Castro Valley Smiles Dentistry

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA
3779 E Castro Valley Blvd, Castro Valley, CA 94552
Closed today
Opens Monday at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed

Modern equipment helps make us one of the most technologically advanced offices in the area. It enables us to be faster, less invasive and more efficient while offering the highest level of dental care at an affordable cost to you.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

CEREC CAD/CAM is the epitome of Modern Dentistry. It means that in just 2 hours you can have a crown! There are no temporaries and no need for a second visit. It's a precise fit. CEREC CAD/CAM is less invasive and delivers durable, natural looking crowns in a snap.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

Electronic Dental Records are an integrated part of our practice management system. Our paperless system delivers electronic charting, digital imaging and enhanced case presentation where it is needed most... at chair side.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

Digital X-rays offer a huge advantage in early detection and preventive services. Advanced image manipulation and analysis, for example, allows your doctor to detect early stages of gum disease through recognition of bone level changes, or by evaluating the results against a previous treatment.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

An intraoral camera is an indispensable diagnostic and educational tool. The tiny video camera moves around inside of your mouth and generates a tooth by tooth video exam of your teeth. Using an intraoral camera allows patients to better understand their dental needs by seeing what the dentist sees and then having it explained.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

Lasers are a non-surgical approach to arresting the progression of periodontal disease. Following scaling and root planing, a laser is used to significantly reduce the bacterial colonies and decontaminate the infected periodontal pocket. Lasers also remove the infected tissue lining the periodontal pocket. As the infected tissue is removed, microscopic blood clots form and your body's natural healing response takes over. As you heal, the tissue reattaches to the bone and your gums return to a healthy infection-free state.

Castro Valley Smiles Dentistry - General dentist in Castro Valley, CA

Cone Beam Computed Tomography (CBCT) is an advanced, proven technology that provides more precise three-dimensional (3D) imaging for more accurate diagnosis and treatment of oral health conditions. 3D dental X-rays can uncover issues that may not be detectable with 2D X-rays. By making images easier to see, its helpful in gaining a better understanding of oral health conditions and suggested treatment.

Reviews

Rating 3.6 out of 5 based on 65 reviews

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Lynn Robello
a year ago
This place is a RIP OFF! Paid our monthly bill in office and a week later they took out of our Bank Account so they got paid DOUBLE And won't return our money back to our account. And don't care. The manger is either not there or on the phone and they let you set on the phone for 8 minutes without getting back to you. PEOPLE BEWARE When you do payment plans. Bad bad bad


j bean
2 years ago
I love these people. Hannah, front desk goddess, so very helpful. Yuni and Janet are cool too... Ready to assist. Brianna- she makes me smile, I mean other than when she's taking my x-rays when smiling is almost necessary. And she laughs at my dentist jokes. Dr. Karan, he's fabulous. He's the McDreamy of the dentist world. I never knew how important it was for a dentist to smell good until he leaned across me to help heal a tooth ailment. So helpful, so willing to hear my feelings and fix the things that are going on. I changed them to be my dentist because they are so dang great! Kindness goes a long way people. Everyone needs to be shown kindness even at the dds.


Rick Martinez
2 years ago
They said since I didn't come in for two years they won't do a cleaning unless I do more X-rays & exams. That's the reason why I didn't come in the past two years, they always take more money from my insurance when not needed. Just want a routine cleaning. Last time they wouldn't clean it unless I paid more out of pocket. They are crooks No I do t need to call, I did & you refuse to help with what I need not more money out of my pocket for a routine cleaning. My insurance paid for cleanings. Just do the routine cleaning. Smh


Tina Chhibar
2 years ago
Front staff and schedulers could use some training on how to treat customers. I made an appointment at the same time as my daughter, which was scheduled 6 months in advance, at the end of our last appointment. They reached out to me a couple of days before the appointment, to confirm my daughter's appointment, which I responded to. But I was never reached out to about mine. To my surprise I get to the office at the time of our appointments and they tell me that they can see my daughter but they can't see me because my appointment was canceled due to lack of confirmation. And another emergency appointment was booked in that time slot. They ended up having me get seen by their part time hygienist, an hour after my scheduled appointment, but not by my usual dentist. When I had asked about rescheduling both appointments, the earliest they were able to reschedule us was 3-4 months out. So if they are that busy then I guess they clearly don't need my business. It's a shame because I really did like the tech staff and dentists! The front staff badly needs training. Awful customer service skills. Every time you call, they have you on hold forever and then after some time you hear ringing post which an automated message says "no one is available right now. Goodbye!". And if you call back and tell them not to place you on hold because of what happens, they take down your number and never call you back. Their after hours on-call service folks state they will leave notes for the front office to call back, and they never do. I had tried calling them daily for two weeks straight before I actually talk to someone. Needless to say we will be looking for another place to go to. One that wants our business.


P J
2 years ago
Excellent customer service skills


jose rivera
2 years ago
This place was amazing !! My last dentist moved away and was so nervous to try a new office but im so glad i did. Dr.Lee made my expirence go great. After the check up the office manager Yuni came in and explain everything to me and was so helpful with the payment option and upcoming appointments. Great staff here I recommend this place to everyone


Sharon Luther
2 years ago
The services are great! The question is, Is it worth an hour to wait for your dentist?


Maria Herrera
2 years ago
This office is the best! After living a nightmare at my last office Dr Kim has taken care of my husband and I! He is so sweet and Gental as well as his assistants! The manager went over my husbands treatment and explained lines for line of what he needs and made us feel comfortable. Being so busy she made sure we understand and answered all our questions. Thank you Dalia for helping my husband walk to his room you are a angel! I would definitely refer more friends and family.


Mariaelena Lemus
2 years ago
Thank you! thank you! thank you! I am so glad my friend recommended this dental office to me. I got to give credit where credit is due. Thanks to the manager, Ms. Yuni, for taking the time to explain the choices I had and giving me options. I am very happy with my dental work.


mikenovinfar
2 years ago
I had service here very nice people. Castro valley smiles has taken care of me. Thank you Yuni and staff.


CG
2 years ago
One of the best experiences I've had at a dental office. The office manager Yuni was so helpful helping me to understand my insurance and dr lee was so great! Highly recommend!


403yaz
2 years ago
excellent service and very friendly.


Gilbert Gonzalezz
2 years ago
I have just canceled an appointment in another, clinic, they have the worst customer service. I am going back to the Castro Valley Smiles Dentistry office to finish the procedures that have to be done in my mouth. I like the assistants there, they all very friendly, also the front desk, everyone is very helpful, and the doctors explained to me very clear what has to be done with my teeth. Thanks to all in the Castro Valley Clinic!!


Sophia Moreno
2 years ago
The workers here are so nice! Always helpful no matter what. I've been to a lot of different dentist and this is the first one I really liked. Super clean as well!


Idk Abc
2 years ago
This office was very Loveable. Their customer service was great and I didn't have to wait that long which was amazing and did great work in the office and while doing my teeth. The office manager Yuni was very friendly and help me out through talk my financial questions


Lue Lue Lue
2 years ago
Worst service ever. Their receptionist put me on hold for 40mins. I had to drive all the way to the office to set up an appointment, but she doesn't seem to want to help me at all.


Tony Ruiz
2 years ago
i had a crown and a filled molar i was inpain wen i chewed they made spent over 1300 dls and it was another molar thst was cracked i went 2 years with the pain wen i chew now i m without money for my new tooth that broke by itself. and that was the problem verry disapointed


Not Applicable
2 years ago
(Translated by Google) Mrs. yuni helped us a lot with our dental needs. She helped us understand what we had to do to improve. Very good office with someone who can help in Spanish (Original) La senora yuni nos ayudo mucho con nuestras necesidades dental. Ella nos ayudo entender lo que teniamos que hacer para mejorar. Muy buena oficina con alguien que si pueda ayudar en el espanol


Dennis Kay
2 years ago
After visiting this place for getting some work done I'm definetly coming back. Walking in I was very nervous about having my tooth filled since it was my first time. The front office greeted me with nothing but smiles and helped answer and assist me with any questions and paperwork needed. The manager,Yuni, came out and saw me and took care of all info needed for the billing as well as help talk me through the process of what was about to happen. She definetly helped talk my nerves down and cleared up any horrors I had about my tooth. I went and saw the dentist and he fixed me right up and when I came out Yuni , checked to make sure I had a good experience and also help schedule a follow up visit. Very customer friendly environment and also very professional. Will be coming back here for any and all my dental needs


Milisa English
2 years ago
Everything time I come here there service is excellent an they always get the job done..


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