Sort by

Anita Fisher
a year ago
First visit for my son today and it was a great experience. Everyone in the office where nice and treated us very well

Kimberly Hogan
2 years ago
It's hard enough to find a dentist, but I have have called twice with months in between these calls and never got a response. Abscess tooth is an emergency and they can't even answer the phone.

Mia Hollifield
2 years ago
Rude nurses talk about their patients behind their back very loudly. Major HIPAA violations.

Pamela Maddy
2 years ago
This is a free service through Medicare. But I just called for a return Appointment on a defective crown and the call back is 10 days!! The Appointment date may be 3 months . They need to be hiring or firing one.

Rebecca S
2 years ago
I started taking my son here a little over 3 years ago when we moved to Hendersonville and they were one of the only places that accept Medicaid/NC Health Choice. They were great until the pandemic. Now they will not schedule you an appointment more than 30 days out and you have to physically go up there to make an appointment because they NEVER answer the phone or call you back. My son had sealant put on his teeth and he still got a cavity on an adult tooth and now, not even a year after the filling was put in, he has a cavity around the filling. We went for a check-up and the dentist that looked at his teeth didn't speak English and had to have the assistant translate. Nothing was told to us about how his teeth were developing, only that he had two cavities. I don't believe the dentists are the best, and the receptionist are rude most of the time. Had to wait over 30 minutes after the scheduled appointment time to even go back. They need to do better.

Phosphene Dreams
2 years ago
I've had the best experience here. Dr. Platt and all of the staff have been thorough and kind.

Robert "TJ" Ledbetter
2 years ago
I was amazed by the dedication the entire staff showed to their patients. I'm particularly grateful to Sarah and Dr Platt for taking the time to explain the process of my care moving forward. Patients' care is obviously at the forefront for these terrific caregivers. Thank you, Robert Ledbetter

Marci
2 years ago
I am super satisfied and happy with the service I received here. Friendly front desk ladies, nice hygienist, and wonderful work from Dr. Ladd.

Virchadginia Bennett
2 years ago
This was the best experience at any dental clinic. I saw Dr. Ladd for an extraction and he and the tech made me feel very comfortable and such a smooth process. He was very professional caring, and Thorough. Highly recommended.

meghan filka
2 years ago
I went here with wisdom teeth pain and they gave me antibiotics and referred me to an oral surgeon! Very lovely staff.

EZ Dreamer
2 years ago
I do understand that we are still in a pandemic and business may be short staffed and/or swamped. However, I called almost 2 months ago maybe 3 to get an appointment for my mother who I am now a caregiver for. It took up until about 3 weeks ago to get a return call for an appointment after leaving several messages. So now we are in office and they only thing they said they need was for her previous dentist to fax over her recent xrays. My Mother completes the authorization form and we wait. After a week I thought the previous dentist werent cooperating and hadnt sent the requested xrays. So I called them and they stated they never received the request. So now it has been almost 3 weeks and again I am unable to get a hold of Stokes Dental. I have called every few days and left messages with no return call. My Mother only has 4 teeth left in her mouth and has been waiting almost 4 months to be seen to have dental service for 4 extractions only. I find this disconcerting even if the office is swamped or short staffed. To at least return the calls to state they are busy would be more appreciated than having my Mother be in pain with no one to take of it. My Mother's teeth have already been infected and she was put on antibiotics. I am just trying get her some medical relief.

Keyara Cook
2 years ago
We have been calling for monthhhsss!! Nobody answers or bothers to schedule appointments when answered. Front desk keeps turning away people and it's at the point where nobody can go anywhere else because they won't except new patients. And even when I have went there it was not great. Pulled a tooth with a infection still there, got sick because of it!!

Phosphene Dreams
3 years ago
I've had the best experience here. Dr. Platt and all of the staff have been thorough and kind.

Marci
3 years ago
I am super satisfied and happy with the service I received here. Friendly front desk ladies, nice hygienist, and wonderful work from Dr. Ladd.

Robert "TJ" Ledbetter
3 years ago
I was amazed by the dedication the entire staff showed to their patients. I'm particularly grateful to Sarah and Dr Platt for taking the time to explain the process of my care moving forward. Patients' care is obviously at the forefront for these terrific caregivers. Thank you, Robert Ledbetter

meghan filka
3 years ago
I went here with wisdom teeth pain and they gave me antibiotics and referred me to an oral surgeon! Very lovely staff.

EZ Dreamer
3 years ago
I do understand that we are still in a pandemic and business may be short staffed and/or swamped. However, I called almost 2 months ago maybe 3 to get an appointment for my mother who I am now a caregiver for. It took up until about 3 weeks ago to get a return call for an appointment after leaving several messages. So now we are in office and they only thing they said they need was for her previous dentist to fax over her recent xrays. My Mother completes the authorization form and we wait. After a week I thought the previous dentist werent cooperating and hadnt sent the requested xrays. So I called them and they stated they never received the request. So now it has been almost 3 weeks and again I am unable to get a hold of Stokes Dental. I have called every few days and left messages with no return call. My Mother only has 4 teeth left in her mouth and has been waiting almost 4 months to be seen to have dental service for 4 extractions only. I find this disconcerting even if the office is swamped or short staffed. To at least return the calls to state they are busy would be more appreciated than having my Mother be in pain with no one to take of it. My Mother's teeth have already been infected and she was put on antibiotics. I am just trying get her some medical relief.

David Jonathan Gordon
3 years ago
I went there for bad tooth pain upper right teeth. They did not even look for anything on my top teeth. He pulled the bottom right wisdom tooth which was not bothering me nor was there anything wrong with it. Went to another dentist and it was the upper right wisdom tooth which I informed him of this. Now I have had pain where he pulled the bottom wisdom tooth which the dentist after him said it should have never been pulled to begin with

Virchadginia Bennett
3 years ago
This was the best experience at any dental clinic. I saw Dr. Ladd for an extraction and he and the tech made me feel very comfortable and such a smooth process. He was very professional caring, and Thorough. Highly recommended.

Sheila DeMatteo
3 years ago
Dr Cozart and his staff made my husband's visit the best dental experience he had ever had. Kind, compassionate, explained everything, and pain free.