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Stephen
a year ago
I hadn't been to a dentist in YEARS and due to poor dental hygiene I was experiencing intense toothaches from cavities. When I needed someone who could help me deal with the situation quickly I looked to the people at Bowie Dental Wellness. They responded to my problem as if it were their own. With their help I got back to being pain free faster than I expected and they put me on a plan to improve my overall dental health to ensure things like this wouldn't occur in the future. Dr. Holness and the rest of the staff are all professional, friendly and courteous. They are flexible and very accommodating, from scheduling appointments to their financial payment options. I received outstanding service at every turn.

T T
a year ago
Always great service!

Chibuike Onyima
2 years ago
They are so Unprofessional..

Lauren Jefferson
2 years ago
I'm extremely disappointed with the service I received at Bowie Dental Wellness. Under the dentist's perceived expertise, and against my wishes, she removed a permanent retainer. As a result, my teeth have shifted and the retainer her staff gave me, in a plastic bag, has cracked. It's been difficult to reach anyone at the office, and exceptionally frustrating. I'm angry and I feel as if she ruined my smile.

Catherine Kahugi
2 years ago
i can in to wellness to find a new dentist because my previous dentist for 15 years closed because of covid . I called and and explained that I only needed to have a loose crown tightened up or replaced after many phone calls trying to verify ins , they confirmed the ins and assured me that they would be able to help me with my crown.. needless to say when I arrived they did everything but what I asked for they even gave me a referral to another dentist that they said could help with my current situation and once i contacted them they said they only did the opposite of what I was looking for and said that bowie wellness was the place to correct my crown, upon further research found out that bowie wellness was just trying to get a new appointment and and ins payment from me and now that I haven't used them again they are now sending me invoices for extra money for telling me that i was getting gingivitis at 55 no surprise there never use this place unless you have money to burn and not get what you expect

Tracie Rickett
2 years ago
Dr. Holness is amazing She is extremely kind and very professional. I love that she discusses every step of the process with you. There are no surprises. The equipment is innovative and high end. She is patient and does not rush the appointment. The office is beautiful and very very clean. I love that the Dentist and staff wear masks and face shields for your protection, during the current pandemic. Patients were masks until being serviced and you temperature is taken. This is a plus!! The staff is extremely kind and friendly. I had a great experience and highly recommend Dr. Holeness. If there were an option to give 10 stars, I would.

N J
2 years ago
Long Review! I have been searching for a new dentist since my prior office closed. I booked my appointment here at Bowie Dental Wellness a week prior to my visit over the phone. I spoke to someone who asked me general questions to inquire about my needs at the visit. I was looking for a comprehensive exam, cleaning, etc..an overall general visit since it had been a while. The day of my exam I received a call asking me if I could come in an hour earlier which I did. The establishment was very nice but my experience was not. I made time on my busy schedule and I cancelled another appointment with a dentist in the area for this office which had great reviews, offered the six month smile system, and had a Black female dentist! I talked to the receptionist which also happened to be the dentist due to a staffing issue. She informed me that they do not take new patients but since I am already here that they will see me. OKAY. I was also listed as an emergency visit which was not the case. I actually cancelled the other appointment due them being out of network with my insurance. However at Bowie Dental Wellness they file reimbursement to insurance as a courtesy to the customer...which I could've done at the other office and actually received service. I was then taken to the back and x-rays were taken..the dentist tells me that they do not have a dental hygienist to perform the services I am looking for and she can refer me else where. She told me that she can take care of my cavity but the other services (cleaning, whitening, six month smile,etc.) she would not be able to perform and it may be best to go to a dentist or specialist that can handle all my needs. Understood. When I mentioned the six month smile system she told me the website needs to be updated. I also did not appreciate the response/ tone I received when relating my concerns about my pain/possible cavity. I understand she was frustrated as the receptionist called out but definitely did not like the overall attitude I received from her. This was a very disappointing experience and a complete waste of time. I understand the staffing issues with COVID and all, but wish I was told prior to taking time out of my schedule for this useless appointment. The dentist was very transparent with me about what she can and cannot do which I did appreciate. However, I do think my appointment should have never been taken if they are not taking new clients due to the staffing issues/COVID. Also the assistant who took my x-rays was very nice!

K B
2 years ago
i went there because they promised they could help with a loose crown i had , but when I got there they did 3 xrays for gingivitis they never addressed the loose crown other than to give me a referral to another dentist who said that they didnt do what i needed they actually said that bowie should have been the one to fix it BE CAREFUL IT WAS THE MOST EXPENSIVE GINGIVITIS CHECKUP IN HISTORY AND THEY NEVER ONCE ATTEMPTED TO FIX MY CROWN BUT IT WAS THE HIGHEST MEDICAL BILL IVE SEEN IN YEARS!!!!!!!!!!!!!!

Gabrielle Douglas
2 years ago
The office at Bowie Dental Wellness is very clean, updated and thoroughly sanitized. The staff is amazing and walked me through every step of the way. Dr. Holness is awesome! She worked quickly and tried to make sure I was at ease at all times (even with the crown service she had done for me). I can't explain how knowledgeable every staff member at this facility is; from the staff at the front desk, dental assistants, and Dr. Holness, herself. I highly recommend!

K B
3 years ago
i went there because they promised they could help with a loose crown i had , but when I got there they did 3 xrays for gingivitis they never addressed the loose crown other than to give me a referral to another dentist who said that they didnt do what i needed they actually said that bowie should have been the one to fix it BE CAREFUL IT WAS THE MOST EXPENSIVE GINGIVITIS CHECKUP IN HISTORY AND THEY NEVER ONCE ATTEMPTED TO FIX MY CROWN BUT IT WAS THE HIGHEST MEDICAL BILL IVE SEEN IN YEARS!!!!!!!!!!!!!!

Tracie Rickett
3 years ago
Dr. Holness is amazing She is extremely kind and very professional. I love that she discusses every step of the process with you. There are no surprises. The equipment is innovative and high end. She is patient and does not rush the appointment. The office is beautiful and very very clean. I love that the Dentist and staff wear masks and face shields for your protection, during the current pandemic. Patients were masks until being serviced and you temperature is taken. This is a plus!! The staff is extremely kind and friendly. I had a great experience and highly recommend Dr. Holeness. If there were an option to give 10 stars, I would.

Gabrielle Douglas
3 years ago
The office at Bowie Dental Wellness is very clean, updated and thoroughly sanitized. The staff is amazing and walked me through every step of the way. Dr. Holness is awesome! She worked quickly and tried to make sure I was at ease at all times (even with the crown service she had done for me). I can't explain how knowledgeable every staff member at this facility is; from the staff at the front desk, dental assistants, and Dr. Holness, herself. I highly recommend!

Catherine Kahugi
3 years ago
i can in to wellness to find a new dentist because my previous dentist for 15 years closed because of covid . I called and and explained that I only needed to have a loose crown tightened up or replaced after many phone calls trying to verify ins , they confirmed the ins and assured me that they would be able to help me with my crown.. needless to say when I arrived they did everything but what I asked for they even gave me a referral to another dentist that they said could help with my current situation and once i contacted them they said they only did the opposite of what I was looking for and said that bowie wellness was the place to correct my crown, upon further research found out that bowie wellness was just trying to get a new appointment and and ins payment from me and now that I haven't used them again they are now sending me invoices for extra money for telling me that i was getting gingivitis at 55 no surprise there never use this place unless you have money to burn and not get what you expect

N J
3 years ago
Long Review! I have been searching for a new dentist since my prior office closed. I booked my appointment here at Bowie Dental Wellness a week prior to my visit over the phone. I spoke to someone who asked me general questions to inquire about my needs at the visit. I was looking for a comprehensive exam, cleaning, etc..an overall general visit since it had been a while. The day of my exam I received a call asking me if I could come in an hour earlier which I did. The establishment was very nice but my experience was not. I made time on my busy schedule and I cancelled another appointment with a dentist in the area for this office which had great reviews, offered the six month smile system, and had a Black female dentist! I talked to the receptionist which also happened to be the dentist due to a staffing issue. She informed me that they do not take new patients but since I am already here that they will see me. OKAY. I was also listed as an emergency visit which was not the case. I actually cancelled the other appointment due them being out of network with my insurance. However at Bowie Dental Wellness they file reimbursement to insurance as a courtesy to the customer...which I could've done at the other office and actually received service. I was then taken to the back and x-rays were taken..the dentist tells me that they do not have a dental hygienist to perform the services I am looking for and she can refer me else where. She told me that she can take care of my cavity but the other services (cleaning, whitening, six month smile,etc.) she would not be able to perform and it may be best to go to a dentist or specialist that can handle all my needs. Understood. When I mentioned the six month smile system she told me the website needs to be updated. I also did not appreciate the response/ tone I received when relating my concerns about my pain/possible cavity. I understand she was frustrated as the receptionist called out but definitely did not like the overall attitude I received from her. This was a very disappointing experience and a complete waste of time. I understand the staffing issues with COVID and all, but wish I was told prior to taking time out of my schedule for this useless appointment. The dentist was very transparent with me about what she can and cannot do which I did appreciate. However, I do think my appointment should have never been taken if they are not taking new clients due to the staffing issues/COVID. Also the assistant who took my x-rays was very nice!

Antone' Caldwell
3 years ago
This was an absolutely refreshing dental experience. State of the art equipment, very modern design and superb service from the front office to the procedure room. Everyone was very pleasant and comforting throughout my appointment. I would DEFINITELY recommend Bowie Dental Wellness to those who reside in the surrounding areas.

RICHARD HAYES
3 years ago
In review of the one star responses I can truly relate based on my first and only experience with meeting with Dr Holiness. My current dentist had went on a temporary leave of absence and I was seeking to obtained major dental work. After searching for a dentist via my dental insurance plan, I found the Bowie Dental Wellness office and arrange to have a consultation with Dr Holiness. During my meeting with Dr Holiness, she provided me with details and information and options regarding my needed dental work. It was my reply, that I want to research the information that she provided, go over my dental coverage, and speak with my wife regarding what she felt was best. I will never forget, Dr Holiness response, as she began to get uptight and frustrated and replied to me that "if you are not going to proceed in the process of the dental work required, why did you come in my office and waste my time". I could not believe that she responded to me in that way but I politely, excuse myself and quickly exited her dental office. Thinking back over the experience with Dr Holiness, and reading the other "one star" comments, I wish her well in her practice, as she needs to understands, there are other very good dentists in the Bowie-Mitchellville area. And by Gods grace, I was able to locate a very good dentist.

Terrence Ingram
3 years ago
Late cancellation notification (less than 24 hrs). Will not refund prepaid deposit for services not yet rendered. They state that you have to wait until the Dental plan is paid in full. I think that since any outstanding balance will be directed to me this should not be necessary. Finally they want to charge you for a copy of your dental records that you already payed for? But they will send it to the new physision for free? Not good!!!! Request to not be called for reminders and they continued to do so. No privacy right acknowledgement.

Spilling the Sweet Tea
3 years ago
Bowie Dental Wellness went above and beyond to ensure I was comfortable during my recent dental procedure. I have always had a fear of the dentist and they put my fears at ease and was very accommodating in making sure I was comfortable. Dr. Holness and her staff gave me excellent customer service! I highly recommend this dental practice.

E. Clark
3 years ago
The staff at Bowie Dental Wellness are nice but I agree with many of the 1 star comments below saying that the Dentist, Dr. Holness is very rude. I felt rushed through my appointment and she does not take the time to clearly answer questions. Her tone is condescending and impatient. I recently had my third appointment at Bowie Dental Wellness and there were issues during or after each one. Last year I had a billing issue and spent 6 weeks trying to get someone to call me back to clear it up. I reached out to the office manager 5 times and was told each time that someone would call me back by the end of the day to clear it up. This never happened. There have been a host of other problems at Bowie Dental Wellness that I won't give the time or energy to elaborate on but in a nutshell, I would not recommend this practice to anyone looking for a nice dentist who will ease your qualms about dental work. I find it hard to understand how some healthcare practitioners can do such a poor job at customer service when there are so many other options out there. Do your research first.

justina echols
3 years ago
The hygienist was great chairside manner was professional and personable The front office coodinator was so sweet I think her name was Ebony I had a glitch with my benefits not being checked properly but I called my carrier and cleared it up and made sense out of her confusion The doctor tried to sell her treatment plan but me being a former RDA ...Well I can say that she was very thorough I could feel a sort of apprehension from the staff not to say or do anything incorrectly. With that being said it was my first visit and the doctor wasn't technical which I appreciated and yes I will return for the work that is needed. .