Tampa, FL (October 13, 2020) Coast Dental & Orthodontics is notifying patients about a data theft investigation. The information stolen involves certain patients who received care at the Coast Dental offices in Conyers and North Druid Hills in Georgia.
Tampa, FL (July 23, 2019) Coast Dental & Orthodontics has announced that their Associate Vice President of HR and Recruiting, Samantha Croxford, SHRM-CP, has been nominated for HR Person of the Year Tampa Bay.
Tampa, FL (January 17, 2019) Coast Dental and Orthodontics (Coast), one of the largest dental providers in the U.S., announced its investment in new equipment, technology and practice management solutions to help improve the digital workflow among its 119 affiliated practices.
TAMPA, FL (January 9, 2018) Alpharetta dentist David L. Witt joins Coast Dental Alpharetta, located at 11770 Haynes Bridge Road, Suite 605 in Alpharetta, GA, to offer comprehensive dental care including teeth cleanings, fillings, extractions, teeth whitening, crowns, bridges, and dentures.
Tampa, FL October 25, 2017 Coast Dental of Texas, PC today announced it has earned The Joint Commissions Gold Seal of Approval for Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval is a symbol of quality that reflects an organizations commitment to providing safe and effective care.
Stone Mountain, GA (March 9, 2017) Residents looking for a new dentist in Stone Mountain, GA can enjoy quality care in a more convenient location now that Coast Dental Stone Mountain has moved in the Kroger Plaza, located at 1234 S. Hairston Rd., Suite 28.
When it comes to comprehensive dental care, you're in the right place. Since 1992, patients have trusted the Coast Dental family of dentists to provide quality care in a friendly, caring environment. Their trust has made Coast Dental one of the largest dental providers in the U.S.
Coast Dental, along with its professional affiliations, have over 100 locations in Florida, Georgia and Texas. Our convenient locations make it easy to maintain a regular schedule of dental visits and keep your smile beautiful and healthy.
Coast Dental And Orthodontics Enhance Practice Capabilities With Investments In Digital Equipment From Dentsply Sirona And Practice Management Software From Henry Schein Oneposted 1/17/2019 Read the Full Article
TAMPA, Fla. (October 13, 2020) Coast Dental & Orthodontics is notifying patients about a data theft investigation. The information stolen involves certain patients who received care at the Coast Dental offices in Conyers and North Druid Hills in Georgia.
During the night of August 6, 2020 into August 7, 2020, a locked moving truck containing equipment and patient records was stolen from a parking lot in Atlanta, Georgia. The police recovered the truck on or about August 8, 2020 and the truck was secured by the police and placed in an impound lot. Coast Dental placed a lock on the truck while it was in the secured impound lot until the truck could be moved from impound. On August 25, 2020, Coast Dental recovered access and possession of the truck and the items inside the truck. Coast Dental secured the contents and transferred the property to its facility in Florida. From approximately August 26 through August 28, 2020, the contents were inventoried, and upon a full investigation, it was discovered that among other equipment and property, approximately 1,700 patient records containing patient information were compromised or missing.
In an abundance of caution, on October 13, 2020, Coast started mailing letters to affected patients, notifying them of this incident and also offering access to credit monitoring services at no cost to those whose social security numbers may have been compromised. Patients whose information was involved are advised to follow the instructions in the letter to protect their data.
Patients who believe they may be affected by this incident may call (855) 252-2731 Monday - Friday between 9 a.m. and 11 p.m., and Saturday - Sunday between 11 a.m. and 8 p.m. EST., excluding major U.S. holidays.
Coast Dental is committed to protecting the confidentiality and security of patient information. In response to the incident, Coast Dental has provided additional education to its workforce members and refined processes to better secure patient information.
Reviews
Rating 3.7 out of 5 based on 120 reviews
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newest oldest highest lowestDillon Surette
a year ago
No dentist here. They do a zoom call to a doctor. I had an appointment at 3pm and asked me if I could come in earlier but I said no I have an appointment at 3. They then flat out said well the hygienist is leaving. I said well cancel all my future appointments then. What are appointments even for? Very unprofessional. Also they nag you multiple times about confirming appointments even after you already did on the phone or text. Very poor unclean and bottom of the barrel service. Stay away!
Judy Gagne
2 years ago
The staff was very caring and understanding to my needs. I had a lot of questions and they answered them all. I was a little nervous but they calm me down. Thank you for being patient with me
Telly Antona
2 years ago
The staff here is so awesome and helpful!
Morgan Ayad
2 years ago
I would give a zero if possible I was rescheduled 3 times and had to wait over 3 months to get in because of this. Staff talked about another patients private information loudly right in front of me. Finally get in LATE not even on time. Go in the room and chairs are ripped, equipment is rusted very bad. Just looked horrible. No dentist on site at all had a 3 minutes meeting through a TV which I was never told I wouldn't see a dentist in person. Was expecting a cleaning at bare minimum and then then they walk in with a paper saying the cleaning ordered isn't covered by insurance and they want 200 dollars extra! Ridiculous absolutely horrible. Staff are not really professional at all either. Worst experience ever. It had already been more than 5 years stepping foot inside a dentist office but now because of this I probably never will again. Go somewhere else.
Michael Gribble
2 years ago
very nice staff, courteous, caring and helpful.
Matt Strrickland
2 years ago
Tammy was great but not having a dentist in the building really is a bid pain and asking me to go to Palm Bay and after trying to get someone up there to call me back not happening thinking of switching Dentist
mary mazzella
2 years ago
The hygienists at Coast Dental always do an excellent job.
Bob Strobe
2 years ago
Made an appointment for this office they fail to tell you that they don't have a dentist on duty you have to go to Melbourne or port Saint Lucie to see one Stay far away from this dentist office
Bridget M. Pietersen
2 years ago
Good
LINDA BUDD
2 years ago
On time and the hygienist took her time showing me the trays
Stacy Gill
2 years ago
Scheduled a new patient appt because I needed to see the das because of a cavity or cracked tooth. Upon arriving - on time- I waited for 25 mins. Not understanding why as the 1st appt of the day I had to wait- asked the girl at the desk why Am I waiting to see the dds. She said we don't have a dds at this location- I was specific when making my appt that I needed to see the dds. WHAT A WASTE OF TIME!
Kevin Lammers
2 years ago
Tried them for the first time today. Receptionist had an attitude, the dental technician was barely legible behind her mask but hey it's just a cleaning so let's make the best of it. Nope. No dentist on site, which I already knew about, but we do a quick tele-doc conference where she tells me that my teeth look good (3 minutes tops), I agree and I explain that all I need is a cleaning. Dental tech comes back to have me sign the billing mid-visit (this is a first). X-Rays are covered by insurance and mumbles something about me needing to agree to pay an extra $188 for a deep cleaning and rinse process. I decline and explain that all I want is what's covered by my insurance. They refuse because the dentist ordered this. Fine let 's discuss it. 20 minutes later we finally get the dentist back online and she tells me that she won't authorize the cleaning I'm requesting and then tries to redirect me to the office manager as if that's going to change anything. So they basically get me in there, use up one of my two covered dental visits and they hand me a protocol with an up charge on a take it or leave it basis that they didn't bother to explain the rationale for during the consult. In the end, I got up and left. I'm down one covered visit and I'm confident that the dentist is still going to bill for the consult even though she didn't meet with me in person. This isn't the first time I've run into a scam operation but damn it's annoying.
Lynda Merrill
2 years ago
Tammy is an excellent dental hygienist. She explained the procedures and gave an extensive narrative on how to care for my gums in the next 2 weeks. She truly is interested in keeping my teeth and gums in great health. Thank you, Tammy!
Steve McClain
2 years ago
Had a 9:20 appt this morning. At 6:45 AM I got a text that it was 8:50AM . I called the office at 8:10 and the person took 5 minutes to verify that it was indeed 8:50AM. So I rushed to the Vero office and the gal there said said it was indeed a 9:20 AM appt. A computer issue I was told. Can you fix that ?? I broke speed limits to get from Sebastian to meet the new appt time . Also why did it take a clerk 5 minute to verify a false appt time?? So unsettling when I saw that when I got up the morning. The rest of the appt. went as expected.
J. Snyder
2 years ago
Good place to go for dental cleanings. I was able to get a quick appointment; x-rays, and cleaning on same day. My teeth look great... thanks Coast Dental!!!
Shaylan Hill
2 years ago
Had an appointment scheduled for over a month and they went ahead and cancelled it the day of without letting me know and said they gave someone else my slot. Staff was extremely rude and defensive when I asked for an explanation. They said that they cancelled it because I scheduled through the call center rather than calling the office directly and there was an error on the side of the call center. How is this true when she was aware of my appointment and knew my name...? She then said she tried calling me days ago, but I received zero communication from the office. Staff just tries to cover up their own negligence by gaslighting their patients. I wouldn't have even been upset if they didn't blame me for their own mistakes.
Sheryl Cobb
2 years ago
My 14 year old special needs granddaughter went in for x-rays and an evaluation. I was a little nervous how she would react and how the staff would handle her. Everything went perfect. There was a cancellation so she was able to get the cleaning at the same time rather than coming back. The hygienist and the assistant were so awesome with her. I was one happy grandma when we left. I highly recommend this office. We will go back in 3 months for a follow up regarding her gums. We also bought the recommended sonic toothbrush.
Jill spruill
2 years ago
Tammy is very kind and professional. She goes above and beyond, what you might expect. She always complements, but is very tactful and constructive if change is needed.
Diane Thibeault
2 years ago
This place is nothing but a money seeking establishment.....they weren't satisfied with my insurance paying for a cleaning....they wanted me to pay $159. Out of pocket for a deep cleaning....absolutely ridiculous.....all they care about is the almighty $$$$$.....I would rather have my teeth rot & fall out then to give them that money.....all these chains think about is money
Kim Denning
2 years ago
Call and made an appt. For my 17yr old daughter at the St. Lucie West office. Explained she would need her wisdom teeth pulled and there Vero office does not have dentist. Had an appointment for 10am on Tuesday waited for 45 minutes to be told their dentist doesn't see anyone under 18!? Are you serious? I drove 45 minutes here amd waiting for another 45 minutes past my appt time. They tell me she can see a teledentist? How is that helpful when she needs teeth pulled? I would give a Zero if I could.
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