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Christie Thresher
a year ago
My kids have been going to Dr. Valley since they were very small. His hygienist staff is absolutely the best and amazing with children. The kids enjoy going there to see Dr valley and "the girls" as they make us feel like we are welcome and a part of the Cloud Dental Family.

Karissa Macomber
2 years ago
I called to get my 13mo old an appointment for her 1st dental check up as recommended by the ADA. I left a message and was called back, was instructed to fill out new patient form then wait for call. Waited a week. Never heard back. Called them. We basically played phone tag for a month. I called and left messages and my message was never answered in a timely manner. When I finally did get an appointment for my daughter it was the next day. I was pleased with this. I changed my whole day around to accommodate this appt. The day of the appointment I was called at 930 am by a lady informing me that that it is their policy to not take patients under 4 years of age. To say I was frustrated was an understatement. They made this appointment with me KNOWING that my child was 13mos old. Then they wait until the day of, after I changed my whole schedule around to let me know this policy? Mind you I have messages from their staff stating that they knew my child was 13mo old, plus that form I filled out. Seems like a pretty basic policy, if they actually have such a policy. Why doesn't all staff making appointments know this? They cannot blame it on the person being new either because I had more then 1 person call me back and leave messages when we were playing phone tag and I always said the age of my child. I wasted over a month of my time calling them for this appointment to have them cancel it. I will never bring my child to this dentist. Highly unprofessional

young wiz
2 years ago
I am Very thankful for cloud dental an there team for getting me in for an emergency tooth extraction even though they are very busy low on help! Also i don't remember a thing an am healing very well!

Patty Mackey
2 years ago
I went in to have four extractions, two of which were wisdom teeth. I was very nervous but was put at ease when i got there. When he started the extractions he explained what he was doing and it went relatively quick and easy. At the follow up my mouth was healing very well and it wasn't nearly as painfully as i thought it would be. Very happy!

Joseph Greer
2 years ago
Great staff always friendly super clean Dr Vallee an staff are always very helpful.

brittvermont
2 years ago
I could not say enough good things about Dr Vallee and his staff! Britney at the front desk is always so nice and is always so patient when I ask to many question! :) Missy and Julie are amazing with their patients!!! They always make me laugh and are amazing with our kids as well! Dr Vallee is a great dentist, always thorough and helps you under stand what he's doing! My family will continue to use Cloud Dental as long as Dr Vallee sticks around! Thank you all for working hard and always being so kind!~~ The Kilburn Family

Courtney Amber Girdwood
2 years ago
I do not recommend this office for wisdom tooth extraction as they do not provide ANY PAIN MANAGEMENT AFTER SURGERY. They are not upfront about that, and I am one week post op and have yet to sleep a full night. I understand the crisis of opioids, but there are other medicines out there to help aid in comfortably healing other than taking the max dose of over the counter Tylenol. As someone with other health issues that were ignored, taking Tylenol and Motrin several times a day isn't an option on my body and I just have had to sit here in pain. I wish I would have researched, because while the nurses/receptionists were nice, it feels like a "tough it out" method to surgery. I paid entirely too much money to have to hear from every family member/co worker/friend, how my experience sounds barbaric in comparison to their own. I highly recommend going somewhere else for wisdom tooth removal. I will not be returning and I'm honestly so angry at myself for not researching further. It says on their website at the bottom under wisdom tooth removal, "take your medicine as prescribed for better pain management" - which is misleading as they very specifically told me AFTER surgery that they do not prescribe medication for pain management. Do not be fooled by this, and please go somewhere else.

James Lamore
2 years ago
Did a great job on extracting two teeth, I felt very little pain and it's healing up fast. Staff is very polite and friendly. Definitely going back to get my top wisdom teeth pulled before they become a problem! Highly recommend this Dentist!!

Daniel Lambert
2 years ago
I had to have what I considered major dental work and dentures as well. I sought out the services of Dr. Remy Vallee as I had seen him many years ago and was very pleased. Well this time as before, he was beyond exceptional. I had to have 10 teeth extracted, and I felt NO PAIN WHATSOEVER!!. O must admit I was nervous with all that had to be done, but within 2 hours everything was done and I actually wanted to cry at the relief to know it was all done and I ciuld once again smile and not be in pain. I highly recommend this Dr. to anyone needing dental care. Even his assistant was very professional and highly courteous.

brant newton
2 years ago
I am a returning client, after switching to a dentist closer to home. The other dentist did two fillings for me, one fell out and the other was still sensitive. Once back at cloud x rays showed the other dentist never completed the filling on the sensitive tooth and damaged a filling that dr vallee from cloud had done. Today Dr vallee repaired the filling the other dentist damaged and the filling that had fallen out and the entire process was a treat by comparison to the other dentist. I Am enormously thankful to be back and will never go to anywhere else.

Katie Ladue
2 years ago
I've never liked going to a dentist until I started to come here, they are nice people who actually want to help! They genuinely care about their patients

Justin Olds
2 years ago
Great hygienists and staff, and top of the line dental care with Dr. Vallee. Office staff are insurance geniuses and willing to work with you for any situation. Highly recommended.

Shannon Wright
2 years ago
Very impressed with Dr Vallee and Josh in the handling of a customer service issue. I left an honest review after an unpleasant experience on the phone. Within 1 business day, I received a phone call from Josh with a sincere apology and an immediate resolution to the problem. He then made it a point to make an appointment at a time when I would be able to accompany my husband because Dr Vallee wanted to personally apologize to me. I was incredibly impressed with the professionalism of the office, staff and particularly Dr Vallee and we will be happy to continue our dental care with them. Dr Vallee is an excellent dentist and when we were there for the appointment, the staff was kind, upbeat and happy.

Shelley Benoit
2 years ago
I have been going here for 15 years. Melissa Lambert is THE BEST dental hygienist I have ever used. She remembers my preferences and is very accommodating .

Andrea Allen
2 years ago
I have been a patient of Cloud Dental for several years and am still amazed at how professional and thorough each staff member is. Each and every one of them truly have their patient's best interest at heart and give 200% all of the time.

Elizabeth Locke
2 years ago
Wonderful dentist, all very nice and professional, easy and quick app to make.

George Dumas
2 years ago
What a great place for dental care. Good staff especially the front desk.

Matt King
2 years ago
I've been coming here for a few years now along with my son. I have to say it's the best dental office I've ever used, especially with my son whom was always petrified of the dentist until we came here. They're all professional, courteous, caring and most importantly they do an incredible job. I live in Burlington so I have other options. But I'd much rather travel to their office where I know I'll be treated the best! Would recommend them to anyone. I'm grateful to have found them. I'd give 100 stars if I could.

VegaTron2020 Yeeesssa!
2 years ago
Edit. The previous post was not by me and my account was being used by someone else. Dr Vallee is an amazing Dentist and I could not refer someone better then him. Dr Vallee called me and fixed the problem I was having personally and that truly makes all the difference. It was an issue on my end with insurance which is why I waited so long for a check in the mail for insurance verification for an initial first visit. Times are tough and money is tight so I initially took it as not getting my money but Dr.Vallee fixed that and we are moving forward. Thank you Cloud Dental for fixing the issue and working with me to get money back in my hands.

Michelle Stevens
2 years ago
Everyone is super nice here and they do a wonderful job!