Citrus Valley Family Dental/ Dr. Edna Cuevas, DDS

Citrus Valley Family Dental/ Dr. Edna Cuevas, DDS - General dentist in Covina, CA
324 W Badillo St, Covina, CA 91723
Closed today
Opens Tuesday at 9:00am
SundayClosed
MondayClosed
Tuesday9:00am - 6:00pm
WednesdayClosed
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed

Reviews

Rating 3.8 out of 5 based on 10 reviews

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beachhut4me1
2 years ago
Please do not come to this office. Dr. Edna Cuevas, is unethical. I lost a tooth thanks to her negligence. She will not tell you upfront what she plans to charge you. Instead, after the work is done, she gives you a print out of what she charges. In my 58 years, I have never had a root canal until I went to this dentist. Consequently, after seeing numerous dentists to fix what she did, I ultimately had to have tooth extracted.


Oscar Garcia
2 years ago
Before Edna I only had bad experiences with dentists to the point that I avoided them for 10 years. She changed that. She provided the best care and treatment (including 3 root canals). She's the best, and I honestly hope she doesn't retire anytime soon.


Alice Pedroza
2 years ago
I've been a patient for at least 10 years, have always had the best care and treatment. Never ever any pressure sales, unlike the last two dentists I have used.My husband and I go every three months for cleaning and I feel it's the most thorough cleaning I've ever had. I hope she never retires.


Elias Macaraeg
3 years ago
I am very appreciative for Dr. Edna Cuevas. I have been a client for years now and I've always had good experiences. She looks out for the patient and does her best to make them feel comfortable. Her staff is nice and will do their best to cater to your needs. Highly recommend!


beachhut4me1
3 years ago
Please do not come to this office. Dr. Edna Cuevas, is unethical. I lost a tooth thanks to her negligence. She will not tell you upfront what she plans to charge you. Instead, after the work is done, she gives you a print out of what she charges. In my 58 years, I have never had a root canal until I went to this dentist. Consequently, after seeing numerous dentists to fix what she did, I ultimately had to have tooth extracted.


Alice Pedroza
3 years ago
I've been a patient for at least 10 years, have always had the best care and treatment. Never ever any pressure sales, unlike the last two dentists I have used.My husband and I go every three months for cleaning and I feel it's the most thorough cleaning I've ever had. I hope she never retires.


Oscar Garcia
3 years ago
Before Edna I only had bad experiences with dentists to the point that I avoided them for 10 years. She changed that. She provided the best care and treatment (including 3 root canals). She's the best, and I honestly hope she doesn't retire anytime soon.


Homeless To Forever Foundation
4 years ago
Very bad experience. Months ago I went to Dr. Cuevas and got xrays and cleaning. The tech who did the xrays was rough and it was not a great experience, but Dr. Cuevas was okay, as far as just the cleaning. December 13th I called and made an appointment to return and the person who answered the phone put me down for 11 in the morning on the 21st. Got no phone call from them and thought it was all good. The morning of the appointment, I called about 15 mins to 11 trying to get the address again, and the person who answered did not have me on the appointment list. I told her I called Dec. 13th and scheduled the appointment. She stated to me twice, that I was not listed for an appointment. She asked Dr. Cuevas and they told me to go ahead and come in. I begin driving out and there they call me and tell me not to go in after all. They cannot fit me in, etc. etc. However, they then stated two lies. First of all, she proceeds to tell me that because I was going to be late to the 11 am appointment I could not come in. Huh? You never even had me on the book for 11am (even though I called on the 13th and was told I had an appointment for the 21st at 11). How can I be late to an appt. you never had me on for and your dentist told me to go ahead and come in, knowing 10 mins had already passed going over the issue of not putting down my appt? Gal tells me well you had an appointment for 11. What a lie from the conversation just a few minutes prior. Then she says, "Well, the doctor says we called you to remind you and you knew the time." Huh? No they did not. they never called me and I have my phone logs for proof. Plus, again, you never had me listed for an 11am appointment. That's what they told me. So now, suddenly, I have a reminder call the day before? What another lie. Won't return to this place for sure.


Homeless To Forever Foundation
5 years ago
Very bad experience. Months ago I went to Dr. Cuevas and got xrays and cleaning. The tech who did the xrays was rough and it was not a great experience, but Dr. Cuevas was okay, as far as just the cleaning. December 13th I called and made an appointment to return and the person who answered the phone put me down for 11 in the morning on the 21st. Got no phone call from them and thought it was all good. The morning of the appointment, I called about 15 mins to 11 trying to get the address again, and the person who answered did not have me on the appointment list. I told her I called Dec. 13th and scheduled the appointment. She stated to me twice, that I was not listed for an appointment. She asked Dr. Cuevas and they told me to go ahead and come in. I begin driving out and there they call me and tell me not to go in after all. They cannot fit me in, etc. etc. However, they then stated two lies. First of all, she proceeds to tell me that because I was going to be late to the 11 am appointment I could not come in. Huh? You never even had me on the book for 11am (even though I called on the 13th and was told I had an appointment for the 21st at 11). How can I be late to an appt. you never had me on for and your dentist told me to go ahead and come in, knowing 10 mins had already passed going over the issue of not putting down my appt? Gal tells me well you had an appointment for 11. What a lie from the conversation just a few minutes prior. Then she says, "Well, the doctor says we called you to remind you and you knew the time." Huh? No they did not. they never called me and I have my phone logs for proof. Plus, again, you never had me listed for an 11am appointment. That's what they told me. So now, suddenly, I have a reminder call the day before? What another lie. Won't return to this place for sure.


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