Broadway Family Dentistry

611 E Broadway St, Mt Pleasant, MI 48858
Closed today
Opens Monday at 8:00am
SundayClosed
Monday8:00am - 4:30pm
Tuesday8:00am - 4:30pm
Wednesday8:00am - 4:30pm
Thursday8:00am - 4:30pm
FridayClosed
SaturdayClosed

Reviews

Rating 3.7 out of 5 based on 15 reviews

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Mea Coffman
2 years ago
Broadway Family Dentistry is wonderful! Dr. Nieten is a fantastic dentist and her staff is very friendly and calming. I had a front tooth that has cosmetically bothered me for quite a while and Dr. Nieten fixed it up beautifully!


Timothy Nilles
2 years ago
Attempted to establish new patient care with this Dentistry and they don't accept Delta Dental insurance. The only reason was because of "personal choice". The lady on the phone was extremely rude when I asked and just tried to hurry up and get off the phone. They obviously aren't about their patients. Great job Doc!


Amber LaPaugh
2 years ago
We had the best experience here at Dr. Katie's office! The office is warm, friendly, and fun. Everyone was so sweet! My kiddos are usually very hesitant about seeing any doctor to the point where they're resistant...but Dr. Katie made them feel so comfortable and they did GREAT! 10 out 10 recommend!!!!


Kiershteon Sherman
2 years ago
My 2 (almost 3) year old saw Dr. Karelyn Nisten a few days ago and we were very pleased with her! With my kiddo being 2, she had never been to the dentist before. Dr. Nisten explained everything and made it very fun for her. We will definitely continue to come here & I may also be making the switch to this office in the future!


Ethan Za
2 years ago
This is the least professional "business" I have ever had the misfortune of dealing with. They overcharge for their lackluster services and have refused on multiple occasions to work with people to get insurance payments sorted in any way. The staff is rude and disorganized. They also had my car towed from their lot after I walked across the street for less than 20 minutes after I left the front door of their building, which apparently they have done multiple times to a number of different people. These (illegal) actions and the terrible quality of service are why you'd be better off having a rabid badger chew through your arm than doing any sort of business with them. Do NOT go here.


Catharina Bever
2 years ago
I have been to Broadway Family Dentistry for several different appointments, The staff and Doctor here are amazing! I have always had compassionate care, ease of scheduling appointments with the front desk, and look forward to returning there for my next appointment! I would highly recommend Dr Nieten and Her staff for your families dental care!


Justin Huffman
2 years ago
I would highly recommend Dr. Nieten and her team! If you are looking for a great dentist for you and your family, this is the place to go.


Caleb Wernette
2 years ago
I have my detailed claims from my insurance stating that part of the claim did not get properly sent in and processed(They are trying to charge me full price) have tried to talk and show them the math and the claims and they refuse to even look at them. The lady (edit: her name is Dawn) I am dealing with is rude and is stating i just dont want to pay I will happily my pay portion but I pay for insurance and want it to properly go through them, im not gonna pay more then I have to, and I wont be treated like that. Doctor and assistant were great explained everything as she went and constantly made sure I was doing ok, sadly the office staff is not the same. Edit: instead of ever talking with me or looking at the statements and breakdown of bill and why it was wrong, continously stated they are too busy to look into it, they have now credited my account and reduced my bill severely, I haved payed and canceled my future appointments sadly Doctor Nieten was great but I wont be returning to be treated the same way I was by the office lady Dawn.


Laura Cottengim
2 years ago
I recently had a serious need for immediate dental care. There are no words to describe how WONDERFUL my experience was at Broadway Family Dental with Dr. Nieten and her team. I was treated with respect and dignity by a team of professionals who encompassed a deep desire to provide me with the best possible care. Dr. Nieten and her team demonstrated patience and ingenuity to address my dental needs. I am also especially grateful to Dawn, whose genuine kindness provided me with the reassurance I needed to overcome my personal fear of dental procedures. My gratitude for Dr. Nieten and her team goes beyond the stars! There is no other dentist I would go to - or recommend more highly. Thank you Dr. Nieten and team!


Matthew McKinley
2 years ago
Was very rude to my wife.


Caleb Wernette
3 years ago
I have my detailed claims from my insurance stating that part of the claim did not get properly sent in and processed(They are trying to charge me full price) have tried to talk and show them the math and the claims and they refuse to even look at them. The lady (edit: her name is Dawn) I am dealing with is rude and is stating i just dont want to pay I will happily my pay portion but I pay for insurance and want it to properly go through them, im not gonna pay more then I have to, and I wont be treated like that. Doctor and assistant were great explained everything as she went and constantly made sure I was doing ok, sadly the office staff is not the same. Edit: instead of ever talking with me or looking at the statements and breakdown of bill and why it was wrong, continously stated they are too busy to look into it, they have now credited my account and reduced my bill severely, I haved payed and canceled my future appointments sadly Doctor Nieten was great but I wont be returning to be treated the same way I was by the office lady Dawn.


Justin Huffman
3 years ago
I would highly recommend Dr. Nieten and her team! If you are looking for a great dentist for you and your family, this is the place to go.


Catharina Bever
3 years ago
I have been to Broadway Family Dentistry for several different appointments, The staff and Doctor here are amazing! I have always had compassionate care, ease of scheduling appointments with the front desk, and look forward to returning there for my next appointment! I would highly recommend Dr Nieten and Her staff for your families dental care!


Laura Cottengim
3 years ago
I recently had a serious need for immediate dental care. There are no words to describe how WONDERFUL my experience was at Broadway Family Dental with Dr. Nieten and her team. I was treated with respect and dignity by a team of professionals who encompassed a deep desire to provide me with the best possible care. Dr. Nieten and her team demonstrated patience and ingenuity to address my dental needs. I am also especially grateful to Dawn, whose genuine kindness provided me with the reassurance I needed to overcome my personal fear of dental procedures. My gratitude for Dr. Nieten and her team goes beyond the stars! There is no other dentist I would go to - or recommend more highly. Thank you Dr. Nieten and team!


Karmyn Revord
3 years ago
I can't recommend this place and say enough amazing things about the staff and doctor. They were top notch and very knowledgable and gave wonderful recommendations. My children were very excited to go and see the dentist and they were even more excited when they were done. They can't wait to go back. If you are looking for a dentist for yourself, family, friend, or coworker I highly recommend you go here.


Karmyn Revord
4 years ago
I can't recommend this place and say enough amazing things about the staff and doctor. They were top notch and very knowledgable and gave wonderful recommendations. My children were very excited to go and see the dentist and they were even more excited when they were done. They can't wait to go back. If you are looking for a dentist for yourself, family, friend, or coworker I highly recommend you go here.


andrez Enriquez
4 years ago
Came in with a awful toothache instead of runaround I got from others she got ISH done!!! Class Act and quick


andrez Enriquez
5 years ago
Came in with a awful toothache instead of runaround I got from others she got ISH done!!! Class Act and quick


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