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Annie W
a year ago
My family would go for cleaning and I had nothing to say but good things, BUT today my dad went to his appointment (6th floor) for cleaning on time, they called him in for X-ray and left him in the room for a while. My dad went outside to ask "how come he is not being seen" and that he even fell asleep waiting in the room. Receptionist told him "they (doctor, assistant etc) went to eat". Why bother scheduling appts when you leave the patient in the room?. Once they came back from "lunch", they called other people in and my dad didn't leave after two hours. Very unprofessional and unacceptable!

Evan Li
2 years ago
(Translated by Google) Very bad doctor. The cleaning is completed in less than a minute. I will immediately ask you to do a deep cleaning next time. Is it sick? If you have a good tooth, just clean your teeth. I made the application for me. I have no medical ethics. (Original) Fei Chang Chai De Yi Sheng Xi Ya Bu Dao Yi Fen Zhong Jiu Wan Cheng Ma Shang Jiao Ni Xia Ci Zuo Shen Ceng Qing Ji Xi Ya Shi Bu Shi You Bing Hao Hao Ya Jiu Xi Yi Xia Ya Zi Ji Zuo Zhu Bang Wo Shen Qing Liao Yi Dian Yi De Du Mei You Jian Zhi Hu Luan Lai Mei You Bei Ren Gao Guo

Ryan G
2 years ago
This place is a joke. The front desk is extremely unprofessional and has no medical insurance knowledge. I called in January and they confirmed they accepted Delta Dental. I came in a week later and gave their my insurance card and confirmed again Delta Dental is acceptable. So they submitted a claim for tooth crowns for me. Two months later, 0 updates from the clinic. I had to follow up and follow up and follow up again and again and again and they eventually told me my claim was rejected and they did not know why. They would submit another claim. And then 0 updates in the following 3 months. So I followed up again in June and they pushed me to another guy with a last name Xia who's in charge of submitting claims and told me to speak to him. Isn't this the front desk' responsibility? Don't they get paid for doing their job? Mr. Xia then told me the crown claim won't work with Delta Dental. I called Delta Dental myself and confirmed that Mitchell Yeh is within their network, but Mr. Xia provided incorrect information so they could not identify the supplier. Then the front desk called me back saying that we could hold on the crowns and do my tooth decay first. I asked the front desk to confirm with doctor if this is doable. They SAID YES, so we scheduled an appointment In August. The day before the appointment, they called again saying that my insurance is not acceptable at all so they cannot provide any covered service to me, which is not true since they ARE in Delta Dental's network. They were kicking the soccer to each other the whole time to avoid responsibility. The situation that whoever Xia is provided incorrect information, and the unprofessional front desk also provided wrongful information, had made me waited for 8 months and made my teeth health situation worse. I will file complaints to associated government agencies.

Zhangzhi Zhuo
2 years ago
(Translated by Google) Very poor dentist, all the teeth cleaning process is done by others. When I ask questions, I also say that when the doctor comes, I can ask the doctor. As a result, Dr. Jian appeared in less than 5 minutes in total. I asked how many cavities the child had. , his answer was "I'm watching", and he didn't answer my question after that. I asked again, "Does the child's teeth need to be straightened?" His answer was, "If you want to straighten your teeth, ask the orthodontist." Then Dr. Jian went to the front desk and said, "He has to come back to fill his teeth anyway, and give him a card." The front desk asked "Which doctor should I introduce?" Dr. Jian said, "Just give me one." I really don't know what he learned in medical Ethics? Being your own boss can treat your patients like this. Is it enough money? Still busy looking at stocks? I have been to the dentist's clinic for many years, and the children's dentist I saw before was very good. I changed the owner to see it once, and it turned out to be such a bad experience. I am very disappointed and will not go back. (Original) Fei Chang Chai De Ya Yi ,Suo You De Xi Ya Guo Cheng Du Shi Qi Ta Ren Lai Wan Cheng De ,Wen Wen Ti Ye Shuo Yi Hui Yi Sheng Lai Liao Ke Yi Wen Yi Sheng ,Jie Guo Jian Yi Sheng Zong Gong Chu Xian De Shi Jian Bu Dao 5Fen Zhong ,Wo Wen Xiao Hai You Ji Ke Zhu Ya ,Ta De Hui Da Shi "Wo Zai Kan ",Zhi Hou Ye Mei You Hui Da Wo De Wen Ti . Wo Zai Wen "Xiao Hai De Ya Chi Xu Yao Jiao Zheng Ma ?"Ta De Hui Da Shi "Ni Xiang Jiao Zheng Jiu Qu Wen Jiao Zheng De Yi Sheng . "Ran Hou Jian Yi Sheng Jiu Qu Gen Qian Tai Shuo "Ta Fan Zheng De Hui Lai Bu Ya ,Gei Ta Ge Qia Pian "Qian Tai Wen "Jie Shao Na Ge Yi Sheng ?"Jian Yi Sheng Shuo "Sui Bian Gei Yi Zhang ". Zhen Bu Zhi Dao Ta Dang Chu De medical EthicsXue Liao Shi Yao ?Zi Ji Dang Lao Ban Jiu Ke Yi Ru Ci Dui Dai Ni De Bing Ren ,Shi Qian Zhuan Gou Duo Liao ?Huan Shi Mang Zhao Kan Gu Piao ?Kan Liao Hen Duo Nian De Ya Yi Zhen Suo ,Zhi Qian Kan De Er Tong Ya Yi Fei Chang Hao ,Huan Liao Lao Ban Lai Kan Yi Ci ,Jie Guo Shi Zhe Yao Zao Gao De Jing Li ,Fei Chang Shi Wang ,Bu Hui Zai Hui Qu Liao .

han wu
2 years ago
(Translated by Google) How to do it? When the child was two or three years old, all the teeth that were treated with tube therapy were absorbed, and it reacted from the inside and the medicine, or what? Absorbed one by one. Only five years old, those teeth that should have been used by 12 years old, all absorbed. What is absorbed? It's like changing teeth, and it gradually disappears from the place where the medicine was inserted. I really don't know what to do? I regret that I brought her here, because some teeth don't need to be treated by tube at all, and they only have a little bit of cavities and have been coated with SDF (the medicine to stop tooth decay), or they have to grind the medicine and do a tube. . It's all right if you don't do anything. I wonder if that female pediatrician has a conscience. Do you have the heart to treat your child like this? I called back and asked why this happened and she said it was a joke because I didn't clean it. The daily flossing and brushing are all done by myself, and the X-ray records the process of the teeth being absorbed. He is really a very unscrupulous doctor, everyone be careful, especially if you are very young, take him to other clinics to ask more questions, and don't follow up too early. (Original) Zen Yao Ban Ni ?Xiao Peng You Liang San Sui Shi Hou Zuo De Gen Guan Zhi Liao De Ya Chi Quan Bu Du Xi Shou Liao , Cong Nei Bu He Yao Qi Fan Ying Huan Shi Shi Yao ?Yi Ge Ge Quan Xi Shou Liao . Cai Wu Sui ,Na Xie Ben Gai Yong Dao 12Sui De Ya Chi , Quan Bu Xi Shou Liao . Shi Yao Shi Xi Shou Liao Ni ?Jiu Shi Xiang Huan Ya Yi Yang ,Man Man De Cong Nei Bu Sai Yao De Di Fang Kai Shi Mei Diao Liao ,Wo Zhen De Bu Zhi Dao Gai Zen Yao Ban ?Wo Hou Hui Wo Dai Ta Lai Dao Zhe Li ,Yin Wei You De Ya Chi Gen Ben Bu Xu Yao Zuo Gen Guan Zhi Liao ,Cai Yi Dian Dian Zhu Ya Bing Qie Yi Jing Tu Liao SDF(Rang Zhu Ya Ting Zhi De Yao )Huan Shi Ba Ta Men Mo Liao Sai Yao ,Zuo Liao Gen Guan . Mei You Zuo Gen Guan De Quan Mei Shi . Bu Zhi Dao Na Ge Er Ke Nu Yi Sheng You Mei You Liang Xin ,Ni Ren Xin Zhe Yao Dui Dai Ni De Hai Zi Ma ?Wo Da Dian Hua Hui Qu Wen Wei Shi Yao Hui Zhe Yang ,Ta Shuo Yin Wei Wo Mei Shua Gan Jing ,Zhen Shi Xiao Hua . Mei Tian De Ya Xian ,Shua Ya Quan Shi Wo Yi Ge Ren Qin Zi Shua De ,Er Qie XGuang Ji Lu Xia Liao Ya Chi Bei Xi Shou De Guo Cheng . Zhen De Shi Yi Ge Fei Chang Mei You Liang Xin De Yi Sheng ,Da Jia Xiao Xin Yi Dian ,Te Bie Nian Ling Hen Xiao De ,Dai Qu Bie De Zhen Suo Duo Wen Wen ,Bie Tai Zao Zuo Gen Guan .

renchun qiu
2 years ago
(Translated by Google) The efficiency is very busy, the appointment time has to wait for another two hours, and there is nothing to do (Original) Xiao Lu Hen Mang ,Yu Yue Liao Shi Jian Huan Yao Zai Deng Liang Ge Xiao Shi ,Shi Yao Shi Qing Du Bu Yao Zuo Liao

Helen Wu
2 years ago
(Translated by Google) The appointment time is 3:00 to more than 4 (Original) Yue Ding Shi Jian Shi 3:00Dao Liao 4Duo

Yang Lin
2 years ago
(Translated by Google) The attitude of the rubbish service lady is very poor. If you can't make an appointment on the same day, you can't make an appointment with the next one. She wants you to call every day without saying the solution. Pediatrics is too bad. (Original) La Ji Fu Wu Xiao Jie Tai Du Hen Chai ,Yue Bu Dao Dang Tian De Ye Yue Bu Dao Hou Mian De Yao Ni Tian Tian Da Dian Hua Bu Shuo Jie Jue Fang An ,Er Ke Chai Dao Bu Xing

Xiaobin Lin
2 years ago
Bad service, especially the dental assistant in the basement, she is irresponsible and has no patience with patients. She wouldn't remind me to go to the dentist again that day just because I forgot to answer her call the day before when I was busy. When I got there, she kept blaming me and replacing my appointment. I don't like her attitude, it makes me feel sick.

Mingfu Chen
2 years ago
Bad customer service , No patience, No responsibility

Manshu Dou
2 years ago
Highly recommend this dental office! Especially credit to Dr. Yeh and dental hygienist . Dr. Yeh is very patience and friendly, he explained in details with what his plans for my teeth and all questions I was concerning about invisalign. Also the dental hygienist is very nice and warm, she does good job at cleaning my teeth.

Nok Yan Lee
2 years ago
Recommended by friends, did not disappoint. Went there for footh scaling. The wait was short. The dental hygienist was efficient and finish the procedure was completed in a timely manner. Dr Yeh was extremely friendly and explained potenetial problems with my teeth and measures to prevent/correct them. The receptionists are very helpful with the billing documents my insurance required. Overall, you can't ask for better service than what they offer. I would give more than 5 stars if I can!

Ryan Lei
2 years ago
Hygienist Mary has the BEST skill in town, giving you the BEST cleaning experience!

Sara Lee
2 years ago
(Translated by Google) This dental clinic is very good. The front desk is also very friendly Can usually see you on time I have seen Dr. Lu for ten years He cleans his teeth well, it doesn't hurt Call ahead to make an appointment, usually very busy (Original) Zhe Ge Ya Ke Zhen Suo Hen Hao . Qian Tai Ye Hen You Shan Tong Chang Neng Gou Zhun Shi Kan Ni Wo Kan Lu Yi Sheng Yi Jing Kan Liao Shi Nian Ta Qing Ji Ya Chi Huan Bu Cuo ,Gan Jing Bu Tong Yao Ti Qian Da Dian Hua Yue Shi Jian ,Tong Chang Hen Mang

Kimberly Zhu
2 years ago
Avoid this place by all means! I have 3 fillings done on May 28th and they all fell off on the next day! The staffs are unprofessional and lack of skills. The dentist doesn't even introduce himself before the procedure. TBH I have no ideas whether the person who did the fillings for me is truly a dentist. During the procedure, they discussed other patients case rather than focusing on my filling procedure. IF YOU WANT A GOOD DENTAL WORK, FIND ANOTHER PLACE!! Updated 6/10/2021: After reading the response from the owner, I am totally disgusted by this practice. Yes, I am that patient and I indeed went to your 6th floor office. I never had another treatment from you office as dissatisfied as it seems and, interesting, the front desk did not even bother to schedule future appointments with me or even acknowledged my exit after my filling was done. Friendly reminder, if you have billed the "additional treatments" that you claimed I have received from your office, that could potentially be medical frauds as well, since I never stepped foot in your office since 5/28. Your response demonstrates your practice is not merely unprofessional; it lacks of ethic since you fabricated a story of me receiving additional treatments from your office, trying to discredit my actual experience. Shameless.

KT
2 years ago
I love this place and I been going this place for years. Shout out to Dr Allen and Mary.I love Dr Allen he is super friendly and alway make me feel welcome there and The dental hygienist Mary is also a very nice person and she does a good job at cleaning my teeth. And also Thank you to all the staffs that work there and provides an excellent services.

Jie Lin
2 years ago
(Translated by Google) Make an appointment in advance for a good dental visit; I have to wait a long time when I arrive at this clinic............ The service attitude is very poor (Original) Ti Qian Yu Yue Hao De Kan Ya Chi ;Dao Liao Zhe Ge Zhen Suo Huan Yao Deng Chao Chang Shi Jian ............Fu Wu Tai Du Ji Chai

Leah xie
2 years ago
Today is my second time visited this dental, I have to say the Dr Ye is so professional and nice, he was so patient to answer my questions and give me the best suggestions about my teeth, I have never been known my teeth so clearly before, he is a great dentist !

Shao Chen
2 years ago
(Translated by Google) The previous doctor was very good. In the past two years, I have been replaced by a new young dentist. It's not good. I can't clean my teeth, let alone other things. Many people will refuse to make excuses and say that they don't need to do it (the doctor said that they should do it before), but in fact, they can't do it if they can't do it well. It is recommended to resign the young doctor or wait for bankruptcy (Original) Zhi Qian De Yi Sheng Hen Hao . Jin Liang Nian Huan Liao Yi Ge Xin De Nian Qing Ya Ke Yi Sheng Lan De Bu Xing ,Xi Ya Du Xi Bu Gan Jing ,Geng He Kuang Qi Ta . Hen Duo Du Hui Tui Ci Zhao Jie Kou Shuo Bu Yong Nong (Zhi Qian Yi Sheng Shuo Yao Nong ),Qi Shi Jiu Shi Nong Bu Hao Bu Hui Nong . Jian Yi Ba Nian Qing De Yi Sheng Ci Liao Bu Ran Deng Zhao Dao Bi

Stella Zhong
2 years ago
This is my first time been here. The dentist and staff are so nice. They are very patient to answer my every question and tell me how to protect my teeth. Recommended this place.