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NickR
a year ago
Earlier today, my dad got one of his teeth removed. We were told by the receptionist that a prescription was going to be sent to our local pharmacy. The staff had sent an incomplete prescription and when the pharmacist tried to call, there was no answer. Getting your teeth removed and want to feel all the pain? Go to Chantilly Dental where they send incomplete prescriptions.

Parviz Jawed
a year ago
BGA she is the best person in the clinic she is really educated and respectful for their customers. Always smile for clients we are so proud to have her in our community we appreciate from the owner of the Chantilly Dentel center for bringing a nice crew ion the board thanks Mohammad Sarabi

zyt Gfry
2 years ago
I will recommend this place to everyone who wants to spend their time and their money to get good treatment and wants to be happy and satisfied with their work and this is my best experience with them from front desk and Dr specially with their office manager Nga help me to get my treatment done. Thank you all ...

Azi Ghaffari
2 years ago
I Love this place ...All staff at Chantilly Dental are always friendly and welcoming. The office is clean, sensitized and organized.Tha manager Mis.Nga Was so friendly and nice with her amazing personality and smile, Doctors and assistance are so friendly and clean they did their best to do their best on my all Treatments to be done well. I will recommend this place.Thank you all for your amazing job.

August Lee
2 years ago
All the staff working at front desk were very nice, especially Nga the OM. Dr. Vinh, who cleaned my teeth, was very kind. I will be coming here again in the future

Rea Zulfikar
2 years ago
The WORST customer service experience I've ever had. Front desk staff is extremely rude and inconsiderate. Wish I could give this place zero stars. Do not recommend

Holly Oesterblad
2 years ago
I was sent to the Chantilly office for a specialist and was impressed by the services I received, that now I am driving over an hour for dental services. The general dentist shares what he is doing as he is working which makes me very comfortable in the chair and the information that he shares gives me confidence in his work. He and his assistant work so well together which makes a pleasurable experience, if you can say that about going to the dentist.

Hareesh Yakkala
2 years ago
I feel really comfortable with their service.

Ramonica Henderson
2 years ago
Very nice office and staff.

Mohammed Hossain
2 years ago
Worst experience for me. I was there for daughter braces. I provide everything from the beginning. Keep waiting for update but no response from the staff. Finally keep calling them to figure out what's going on. After a month they said doctor's don't accept type of insurance I have. Just waste my time.

my trieu
2 years ago
Very nice office, friendly staff.

Elisabeth Nguyen
2 years ago
I have been seeing Dr. Vinh for years, and he's great. He is calm and relaxed, telling me what I need to know and spending the time to take great care of my teeth.

James Au-Yeung
2 years ago
Almost 8 months to do the right procedure On 08/15/2020 - I had an appointment for a routine cleaning. They do the cleaning, but suggest that I need to get a deep cleaning on schedule. They informed me they would call my insurance to get a prior authorization done for this and give me a call back to schedule the deep cleaning. Meanwhile, they tell the front desk to set a tentative date (02/20/2021) On 02/20/2021 - I show up for the appointment. This is on me, I haven't heard from them about the deep cleaning, I assumed I would find out more at the appointment or maybe this was the deep cleaning since I was already on the schedule. WRONG... they tell me that they can't do any regular cleaning and that I needed a deep cleaning and need prior authorization. I mentioned to them that at the last appointment, they mentioned they were getting the prior authorization and I thought that this is what the appointment would be in place for. They said no. They send me to the front desk, telling the admin to get the prior authorization and put a note to contact me when it comes through. 03/03/2021 - I haven't heard from the office, so I decide to give them a call and check the update. I told the person on the phone the issue. Asked if the prior authorization was approved and if I can schedule my appointment for the deep cleaning. They sounded confused, asked who I spoke to about this. I had to go through the whole story again how at the last appointment they told me they were going to get a prior authorization for my deep cleaning. The person on the phone said there was no note of this, but they can make a note and get back to me on it. 03/18/2021 - It has been over almost a month... I called again. Asked if the prior authorization came through... They said they had not heard from them yet. End of call. 03/22/2021 - I finally decide to call my insurance company to see what is causing the delay. Maybe they're backed up due to covid related issues. Insurance company informs me that the request wasn't submitted until 03/09/2021, and it was approved on 03/14/2021. This means it was approved by the time I called the week before. I call Chantilly Dental right away and explain to them that the insurance company said it has been approved and if they could check their system. They said they'll call me back. Calls back later and tells me it has in fact been approved and they never received any correspondence regarding it. Insurance company has assured me that they sent back the approved request. Anyway, I schedule my 2 appointments needed and go on about my day. 03/29/2021 - Staff member calls me telling me that prior authorization has been approved and I can schedule my appointments. I'm confused because I am already scheduled for the procedure. They check the system and tell me they see it now. I don't know why they didn't check prior to calling me and making me think my appointments are cancelled. 04/03/2021 - Before the Peridontal Cleaning, I requested if I could do it without the anesthesia because I have had it done at my former dental office. They said ok. Went along with the process. After the process was completed, the Hygenist then mentions that I should get the anesthesia for a deeper cleaning next time because they did an altered version. I don't understand why they didn't consult me prior. Im not a dental expert. I didn't know. I asked since my former dentist was able to do a deep cleaning without it. It's just frustrating that the consult came AFTER they finished and not before. 04/10/2021 - This is my second appointment. Nothing crazy, but it is my last visit to this office. Both times they charged me my copay + extra $10 Office visit. I have never heard of this before. It usually is just the copay. I feel like they just added an extra charge to get more money. I'm sorry, but after all this, I just need to find another office. Side note: Please get a better appointment confirmation system, I've received requests from 2 numbers, email, and a phone call on separate days.

shuja uddin
2 years ago
Very rude front desk receptionist. Unpleasant at first visit.

Navin Singh
2 years ago
be carefully they claim fake billing to your insurance company, I was there for a consultant for my daughter but now i am seeing in my insurance portal thy are claiming they did lot of xrays and etc.. FAKE people be carefull!!!

Alcira Ascencio
2 years ago
The People is professional y friendly!!

Vishy Ram
2 years ago
Very professional team, all the way from front desk to dental work & cleaning. Keep up the great work. Thank you.

Margie Boo
2 years ago
The staff at Chantilly Dental are always friendly and welcoming. The office is clean and organized. The hygienists clean my teeth so thoroughly I look forward to going every 6 months.

Alcira Ascencio
3 years ago
The People is professional y friendly!!

Margie Boo
3 years ago
The staff at Chantilly Dental are always friendly and welcoming. The office is clean and organized. The hygienists clean my teeth so thoroughly I look forward to going every 6 months.