Every time I visit the office for my dental work. I leave feeling valued as a patient. The entire staff are excellent at what they do. They help me to relax, because I am mess with nerves when I sit in the chair. AWESOME! So, if you are looking for a staff that knows how
The entire team at doctor DeShetlers as well as doctor DeShetler himself is remarkable, very professional and well-informed and has made me feel very comfortable and as if I was part of the family, I wouldnt go anyplace else. There are just not enough kind words in our dictionary to express my devotion to doctor
His office staff is always friendly and courteous. Like Dr. DeShetler himself, they take pride in their work and make your dental health their #1 priority. I give Dr. DeShetler and his office staff my highest recommendation.
I found my dental experience as pleasant as can be expected with having the amount of work I had done. Dr DeShetler is very up to the latest in knowledge and equipment. His staff are a cheerful, friendly group, who enjoy their jobs. This makes the experience a good one.
Dr. DeShetler does a really good job. My visits have been easy, comfortable, and informative. He doesnt recommend any unnecessary work which Ive experienced with other dentists. Ive had 2 fillings and I was surprised how painless the procedure was.
Extremely friendly staff, most helpful. Very professional and thorough, explains options in laymans terms. Non pressure caring environment. Hadnt been to a Dentist in 5 years, but will definitely be back every 6 months just because I feel a general concern for the health of my mouth and my overall well being.
Dr. Benjamin W. DeShetler has been providing exceptional dental care since 1999. Dr. DeShetler attended Emory University for his undergraduate studies and earned his Doctor of Dental Surgery degree from The Ohio State College of Dentistry. He also completed a General Practice Residency at Michael Reese Hospital.
To stay at the forefront of the latest advancements in dentistry, Dr. DeShetler regularly participates in continuing education and maintains memberships with the American Dental Association, Academy of General Dentistry, Georgia Dental Association and the Northwestern Dental District. In giving back to the community, he volunteers at the Good Samaritan Health Clinic, Camp Sunshine and the East Cobb Lions Club.
Dr. DeShetler has been practicing since 2001 in Marietta, where he lives with his wife and two children. He enjoys traveling, exercising, and creating beautiful smiles through the latest technology in 3D imaging, implantology and cosmetic orthodontics.
Dentistry is micro-surgery. Using a microscope that is similar to the one an ophthalmologist uses enables us to create dental restorations with incredibly precise fit and finish. You just cant fulfill that level of care with the naked eye.
Many dentists use air-driven hand-pieces (the dental term for drills). While acceptable for many procedures, these whiney sounding air-powered hand pieces all have a degree of non-concentricity; they do not rotate perfectly smoothly.
For the most precise aspects of restorative procedures, we use electric hand-pieces. This results in extraordinarily precise interfaces between your tooth and your new restoration (crown, veneer, or filling). This will bring more comfort to you as well. With a more precise tool, there is less vibration and less noise.
Dr. DeShetler chooses carefully which and when radiographs are taken. There are many guidelines that we follow. Radiographs allow us to see everything we cannot see with our own eyes. Radiographs enable us to detect cavities in between your teeth, determine bone level, and analyze the health of your bone. We can also examine the roots and nerves of teeth, diagnose lesions such as cysts or tumors, as well as assess damage when trauma occurs.
Dental radiographs are invaluable aids in diagnosing, treating, and maintaining dental health. Exposure time for dental radiographs is extremely minimal. Dr. DeShetler utilizes Digital Imaging Technologies within the office. With digital imaging, exposure time is about 50 percent less when compared to traditional radiographs. Digital imaging can also help us retrieve valuable diagnostic information. We may be able to see cavities better.
Laser dentistry is one of dentistrys latest advances. The laser delivers energy in the form of light. Depending on the intended result, this energy travels at different wavelengths and is absorbed by a target. In dentistry, these targets can be enamel, decay, gum tissue, or whitening enhancers. Each one absorbs a different wavelength of light while reflecting others. Laser dentistry can be used for both tooth and soft tissue-related procedures. Oftentimes no local anesthesia is required. Unlike with the dental drill, with laser dentistry there is no heat or vibration, making the procedure quite comfortable for most patients. For soft tissue (surgical) procedures it eliminates the need for suturing and healing is much faster.
Lasers can be used to diagnose cavities. They can find hidden decay in teeth in early stages, and in some cases, the decay can be reversed through hygiene and fluoride treatment and may never need filling.
Many patients, especially younger patients, are very familiar with the latest technology and are comfortable with the high-tech practice. Computers and TV screens are their primary method of information processing.
Dr. DeShetler utilizes intraoral camera technology that helps enhance your understanding of your diagnosis. An intraoral camera is a very small camera in some cases, just a few millimeters long. An intraoral camera allows our practice to view clear, precise images of your mouth, teeth and gums, in order for us to accurately make a diagnosis. With clear, defined, enlarged images, you see details that may be missed by standard mirror examinations. This can mean faster diagnosis with less chair-time for you!
Intraoral cameras also enable our practice to save your images in our office computer to provide a permanent record of treatments. These images can be printed for you, other specialists, and your lab or insurance companies.
Reviews
Rating 4.8 out of 5 based on 201 reviews
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newest oldest highest lowestJohn Chan
2 years ago
Dr. Deshetler is amazing! Everyone at the practice is really nice and accommodating. Dr. Deshetler uses all the latest technology that makes each visit a pleasure (and most importantly, painless)! Strongly recommend!!
Jeff Taylor
2 years ago
I must preface this review with the fact that my family has been going to see Dr. Deshetler (and Dr. Foxhall for years). All the work done by the dentists and technicians at this office is great - even my kids have done well here. The problem is with the front office staff, and specifically, the unapologetic attitude of Nicole. The front office will both quote you services, as well as process your claims without telling you that your insurance provider is out of network. Then when asked why those services bill is $200 more at time of payment, responses are "we're not really sure" "that's just how your insurance processes it" "a portion goes to your deductible." Prior to this calendar year, having Metlife dental insurance for years, they accepted and processed claims without a hitch. There was always a deductible, and we pay via HSA (look into HSAs if you are not familiar with them). My company recently (Jan 2022) changed over to Aetna. We provided the updated insurance info to Nicole and her team, and no mention of out of network was made. Unfortunately, we continued to visit this office for several months (4 people in our family), and we started to notice significant pricing increases. Numerous times our Aetna insurance was processed, and cards given to the office staff. Personal responsibility was missed on my part - I should have not taken their acceptance of the new insurance information at face value. I called and confirmed with Nicole that nowhere on an invoice or estimate does it state that the provider is out of network, and their office culture is NOT to advise patients that they are now out of network. This has cost our family an additional $700 in dental expenses. I suggested that in the future when they see patients, they should give a heads up prior to services about insurance networks, especially given the fact that people could have been going there for years, but given her tone and demeanor - it is unlikely they are open to suggestions at all. Needless to say, my family will never be going back to this office, nor their satellite office. They have lost generations of customers for life.
Yanhua Zhai
2 years ago
We had a terrible experience with this dentist office. The front desk is not professional and the office manager is terrible. My husband hasn't been to the dentist for more than one year because of the COVID. He had an appointment last Wednesday. When he arrived the office, on one was at the front desk. So he didn't give his insurance information to them since he is not a new patient and we never change our insurance plans. Then they did the intraoral Full Mouth images for my husband which is not covered by the insurance. We have to pay more than 100$ for this X-Ray. But they can actually just do the bitewings X-ray for him. They blame on my husband for this and said he didn't provide his insurance. But they never asked about the insurance and my husband assumed they have our insurance since he is not a new patient. Anyway, the management in this dentist office is terrible. They don't care about anything about patient. They just want your money. Avoid this dentist office. I just saw the response from the owner. They still keep saying unreasonable excuses.The big problem is they never asked my husband for insurance information. The professional way is to ask the patient about their insurance and figure out what service the insurance can be covered before you do anything. Anyway, terrible attitude!
Jessica Hegendorf
2 years ago
Don't go there. The dentist office is not accommodating at all. I had a cleaning scheduled and was canceling it the day before because I started to throw up. Instead of the office being accommodating and understanding, they charged me a cancellation fee! So I guess they rather have me come in sick and get my teeth cleaned throwing up during that and putting other people at risk of getting sick as well.
pamela rief
2 years ago
My 84 year old mom has gone to Dr. DeShetler for about 15 years and finds him to be kind, knowledgeable, and caring. The office is run efficiently and the dentist has excellent skills.
Morgan Gomes
2 years ago
This is a great office, I have been going here since I was younger. I have love the office and the staff! Dr. DeShetler has done amazing work in here!
James Niarchos
2 years ago
Dr. DeShetler is caring, professional and always makes you feel like you are his only patient. His staff is extremely competent and friendly. The whole atmosphere is warm and inviting. You feel confident your dental care is in excellent hands.
Penny Chumley
2 years ago
I do not trust the 5 star reviews here. I was looking for a new dentist and saw his reviews and went to him. He told me I needed a root canal. My tooth didn't hurt. But I had my xrays and information sent to him. After he did it, I went back to his hygienist. She told me she had no xrays or information on me. I was shocked. And I asked him why he no longer had my xrays or information. And his response was to tell me to leave and find someone else to do my dental work. It's taken me a long time to respond to this uncaring, and unprofessional attitude. I had no idea there were dentists like him in Marietta, GA. And that I shouldn't trust 5 star reviews anymore. Why does he treat a patient in such an uncaring, and unprofessional manner? I saw someone else on another website that had the same issues with Dr. DeShetler. s
Lorie Keegan
3 years ago
Dr. De Shetler and his staff are very professional, friendly and care about your needs. I have sensitive teeth and during cleanings, they always take that into consideration - so appreciated! I will recommend their office to friends and neighbors.
Clara Rogers
3 years ago
I highly recommend Dr. DeShetler for your dental needs. When my husband and I moved here from Arizona in 2012, my next door neighbor recommended him. We were both completely satisfied and pleased by him and his staff. They have always been friendly, courteous and professional. My husband had Alzheimer's and even as his condition progressed, they were very patient and understanding of his needs.
Marjorie Lyons
3 years ago
Dr DeShetler is kind, thorough, fair and trustworthy. I have gone to him since he started in this practice. I would never see anyone else. He truly cares about his patients. I cannot say enough nice things about him. I have referred many people to him. They fel the same way.
Jessica Hegendorf
3 years ago
Don't go there. The dentist office is not accommodating at all. I had a cleaning scheduled and was canceling it the day before because I started to throw up. Instead of the office being accommodating and understanding, they charged me a cancellation fee! So I guess they rather have me come in sick and get my teeth cleaned throwing up during that and putting other people at risk of getting sick as well.
Hermann Baxter
3 years ago
I've been a client of Dr. DeShetler for years and have always been very pleased with the provided services cutting edge technology.
James Niarchos
3 years ago
Dr. DeShetler is caring, professional and always makes you feel like you are his only patient. His staff is extremely competent and friendly. The whole atmosphere is warm and inviting. You feel confident your dental care is in excellent hands.
William West
3 years ago
Dr. DeShetler is a very caring, conscientious professional. I have used him for many years for all of my dental needs. His staff are extremely friendly, charges are very reasonable and this is a great practice for folks who have anxiety about going to the dentist, as they are very gentle and concerned about eliminating any pain or discomfort even in complex procedures. I could not recommend a dental practice more highly.
Leigh Leidner
3 years ago
Dr. DeShetler and his staff are amazing. Everyone is so nice and helpful. My visits have been painless. I highly recommend Dr. DeShetler!!!!
Alyssa Tan
3 years ago
I've been seeing Dr. DeShelter for years and every one of their staff members are always friendly and professional. It should also be noted that they're taking COVID-19 precautions seriously so I definitely felt safe there. They take a temperature check and the dental hygienists and doctors always have PPE on. I would definitely recommend at least giving the practice a try!
Taylor McGhee
3 years ago
De. Deshetler and his staff are fantastic! They were very attentive and helpful!
Emily Miyahara
3 years ago
Everyone at this practice is extremely professional, thorough, and I feel extremely comfortable going to this practice for all of my dental needs. I have had numerous treatments here, and the practitioners have always thoroughly explained all procedures and shown me visual evidence of what needs to be done. This is an excellent practice charging fair prices, and I certainly recommend to anyone looking for a trustworthy and reliable dentist.
Darren Bray
3 years ago
My family and I have been going to Dr. Deshetler for over 2 years and my opinion of his practice has only gotten better. They take great personal care of my family and I. They explain to you what they are doing before and during the service. My family feels very comfortable going to them. The facilities are always very clean. They use the newest technology and let you see what they are looking at keeping you informed all of the time. I do recommend them.
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