at another Comfort Dental with way better ratings than this location.