Sort by

Angel Johnson
a year ago
Took my grandchild for her cleaning a month ago, got there to be told the dentist was out sick & they would need to reschedule....we'll understand able but it took months to get in and then they scheduled her another month out! Staff was rude up front like they don't want to be bothered. Then took her back for her cleaning today, same staff up front who have the rudest attitude! When going to the back for her cleaning the dental hygienist was nice and understood a five year old has anxiety as this was new to her. But the lady dentist showed her the sharp object and said now be quiet I have to count your teeth and if you move this will poke and hurt! You scared her right out of her seat! She was petrified. I have been to many dentists with my now grown children who have treated them like kids and understood how to talk to them...but this was awful experience for her and I, and I wonder what happens when a parent doesn't go back with their little ones. Shame Carilion on you for not hiring caring, understanding dentists!!

Tamika E.
2 years ago
I live 1 hour and 20 mins from Roanoke. It has definitely been worth the drive to take my daughter to this dentist!! She has anxiety and she just didn't trust the hygienist or dentist in a local office. Wonderful and caring staff!!

Stacy Darby
2 years ago
This was our first visit here today and my son was so nervous, Marci was able to calm him down and he wasn't nervous any longer. Such a friendly group of people! It's very clean and they're very informative! Thank you Marci for being so awesome!

Holly Brown
2 years ago
When I scheduled the appointment for my boys, they never mentioned infants couldn't go in the rooms. I even told them on the phone I had a newborn. Never once was it mentioned. I drove over a hour! To get here and be told my newborn (in a tula) completely covered up, can't go back with me due to covid! Are you serious. I wish they would have told me when we were on the phone the 3 times they called me. Then want to get rude with me because I dont want my small child to go back by himself!

Chassidy Weiss
2 years ago
This place is awful they schedule appointments that works best for there dentist not the parent. Then they are months out and if you miss three in a year they dismiss you. They say they'll call and remind you and then they don't. The best dentist they had left the practice anyway.

estef williams
2 years ago
The Peds Dentist made my children feel so unwelcome. She talked down to me like I didn't know what she was even talking about. It was degrading. We will go elsewhere. There are many other good Pediatric dentists in this area that actually want to work with kids. She needs to go into another profession that doesn't deal with kids.

Kelli Henderson
2 years ago
We had a great first visit today! All of the staff was kind, helpful, and made my 6yr old completely comfortable on her visit. Dr. Jones was great, his assistant was friendly and accommodating. I am surprised at some of the other reviews. The paperwork was normal for a visit to any Doctors office. I was able to go with my daughter and was assured I would be with her for future appointments as well. The kind lady at check out was so very sweet to my daughter..even giving her a little stuffed animal my daughter admired. We had a great experience.

Kodie
2 years ago
We love the doctors here! They are really welcoming and kind. The staff/reception however.. could be better.

Kelli Henderson
3 years ago
We had a great first visit today! All of the staff was kind, helpful, and made my 6yr old completely comfortable on her visit. Dr. Jones was great, his assistant was friendly and accommodating. I am surprised at some of the other reviews. The paperwork was normal for a visit to any Doctors office. I was able to go with my daughter and was assured I would be with her for future appointments as well. The kind lady at check out was so very sweet to my daughter..even giving her a little stuffed animal my daughter admired. We had a great experience.

estef williams
3 years ago
The Peds Dentist made my children feel so unwelcome. She talked down to me like I didn't know what she was even talking about. It was degrading. We will go elsewhere. There are many other good Pediatric dentists in this area that actually want to work with kids. She needs to go into another profession that doesn't deal with kids.

Kodie
3 years ago
We love the doctors here! They are really welcoming and kind. The staff/reception however.. could be better.

Roberta Wingfield
3 years ago
I love everyone who works there. They are always on time. They are also very efficient at what they do. I would highly recommend the clinic .

Maggie Martinez
3 years ago
We love Dr. Miller so much that I was worried about seeing a new Dr today. He was amazing funny and quick. I wouldnt reccomend any other practice. These people are great.

Ria Lequay
3 years ago
I haven't experienced anything but terrible communication. My son is two years old and he fell on his front tooth last week. Now his tooth is turning black. Anyway I have been leaving messages and nobody was returning my calls. I call back today and press 1 and the receptionist tells me they aren't accepting new patients. Which is fine. But her delivery wasn't the greatest. Just real short and rude. I use to be a dental assistant so I'm praying this tooth turns back to it's normal color soon. I'm kind of glad this happened with this office. I know not to bring my child here ever. He doesn't deserve it! Please wish me luck parents. I'm trying everywhere.

Tas Lou
4 years ago
This business is very poor when answering the services though out the day. I do not recommend this provider in any shape of form or fashion as scheduling is very poor.

Roberta Wingfield
4 years ago
I love everyone who works there. They are always on time. They are also very efficient at what they do. I would highly recommend the clinic .

Maggie Martinez
4 years ago
We love Dr. Miller so much that I was worried about seeing a new Dr today. He was amazing funny and quick. I wouldnt reccomend any other practice. These people are great.

Ria Lequay
4 years ago
I haven't experienced anything but terrible communication. My son is two years old and he fell on his front tooth last week. Now his tooth is turning black. Anyway I have been leaving messages and nobody was returning my calls. I call back today and press 1 and the receptionist tells me they aren't accepting new patients. Which is fine. But her delivery wasn't the greatest. Just real short and rude. I use to be a dental assistant so I'm praying this tooth turns back to it's normal color soon. I'm kind of glad this happened with this office. I know not to bring my child here ever. He doesn't deserve it! Please wish me luck parents. I'm trying everywhere.

roberto hammonds
4 years ago
When ever you call there is no one answering the phone

Kristen Downs
4 years ago
My children go here. The dentist and the nurses are very friendly however their receptionist are very rude and hateful. Everytime I try to place a bill on my medkey account the receptionist says that she will send it to medkey then I reach out to my medkey to let them know and medkey never receives my bill. The receptionist here treat you like you are dirt beneath them if I could find another dental practice that participated with medkey I would go elsewhere unfortunately I'm stuck with this dental practice. If you have a way of finding a dentist other then this place to work with you I definitely would. It's sad when your children dont even feel welcome at their dental practice.