As we continue to navigate through the COVID-19 (Coronavirus) pandemic, our dentists and dental team want to assure you that we are continuing to do our best to make sure it a priority that we are following the latest health and safety guidelines from the CDC, specifically as they relate to the dental industry. We value keeping our patients and staff members safe and comfortable.
As part of our daily standard health and safety protocols, our office follows Universal Precautions in order to protect our patients and our staff. These are precautions we have always taken, and are not new. By taking universal precautions means we always assume that anyone could potentially be carrying a contagious and dangerous disease. We therefore follow strict guidelines to prevent the transmission of any potential disease, be it COVID-19 (Coronavirus), hepatitis, tuberculosis, HIV, or any other disease. This has been a standard of care we follow, per the CDC, in regard to blood borne pathogens.
We strive to provide a safe, healthy, comfortable, and relaxed environment for everyone that comes into our dental office. We follow the American Dental Associations Update to Office Procedures During COVID-19 in regard to safe office procedures, workplace hazards, and making decisions for best office practices. We stay informed on recent information given to dentists in this regard, as well as keeping up to date with any changes recommended by the CDC.
Please let us know if you have any questions in regard to our health and safety protocols here at Surprise Smiles. We recognize that it can be challenging during these unprecedented times of COVID-19. We all want to get back to our normal lives, and we will be able to do so, in a safe, wise, and healthy manner. We will be happy to answer any questions that you may have in regard to our dental practice health and safety protocols, cleaning, and disinfecting procedures we follow.
Thank you for continuing to be a valued patient here at Bradshaw Family Dental. We look forward to continuing to serve you and your dental needs through the various services we provide for you, from preventive dentistry, restorative dentistry, cosmetic dentistry, pediatric dentistry, sedation dentistry, dental implants and more!
Reviews
Rating 4.6 out of 5 based on 21 reviews
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newest oldest highest lowestColormekrazzy
2 years ago
Called yesterday made an appointment drove 2 hours then the front desk lady lied to me told me she didn't take my insurance and to go somewhere else. Waste of time
Charlotte
2 years ago
I normally don't write these things but I thought I really needed to. Let me tell you about my terrible experience at this dentist. Needed my 4 wisdom teeth removed, not impacted, so it was an easy removal. First, they canceled my first appointment on me due to construction being done on the office. You'd think they would've known ahead of time that construction was being done and planned accordingly, but apparently not. Second, had my first appointment and the dentist would only remove half of them due to my blood pressure being high. They checked my BP on an automatic cuff, if you are a nurse like me or work in healthcare, you know that automatic cuffs aren't always very accurate. I needed a manual BP, but they didn't do one and offered no solution to even decrease my BP. Am I the only one that deals with blood pressure and anxiety problems at the dentist? uh, NO, so why offer no solution at all? He decided to only take out half of my wisdom teeth and asked me to come back for the rest. He mentioned Valium for the next visit and didn't even bother to write a script. I have an as needed, low dose BP medication that I could take but it was at home. All that I received was local anesthesia, numbed gums and I was very much aware of him pulling and yanking on my teeth. Wasn't painful but I could LITERALLY feel my teeth come out. So, I got half of them removed. Third, they canceled my next appointment due to my dentist being sick. While I can sympathize with that, I still had to reschedule AGAIN. Fourth, go in to get the rest of my wisdom teeth removed and my BP is high again. And again, they took my BP with an unreliable automatic BP cuff, I asked them to please take it manually and they didn't. I told the dentist that I took my low dose Propranolol about 10-15 minutes prior, so it hadn't kicked in yet. A by mouth medication can take 30-40 minutes to take effect. He took my BP again and it still was a little high, 148/97. My blood pressure is typically never that high and automatic cuffs often don't work right on me, so I highly doubted my BP was that number. The dentist did not wait for my BP med to kick or take my BP manually...he refused to pull the rest of my teeth until I get a doctors note and address my blood pressure. He was refusing after MULTIPLE cancelations and I took a lot of time off work. I'm a nurse and he's aware of this. So with a BP of 148/97, what was the big worry? Stroke? Granted, that's a higher BP but not insanely high and you're not going to stroke out to a BP like that, especially since I doubted that was even my blood pressure to begin with. and I'm a young woman. Heart attack? Again, not going to happen with a BP like that, that's only if the BP stays high over time. Increased bleeding? I'm 32 years old, I'm not going to need blood transfusion with a BP like that, ridiculous. I think this was a liability thing, he was worried for one reason or another. So, I told them I'm not going to reschedule and walked out. This was the WORST experience I've ever had with any provider, ever. Took SO MUCH time off of work, just for them to jerk me around. Do not go see Dr. Rodda.
Tracy Hill
2 years ago
I can truthfully say I've never loved my dentist before, nor have I had utmost confidence in their skill set. Dr. Aaron Haag is top notch. He can do ANYTHING, and trust me, I've had every dental procedure possible. What impresses me most is his technology. No more waiting weeks for a crown to be built by a lab, only to have it not fit right. He has a camera that renders the model, he tweaks it when needed and the mill creates the crown in house in about 30 minutes! It's amazing, and it fits beautifully. He has also replaced 2 that broke within a year through no fault of his own. Furthermore, his surgical assistant is SO educated and she brings her A game. I don't get the feeling any of them recently graduated; they know their stuff. Their hygienist is quick and thorough, and very good with (and tolerant!) of my young child. If you're scared of the dentist, don't be, they gave my older daughter nitrous oxide because she freaks out. If you need complicated work done, Dr. Aaron is your guy. On top of it all, he's got mad skills, is genuine, and nice. Love them!
Mary Barnett
2 years ago
The office is really high tech for the area. The hygienist was very gentle and listened to my needs and concerns. The Doctor was very patient with me and took the time to explain what his procedures were. I am really impressed with this dental office. For someone who has extreme dental anxiety, I was really happy with my cleaning experience.
Sunshine Dean
2 years ago
Came here feeling nervous and uncertain about my dental situation. Dr. Haag was incredible. He put me at ease right away. I highly recommend this place!
M Strange
3 years ago
This is the best dental office I have been to. The dental hygienist Kathryn is very knowledgeable, professional, and skilled. Dr. Haag did a fantastic job on a filling he did for me. He takes pride in what he does and treats it as if he is creating a work of art. Not to mention during my filling there was absolutely ZERO pain or discomfort from start to finish. I was impressed to say the least. I will continue to go to them for all my dental needs and highly recommend!
Mary Barnett
3 years ago
The office is really high tech for the area. The hygienist was very gentle and listened to my needs and concerns. The Doctor was very patient with me and took the time to explain what his procedures were. I am really impressed with this dental office. For someone who has extreme dental anxiety, I was really happy with my cleaning experience.
Tracy Hill
3 years ago
I can truthfully say I've never loved my dentist before, nor have I had utmost confidence in their skill set. Dr. Aaron Haag is top notch. He can do ANYTHING, and trust me, I've had every dental procedure possible. What impresses me most is his technology. No more waiting weeks for a crown to be built by a lab, only to have it not fit right. He has a camera that renders the model, he tweaks it when needed and the mill creates the crown in house in about 30 minutes! It's amazing, and it fits beautifully. He has also replaced 2 that broke within a year through no fault of his own. Furthermore, his surgical assistant is SO educated and she brings her A game. I don't get the feeling any of them recently graduated; they know their stuff. Their hygienist is quick and thorough, and very good with (and tolerant!) of my young child. If you're scared of the dentist, don't be, they gave my older daughter nitrous oxide because she freaks out. If you need complicated work done, Dr. Aaron is your guy. On top of it all, he's got mad skills, is genuine, and nice. Love them!
Sunshine Dean
3 years ago
Came here feeling nervous and uncertain about my dental situation. Dr. Haag was incredible. He put me at ease right away. I highly recommend this place!
Amy Edwards
3 years ago
I am truly terrified of dentists. The team made me feel comfortable & at ease. I am also extremely hard to get numb & were very patient with the process. Getting a tooth pulled is never fun, but they made me comfortable. Will definitely be going back. Thank you Bradshaw staff
Steve Hodges
3 years ago
When they first took over Grand Canyon Dental, I was a bit apprehensive but after my first visit, I knew I was in good hands. I felt extremely comfortable and they take my insurance. I highly recommend them.
Ian Farabee
4 years ago
Great staff and excellent work!
Amy Edwards
4 years ago
I am truly terrified of dentists. The team made me feel comfortable & at ease. I am also extremely hard to get numb & were very patient with the process. Getting a tooth pulled is never fun, but they made me comfortable. Will definitely be going back. Thank you Bradshaw staff
Steve Hodges
4 years ago
When they first took over Grand Canyon Dental, I was a bit apprehensive but after my first visit, I knew I was in good hands. I felt extremely comfortable and they take my insurance. I highly recommend them.
Sandy Rene'
4 years ago
Very good hygienist.
Ian Farabee
4 years ago
Great staff and excellent work!
Sandy Rene'
4 years ago
Very good hygienist.
CAD CAD
5 years ago
I read through all the reviews for Grand Canyon Dental and agreed with all the good things said. Personally what I most appreciated was the time taken by Dr Serr to explain everything he was doing in detail. I never left with any questions, ever.
Shelley Bideau
5 years ago
I have had a great experience with Dr Serr and his staff! They provide compassionate care and are quick to see me if I'm having issues.
Fiona English
6 years ago
My husband and I moved to Prescott in 2014. Being new to the area and not knowing anyone (to rely on for a dentist recommendation) we looked up the directory and found Grand Canyon Dental. It's always a hit and miss when you are new to a place and looking for Doctors and Dentists but we could not have been any more blessed, Dr Serr and all the staff at Grand Canyon Dental are fantastic. I've had a huge amount of work done there over the past 3 years including a dental implant. Dr Serr explains all processes thoroughly and carefully and is fantastic at putting you at ease. The staff, Ally, Margo, Karen and Tonya are all very caring and thoughtful and they all contribute to making the patients experience at Grand Canyon Dental much more comfortable, relaxed and anxiety free. If you are looking for a Dentist in Prescott this is the place to choose. 10/10
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