Wellness Pointe happily accepts Medicaid, CHIP, and Medicare (including Health Spring). We also accept most health, dental, and vision insurance including Aetna, Blue Cross/Blue Shield, TRICARE, and United Healthcare, to name a few.
Wellness Pointe is under the direct authority of a consumer-majority Board of Directors that consists of members of various ethnic backgrounds and professions. All contracted services are under the governance, administration, clinical management, and quality assurance of the Board.
The Wellness Pointe executive team is dedicated to maintaining the highest level of performance by pursuing an internal mission to serve and support all operations of the clinic. The organization has worked to develop a comprehensive system of care that includes maternal health, family planning, gynecology, pediatrics, general medicine, mental health, and dental services. Additionally, we offer prevention and intervention education and counseling, and WIC programs.
If you believe that Wellness Pointe has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Tamiko Richardson-Civil Rights Coordinator 1107 E. Marshall Ave. Longview, TX 75601 Phone: 903-212-4771 Email: tamiko.richardson@wellnesspointe.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tamiko Richardson-Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201