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J T
2 years ago
I left a review last year about my husbands experience with Dr. Williams, but unfortunately he has to receive replacement veneers (at no fault of his own), as one fell off again. We visited a reputable and professional dentist who will be replacing his veneers. They confirmed Dr. Williams work was poor and now we have to pay hundreds and possibly a couple thousand out of pocket again.

Dennis Wolley Jr
2 years ago
Great practice and they always make you feel like family! Customer service is also excellent as well.

Shamelle Lyles
2 years ago
Staff was professional and personable. Office was clean and enforced new COVID-19 precautions and safety measures.

Kathy Anderson
2 years ago
Very good dental practice. Great dentist and staff. Office very clean.

James Frazier
2 years ago
Absolutely the best dentist in Maryland. We moved out of area but I'll drive the extra distance for Beautiful Smiles.

Patricia Osborne
2 years ago
Friendly and helpful staff, quick and efficient service, and Dr. Tongela is the best! You can tell that she puts attention and care into the work that she does.

Bryan Buckner
2 years ago
Appointment went well.

Chris Thomas
2 years ago
I had a great experience, Dr. Williams was very knowledgeable and answered all of my questions. I appreciated the fact that I didn't feel rushed through my appointment.

Karenis Foster
2 years ago
I've been going to Beautiful Smiles for over 15 years Dr. Williams is truly amazing and she knows teeth!

J T
2 years ago
There is nothing Beautiful about our experience with Dr. Williams. While she has a nice bedside manner, she is a POOR businesswoman. Such a shame to have a desire to support a Black owned business and be consistently disappointed. My husband visited her office for veneers. While waiting for the permanent veneers to arrive she installed temporaries. Two weeks later, the temporary veneers started to chip off leaving his shaved down teeth exposed. We called and the receptionist (Alexis, who has a nice nasty demeanor), showed no ounce of concern; told him he would have to wait TWO additional weeks for the next available appointment. The teeth were falling apart, meaning this is an EMERGENCY, and the temporaries were not meant to last longer than a few weeks. After much persistence we got an earlier appointment. As she was examining his teeth, she was shocked that the temporaries were chipped... like we said they were. That means her receptionist did not emphasize the urgency of the situation putting a patient's oral health at risk. During the appointment, she dropped his veneers on the floor TWICE and did not clean them off before proceeding to place them in his mouth. Not only that, she answered her cell phone multiple times and did not sanitize her hands or change her gloves and continued to touch dental instruments with her bare hands. Unacceptable. Lastly, we clearly weren't the only ones who had a bad experience. During the appointment, there were a couple upset patients who were waiting for over an hour and had to reschedule due to her poor time management. We wish we could give Dr. Williams a second chance, but it's clear she doesn't deserve one. Update (June 14, 2021): One of my husband's veneers came off while eating SOFT FOOD; less than a week after having them installed. Let that be a testament to Dr. William's quality of work. We will be seeking another dentist to fix the problem she caused.

Lillian Hardaway
2 years ago
I was very impressed that my appointment started on time and very happy with the work that I had done With Dr. T. Williams, Dr. T. Williams and her staff were very professional. I would hardly recommend them.

John Headen
2 years ago
Had a very pleasant experience.

Carolyn Washington
2 years ago
Yes, I am giving a dentist a five rating! Every person inside of that office was thoughtful and kind as they waited on me. The Lady Dentist Mrs Williams came into the room; she was like a breath of fresh air. She was polite and caring. After the initial examination and consultation, she told how she help me to regain my smile. And I agreed. Thank you, to team Beautiful Smiles!! Will I had to return for my fitting of my dentures. Child, when they are finished, I am going to look good!! Yes, Lord! Once again thank you, Beautiful Smile. January 6, 2021. On Saturday, June 5th was going back for adjustments. Done. Dr Williams is a warm and experience dentist. To make sure your dentures do not hurt and that they fit well.

David Adams
2 years ago
Very kind and informative Dentist. Staff is friendly and professional never rude or impolite.

Nyla Thomas
2 years ago
Dr. Williams has been our dentist for over 10 years. She is gentle and does great work. I was in and out in no time.

Irregular wear
2 years ago
Great customer service and amazing job at clean my teeth and keeping them healthy

Grace Taylor
3 years ago
I had a visit to Dr. Williams's dental office yesterday 10/14/2020. I was seen right away after checked in for COVID screening. I had fluoride applied to my teeth and her assistant did a good job. The front desk person had a great personality.

Marge Tremblay
3 years ago
I was a little apprehensive about visiting a dentist in the current situation. However, I was very comfortable with the safety precautions taken by the Doctor and her staff. All in all, it was as pleasant as a visit to a dentist could be!

Turning Point
3 years ago
Friendly staff

Jonathan C Tomlinson
3 years ago
Very COVID conscious. Very friendly and professional environment. I am/will definitely recommend new climates that are looking for an idea place to attend.