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Amanda Buchanan
a year ago
All they care about is money . Once I told them my afterplan wasn't with them , everything turned left . Also , they had my mom on hold and never got the manager but they was all sitting around doing nothing . I got pictures Then , they had the girls talk to me , then men are horrible and very unprofessional . Rude and I would never give them a dollar . They was not so nice at all ! Rate 0 . The lady at the front just talks about how people make appointments and don't answer the phone when they call , yet half these comments are them not answering the phone calls !!! the audacity!

AK Tepper
a year ago
My ordeal started in March 2022 with this office but its to long to go into so I will just give the facts for what just happened a week ago. The Oral Surgeon, Dr. Carlos is wonderful but whoever is scheduling the appointments needs to go back to school to learn time frames. Patients should be given enough time so that the next patient is not stuck waiting over an hour to be seen especially just for a consult. I have to come in on October for a procedure, wondering whether I should bring a pillow and blanket.

maya williams
2 years ago
I scheduled an appointment with the receptionist and I get a call the week of the appointment saying how they're not open on that day. Why would she schedule me on a day they're not open? Mind you they're had to push my appointment back a month prior this appointment. So now I have to wait ANOTHER month (2 months at this point) to be seen for a consultation. Horrible customer service, I'm being punished for the wrong doing of what their staff member did to me.

Rebecca F
2 years ago
I've been trying to get in contact with the oral surgeons office for a month and a half now to set up a day to get my wisdom teeth removed . I already had the consultation and they told me my insurance approved it . I told them I would call a few days later to schedule the day since I didn't know my work schedule the day of my consultation. I've called the number 5 times now since October . The customer service line tells me they attempted to call the office and sent multiple emails and have not received anything back from them.

Robert Stephen Meske
2 years ago
Waiting on surgeon now. For consultation for tooth removal.

ash
2 years ago
do NOT go here. i went there maybe two months ago for an emergency visit about pain in my wisdom tooth. they did nothing. i went back two weeks later to get a cavity filled. he put numbing cream on my gums and put the needle elsewhere. he gave me no after instructions. i went home and my filling my falling out. my mouth was numb all day. my mouth kept repeatedly going numb on and off every day for two weeks. i couldn't chew on that side without being in so much pain. (to this day!) we went back to get it checked and they blamed me for it. they said i was "grinding my teeth" when i've never done that. they told me to stop chewing on that side and told me to brush more and put mouth wash on it. i can't even brush my teeth without it hurting or drink anything. if i could give you stars in the negative i would.

Sheena k
2 years ago
DONT GO HERE! OFFICE STAFF IS INCOMPETENT AND RUDE. COMPLETELY UNPROFESSIONAL AND DOES NOT CARE ABOUT THE PATIENT! CALL CENTER DOES SCHEDULING AND YOU WILL WAIT MONTHS FOR YOUR APPOINTMENT AND THEY WILL TURN YOU AWAY BECAUSE THE CALL CENTER SCHEDULED THE APPOINTMENT WRONG. THEY ARE ONLY OPEN FRIDAYS AND YOU CANT CALL ANY OTHER DAY AND SPEAK TO SOMEONE AT THE OFFICE . TERRIBLE OFFICE AND EXTREMELY INCOMPETENT.

Bianca Pattershall
2 years ago
I was wondering if I could make my appointment through here since I haven't gotten a call back after calling for three weeks or should I find a new dentist? Never had this problem before here but if I could make an appointment through this i gladly will

Dibs Official
2 years ago
I had a horrible experience with this practice, I went with them because they were close and took my insurance however, my problem is they originally asked me if I'd like to save my tooth that had been badly broken and causing me some serious pain as time went on. I said "yes I'd like a root canal if at all possible" they assured me it was possible I just had to wait for confirmation from my insurance, a couple weeks go by and my insurance mailed me saying they had not received the required information from A-1 Dental, I called them and left a message informing them they had forgotten information and to please send it out so I can save my tooth, all while experiencing some of the worst pain I've ever had to endure I tried to be patient, long story short they failed me and I needed to get an emergency tooth extraction because I couldn't deal with the pain any longer reaching my breaking point, I'm now $800 down the hole and had to lose my tooth because of their unprofessional practice to later need to replace the space left by my molar. Thanks for nothing. I do not advise anyone use them.

Eugene Dascoli
2 years ago
Amazing staff. Amazing work.

Linda Cox
2 years ago
Had a wonderful experience with this office. Professional and kind

LC Lash & Brow Bar
2 years ago
Amazing staff!!!!

jeta ballaj
2 years ago
Great staff and amazing work from all the Doctors at this place .

Israel Rodriguez
2 years ago
Great experience great office

marlee reid
2 years ago
they are the best and i love it here

Deborah Neves
2 years ago
Very nice, kind and professional!

Robert Mckeown
2 years ago
Had an appointment for 4:30PM and waited an hour and 30 minutes for them to take me in, then forced me to give them 5 star review by grabbing my phone, the dentist just wanted money from mu review and while asking me to give the review she was whispering, very unprofessional.

Ishan Sorathia
2 years ago
I went to this office and they are so good with me.. And doctor did good job..

alex czemerynski
2 years ago
Wonderful staff and office. Location is perfect...

Jonathan Barrera
2 years ago
Great staff !!! And manager is great help when ever you need it!! Great place to come for your dental care. DO RECOMMEND!