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Cindy Walker
2 years ago
I have had many issue with teeth and I need implants not one ounce of problem two done. Fast forward my from tooth needed an implant and because of my insurance I had to go with someone else. That did not work out at all so I'm back to Dr Collins because he cares about the long haul results. Today I had two molars pulled that needed lots of bone graft to build it up for an implant. Great job. Next I will start on the other guys mistakes and redo it and another root cancel beside and finally two front implants'. I wouldn't risk my front teeth on anyone but Dr.Collins no matter what the insurance says. In the long run it will save pain and suffering

Douglas DeLaMater
2 years ago
Veterans: DO NOT USE THIS PROVIDER. Rather, cover them and their ilk on Memorial Day, Veteran's Day, and the 4th of July with scorn. Extremely disappointing front office staff. Regardless of referrals, do not attempt to use this office if you are out of network with your insurance. We have two major, reputable insurance providers, and Dr. Collins' office chooses to take neither (one is for veterans). Furthermore, when asked to coordinate with those two insurance providers for out of network services and pre-authorizations, the incompetent staff dragged their feet and delayed enough to cause us to lose precious time (nearly 90 days of coordination), all to be told in the final hour (days before appointments that we'd been waiting for weeks and weeks for) that we'd have to pay fully up front for both patients (over $8000!!!) to be seen. At that point, my two children, now multiple weeks into their need for oral surgery to remove wisdom teeth, have to start over trying to get appointments (my eldest's teeth are now erupting though gums while we await an appointment with a different surgeon, thanks to these cretins). Worse, after investigating, I discovered from our primary insurance provider that Dr. Collin's office has never even sent them a single written piece of correspondence to secure a pre-authorization...ever...despite their assuring us they would/did. These people have enjoyed the security veterans have sacrificed to provide them with for years, yet they have no thanks, but rather, complete disregard. Please treat them as such.

Douglas DeLaMater
3 years ago
Veterans: DO NOT USE THIS PROVIDER. Rather, cover them and their ilk on Memorial Day, Veteran's Day, and the 4th of July with scorn. Extremely disappointing front office staff. Regardless of referrals, do not attempt to use this office if you are out of network with your insurance. We have two major, reputable insurance providers, and Dr. Collins' office chooses to take neither (one is for veterans). Furthermore, when asked to coordinate with those two insurance providers for out of network services and pre-authorizations, the incompetent staff dragged their feet and delayed enough to cause us to lose precious time (nearly 90 days of coordination), all to be told in the final hour (days before appointments that we'd been waiting for weeks and weeks for) that we'd have to pay fully up front for both patients (over $8000!!!) to be seen. At that point, my two children, now multiple weeks into their need for oral surgery to remove wisdom teeth, have to start over trying to get appointments (my eldest's teeth are now erupting though gums while we await an appointment with a different surgeon, thanks to these cretins). Worse, after investigating, I discovered from our primary insurance provider that Dr. Collin's office has never even sent them a single written piece of correspondence to secure a pre-authorization...ever...despite their assuring us they would/did. These people have enjoyed the security veterans have sacrificed to provide them with for years, yet they have no thanks, but rather, complete disregard. Please treat them as such.

Maree Coats
4 years ago
My experience with Dr. Collins and his staff has been extensive. Due to no fault of his own and my own underlying medical issues, I had some complications after my surgery. Dr. Collins and his staff always put my well being at the top of their priority list. They work wonderfully to make sure that I am comfortable and that any issues that arise are handled quickly and efficiently. They handled my complications with the utmost skill and experience. I highly recommend him as well as his support staff. A plus efficiency, skill, patient care and experience.

Lindsey Jetton
4 years ago
Always so professional and kind... great quality care!

Cassandra Evans
4 years ago
Very knowledgeable and friendly staff and Dr. Collins is the greatest!! Il

sarah stewart
4 years ago
Dr. Collins and his staff are amazing! I would highly reccomend!

Maree Coats
5 years ago
My experience with Dr. Collins and his staff has been extensive. Due to no fault of his own and my own underlying medical issues, I had some complications after my surgery. Dr. Collins and his staff always put my well being at the top of their priority list. They work wonderfully to make sure that I am comfortable and that any issues that arise are handled quickly and efficiently. They handled my complications with the utmost skill and experience. I highly recommend him as well as his support staff. A plus efficiency, skill, patient care and experience.

sarah stewart
5 years ago
Dr. Collins and his staff are amazing! I would highly reccomend!

Cassandra Evans
5 years ago
Very knowledgeable and friendly staff and Dr. Collins is the greatest!! Il

Lindsey Jetton
5 years ago
Always so professional and kind... great quality care!

James Peeples
5 years ago
Incredible experience! They Make you feel comfortable and welcome. I will not go anywhere but here in the future! Other facilities should take notes because they are leading the way.

K C Temple
5 years ago
I have medical problems that require management for procedures and Dr. Collins is the perfect choice in that situation. I found him to be professionally excellent and felt a high degree of ease and security while in his care. His office staff was kind and caring, well-organized, and very helpful--I felt they genuinely cared about my well-being.

John Avaltroni
6 years ago
Nothing but kudos for Dr. Collins and his team. Efficient, courteous, and thorough. Never had long waits in waiting room (a pet peeve of mine)!

James Peeples
6 years ago
Incredible experience! They Make you feel comfortable and welcome. I will not go anywhere but here in the future! Other facilities should take notes because they are leading the way.

Beck Ezel
6 years ago
I have used Dr. Collins several times for dental implants. The process was easy, quick and virtually painless. I have full confidence in his abilities and will continue to use him in the future. His office and support staff are wonderful. I always feel welcome and relaxed. These people have become my friends! I definitely recommend using Dr. Collins for your dental needs.

K C Temple
6 years ago
I have medical problems that require management for procedures and Dr. Collins is the perfect choice in that situation. I found him to be professionally excellent and felt a high degree of ease and security while in his care. His office staff was kind and caring, well-organized, and very helpful--I felt they genuinely cared about my well-being.

Gabrielle Davis
6 years ago
You can tell they have put thought in to every aspect of your visit. They have tips on healthcare showing in the waiting room and tvs in the patient rooms to show you what they are looking at. Took time to explain everything in detail. The staff were friendly and knowledgeable.

John Avaltroni
6 years ago
Nothing but kudos for Dr. Collins and his team. Efficient, courteous, and thorough. Never had long waits in waiting room (a pet peeve of mine)!

Beck Ezel
6 years ago
I have used Dr. Collins several times for dental implants. The process was easy, quick and virtually painless. I have full confidence in his abilities and will continue to use him in the future. His office and support staff are wonderful. I always feel welcome and relaxed. These people have become my friends! I definitely recommend using Dr. Collins for your dental needs.