Bi-State Oral and Facial Surgery

5 Sunset Hills Professional Center Suite 101, Edwardsville, IL 62025
Closed today
Opens Monday at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed

Reviews

Rating 5.0 out of 5 based on 9 reviews

Sort by

newest oldest highest lowest

Sister Rym
a year ago
Thank you all so much for getting me to over 7 million views. If you want to see more about where I've been exploring and new businesses I've tried, hit that like and follow button. I attached 1 image this time guys so you can see me post-surgical napping when I got home. Here's your review: Before going into detail, I have to say, Bi-state is a phenomenal place. Every staff member is professional and compassionate. I went in last month for my wisdom teeth and we were going to begin the sedation. However, my anxiety issues got the best of me. Instead of forcing me to "cooperate" they had me reschedule for another day with a more supportive medication plan. I had developed a feeling of trust with this staff during the consultation, however, the life traumas I've experienced would not allow me to receive care. Today we came in following our new treatment plan and everything went so well. I was able to relax and enjoy the process as we all worked together to help me overcome the cellular response issues I experience when allowing others into my personal space. I went to sleep knowing I'd be ok and when I woke up I felt completely safe and protected. What a phenomenal experience I will always remember and share with the rest of you. My love for this place and my Dr. You all are the very best. Xoxo, Khristy


Vince Neil
2 years ago
David - Office Manager - No Professionalism Please beware that should you have any questions or need anything related to your account, you will not receive any response from David, the office manager. David receives your voicemail messages but will not reply to any of them regardless of how many attempts you make. You will need to escalate any issues directly to Dr. Schlott in order to have any possibility of receiving a resolution. Please read other reviews related to David on: Yelp.com Womply.com


BRENDA WETZEL
2 years ago
Nothing but praise for Dr Heidenreich and his staff. My son needed 4 wisdom teeth and a molar removed. The roots on some were near or at the nerves. This in itself was tricky. Dr Heidenreich explained all of this completely to us with the best options. It went so smoothly No problems and I was amazed at the little amount of pain my son had afterwards. Along with the professional aspects the girls and Dr were amazing with my son. He has a disability that makes it very difficult to interact. They were patient kind and actually brought something out in him. It made him realize there are good people out there. Thank you so much for the best dental experience and I know my daughter will be here in the summer for her wisdom teeth removal! If you want knowledgeable, caring oral surgery please check this place. I'll go nowhere else.


Renee Obenhaus
2 years ago
Dr.Schlott is an excellent oral surgeon!!! I had an impacted wisdom tooth that was abstracted a few days ago. I was a little worried as I had this impacted wisdom tooth so long that I was at risk of my jaw fracturing! I am also under going chemo as I am a cancer patient so that even added more stress. Not only is Dr. Schlott awesome but so is his staff!!! I would absolutely recommend him !!!!


Treo Salon
2 years ago
I can't say enough about Doctor Hammon! My 12 year old had to have an extra tooth under the gum removed. He was absolutely amazing! He's a younger guy and very cool (as my son said). Clicked very well with my son, Abe. I received a phone call from him personally after hours just to check on him and see how he was doing. He also made sure to contact our orthodontist before hand to make sure everyone was on the same page with what needed done. The nursing staff was also wonderful and very sweet. Highly recommended!


Frank Waeonam
3 years ago
Very nervous going in, but Dr. heidenreich and he's staff made me feel very comfortable.


Vince Neil
3 years ago
David - Office Manager - No Professionalism Please beware that should you have any questions or need anything related to your account, you will not receive any response from David, the office manager. David receives your voicemail messages but will not reply to any of them regardless of how many attempts you make. You will need to escalate any issues directly to Dr. Schlott in order to have any possibility of receiving a resolution. Please read other reviews related to David on: Yelp.com Womply.com


Renee Obenhaus
3 years ago
Dr.Schlott is an excellent oral surgeon!!! I had an impacted wisdom tooth that was abstracted a few days ago. I was a little worried as I had this impacted wisdom tooth so long that I was at risk of my jaw fracturing! I am also under going chemo as I am a cancer patient so that even added more stress. Not only is Dr. Schlott awesome but so is his staff!!! I would absolutely recommend him !!!!


Treo Salon
3 years ago
I can't say enough about Doctor Hammon! My 12 year old had to have an extra tooth under the gum removed. He was absolutely amazing! He's a younger guy and very cool (as my son said). Clicked very well with my son, Abe. I received a phone call from him personally after hours just to check on him and see how he was doing. He also made sure to contact our orthodontist before hand to make sure everyone was on the same page with what needed done. The nursing staff was also wonderful and very sweet. Highly recommended!


BRENDA WETZEL
3 years ago
Nothing but praise for Dr Heidenreich and his staff. My son needed 4 wisdom teeth and a molar removed. The roots on some were near or at the nerves. This in itself was tricky. Dr Heidenreich explained all of this completely to us with the best options. It went so smoothly No problems and I was amazed at the little amount of pain my son had afterwards. Along with the professional aspects the girls and Dr were amazing with my son. He has a disability that makes it very difficult to interact. They were patient kind and actually brought something out in him. It made him realize there are good people out there. Thank you so much for the best dental experience and I know my daughter will be here in the summer for her wisdom teeth removal! If you want knowledgeable, caring oral surgery please check this place. I'll go nowhere else.


Frank Waeonam
3 years ago
Very nervous going in, but Dr. heidenreich and he's staff made me feel very comfortable.


Anne Lorraine
3 years ago
Had my wisdom teeth removed here. The doctor and nurses were very nice and comforting and did a great job.


Brenda Grigg
3 years ago
Our daughter had her wisdom teeth removed. This procedure was an exemplary experience. Dr. Heidenreich and his staff did phenomenal job. He added a personal touch and followed up with a phone call to check on her. The office staff went above and beyond to get us scheduled. The procedure went well and she healed remarkably.


Tiffany Altgilbers
3 years ago
Was nervous about having my wisdom teeth out. Staff made me feel welcome. The doctor explained everything well.


Tiffany Altgilbers
4 years ago
Was nervous about having my wisdom teeth out. Staff made me feel welcome. The doctor explained everything well.


Anne Lorraine
4 years ago
Had my wisdom teeth removed here. The doctor and nurses were very nice and comforting and did a great job.


Brenda Grigg
4 years ago
Our daughter had her wisdom teeth removed. This procedure was an exemplary experience. Dr. Heidenreich and his staff did phenomenal job. He added a personal touch and followed up with a phone call to check on her. The office staff went above and beyond to get us scheduled. The procedure went well and she healed remarkably.


Load more
Find the best dentist in: Illinois / Madison County / Edwardsville / 62025