Brewster Family Dental

Brewster Family Dental - General dentist in Brewster, NY
504 N Main St, Brewster, NY 10509
Open
Closes at 5:00pm
SundayClosed
Monday9:00am - 6:30pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 2:00pm
SaturdayClosed

Reviews

Rating 3.8 out of 5 based on 22 reviews

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Jeremy Burgos
2 years ago
They cancel your appointment the day before and then make you wait another month because they don't have staff availability. So unprofessional and ridiculous. Front desk staff didn't try to call me and reschedule by the way. You have to call them and be on top of them about rescheduling the same appointment that THEY canceled. Horrible. Looking for new dentist asap.


Cyndi Santana
2 years ago
There's always an issue with this dental office. They need new front desk staff. Don't bother going here, trust me. There's plenty of good dental offices out there and this is not one of them. Would not be giving them anymore of my money.


Jerika Rodriguez
2 years ago
They cancel your appointment that you been waiting 6 months for and then they do not accommodate you in a timely manner due to their lack of having a hygienist available. Patients should not have to wait another month and a half due to their appointment being canceled the day before. My appointment was for today August 17 at 11 am and now I have to wait until September 29 thanks to them not having a hygienist. Hire more staff if that's the case. Definitely looking for a new dentist that I can rely on.


Carla Rankel
2 years ago
They kept canceling my appointments. I was left in extreme pain for days just after a cavity fill. And I never had pain before. Finding a new dentist that keeps appointments as scheduled when the appointments already are scheduled months in advanced.


Strike 2.0
2 years ago
So far have had an amazing experience! Everyone has been pleasant and caring and understanding about my fear of the dentist and doctors. Very down to earth, very open minded so far.


Imelda Garcia
2 years ago
(Translated by Google) very good (Original) My bien


Cheyenne Corty
2 years ago
After 4 years of not being able to see a dentist due to lack of insurance, I was finally able to get some and then go here. Dr. Krishna and his staff are attentive, polite, and friendly. After finding out I was anxious about needles and dentists in general they were gentle and understanding, they told me what was going to happen to me and when and even let me have breaks in between if I needed. I had lot of work done after not having any for so long, but they were never judgmental or critical of me. The office assistant is also very sweet and conversational. I recommend this practice. :)


Angela Marie Hebert
2 years ago
I took my Father to see Dr.Krishna for his dentures. From the moment we walked in the staff was super friendly kind and warm. My father had dentures and another dentist wanted my father to get a whole new set. Doctor Krishna was able to fix my father's dentures.. he took his time to explain things and is extremely thorough and really is kind and gentle with his patients. Definetly reccomesing him to anyone I know. mabfathedenides


FELIPE PELAEZ
3 years ago
We all have last minute emergencies and I understand they want to go home , but if you are driving 45 mins away to make it on time for your kid appointment and that appointment is the last one of the day and you call them 25 mins before to tell them you are going to be 5 minutes late and explain the situation because there is an accident on the highway and for them to not be understanding after you have already driven more than half way there and their answer is "we apologize you need to reschedule" ? NAH NOT RIGHT, You are a customer and you need to sit in their waiting room and wait between 5-15 mins for them to put you in (when they are on time ) my kid ( new patient ) I THINK I AM GOING TO TAKE HER OLD DENTIST !


Cheyenne Corty
3 years ago
After 4 years of not being able to see a dentist due to lack of insurance, I was finally able to get some and then go here. Dr. Krishna and his staff are attentive, polite, and friendly. After finding out I was anxious about needles and dentists in general they were gentle and understanding, they told me what was going to happen to me and when and even let me have breaks in between if I needed. I had lot of work done after not having any for so long, but they were never judgmental or critical of me. The office assistant is also very sweet and conversational. I recommend this practice. :)


Angela Marie Hebert
3 years ago
I took my Father to see Dr.Krishna for his dentures. From the moment we walked in the staff was super friendly kind and warm. My father had dentures and another dentist wanted my father to get a whole new set. Doctor Krishna was able to fix my father's dentures.. he took his time to explain things and is extremely thorough and really is kind and gentle with his patients. Definetly reccomesing him to anyone I know. mabfathedenides


Susan Rogge
3 years ago
The staff here is great! Professional, welcoming, and accommodating .the office has a friendly feel to it, and the dentist thoroughly describes the procedures to you before starting, and let's you ask questions. This most definitely helped me to be at ease . Plus the office is very clean, which is important .


FELIPE PELAEZ
3 years ago
We all have last minute emergencies and I understand they want to go home , but if you are driving 45 mins away to make it on time for your kid appointment and that appointment is the last one of the day and you call them 25 mins before to tell them you are going to be 5 minutes late and explain the situation because there is an accident on the highway and for them to not be understanding after you have already driven more than half way there and their answer is "we apologize you need to reschedule" ? NAH NOT RIGHT, You are a customer and you need to sit in their waiting room and wait between 5-15 mins for them to put you in (when they are on time ) my kid ( new patient ) I THINK I AM GOING TO TAKE HER OLD DENTIST !


Susan Rogge
4 years ago
The staff here is great! Professional, welcoming, and accommodating .the office has a friendly feel to it, and the dentist thoroughly describes the procedures to you before starting, and let's you ask questions. This most definitely helped me to be at ease . Plus the office is very clean, which is important .


Zachary Polemis
4 years ago
The staff was good but I need a root canal and they said they would send my prescription for antibiotics and Tylenol but it's been 3 days of me calling, still in pain waiting to have my medication sent to cvs


Andrew Santo
4 years ago
The relentless pursuit to take an unnecessary x-ray was unreal to me... I said No too many times to let it slide. This is no way to treat people. The bottom line is that it was unnecessary, even according to The AMERICAN DENTAL ASSOCIATION. Look it up, and you'll see that an adult with good oral health and low risk of dental problems should have x-rays taken 24 to 36 months. Realize even though it probably won't give you cancer... why the extra risk... I just told the people there I Just had them taken 4 months ago, and they were fine... Wasn't lying. Also, they are supposed to do an oral exam first to access if an x-ray is even needed. they skipped this step, and I believe that breaks the ethical guidelines; which obviously are to use the least possible amount of x-ray exposure necessary. But they didn't even mention till I was about to leave, that I can have my x-ray sent over from a few months ago at a diffrent DR; as if it was a final ditch option. I believe the x-ray on file was from within a 3-year period, but they should have done their homework before calling me in for a teeth cleaning and then telling me they can't clean my teeth without an X-ray. SMH. And they really tried everything to pressure me into the Xray. At one point 3 people are there telling me all sorts of fear bait (non realistic things to say to someone who has had "no cavities ever") to make me think it was a good idea. And nothing they said made sense, because I kept telling her I just had it done not long ago (which i did), so I'm not scared. Too many people don't make good calls and walk in like sheep, and they got used to nobody knowing about how they are supposed to do their job. Don't be stupid, don't take xrays you don't need. But also don't skip it when you do need it. These people gotta quit being greedy. What really got me was how at the beginning of the conversation I was allowed to sign a waiver to not get x rays, but suddenly, with the form in the office lady's hand; she says the doctor refuses to see me unless I take X-rays. They basically thought I was soft, or possibly already processed paperwork. Something felt like I was being targeted like "Watch me work the Xray on him" attitude, salesmen stuff. I even said to them it feels like its only about the money. And the office lady should not be giving me medical advise.


Shameka Coles
4 years ago
Had such a wonderful experience with Sabrina and Dr Krishna Thank you BFD


Sulyfuen F
4 years ago
The staff are very friendly and helpful l totally recommend


Zachary Polemis
4 years ago
The staff was good but I need a root canal and they said they would send my prescription for antibiotics and Tylenol but it's been 3 days of me calling, still in pain waiting to have my medication sent to cvs


Howard Stark
4 years ago
Dr. Krishna, DDS is a very easygoing, knowledgeable, and friendly dentist. He always discusses what he thinks might be beneficial to you; and has no issue if you ask questions or suggest other options before touching your teeth. Not once did I feel that I was being "up-sold" or being "forced" to have an "unnecessary" procedure done (in my case, fillings--as my medications that I take cause me to have "dry mouth"; which then, over time, created cavities along my gumline which needed to be filled.) His Dental Hygienist, Sabrina, is extremely courteous; seems to genuinely love her work, appreciates you as her patient, and does an excellent job with cleaning and caring for your oral hygiene. The ladies at the front desk have always been friendly an professional with me; in person or on the phone. The waiting room is comfy; complete with free coffee (or tea) and a television. The office location also has a wheelchair accessible ramp; which is important to point out as well.


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