Bay Clinic, Inc. is a Federally Qualified Health Center (FQHC) network of eight locations serving East Hawai'i families since 1983. We provide quality, affordable, and community directed health care to thousands of Big Island residents regardless of insurance status. We offer comprehensive primary medical, behavioral health, and dental care to our community.
Bay Clinic is the largest FQHC on Hawai'i Island and the second largest in the state. We are one of the leading employers in East Hawai'i and a major contributor to Hawai'i Island's economy. As a learning institution, we also support health workforce development on Hawai'i Island through our residency programs.
Bay Clinic is a community-directed healthcare organization that provides quality primary and preventive care services to the people of East Hawaii. Bay Clinic will ensure that patient-centered, culturally responsive, and affordable healthcare services are locally accessible in our communities.
Unfortunately, COVID is back, but we are in a much better position to respond. We have a good supply of PPE and our clinics are primed with fever kiosk, UVC lights to inactivate airborne COVID pathogens, and sanitization protocols to reduce the spread from high touch areas. In addition, we have a COVID Clinic that already provided over 7000 shots in arms, with much of the patients coming from rural areas and the schools. The work continues and Bay will be there with our health partners fighting the good fight.
I want to extend a big mahalo to our community board members who have been very active in guiding Bay Clinic to the next level of community engagement. For example, providing services far beyond East Hawaii by partnering with the West Hawaii Community Health Center to help vaccinate the westside. We also know that in order to ensure good patient care, our providers and support staff must also feel valued and nurtured. In this regard we have implemented a host of em- ployee friendly gestures like birthday gift cards, extra PTO, bonuses, clinic team stipends, and a company-wide salary increase just to name a few. We are striving to make Bay Clinic an employer of choice, and we are relentlessly pursuing the highest level of customer service while ensuring high quality patient care. Our Dental, Behavioral Health, and Outreach Services have arrived and our medical services are building a solid provider base to deliver the most efficient primary care on the island.
Bay had a recent Community Health Worker (CHW) kick-off event that included community partners like Kumukahi (aka HIHAF), Hui Malama, Papaola Lokahi, HOPE Services, and the Department of Health Child and Adolescent Mental Health Division. The goal of our CHW program is to serve those high needs or at- risk patients who lack a strong circle of support and as a result overutilize the emergency room, or end up sicker because of their unmet health needs. Bay has developed the reputation of serving in areas that other health entities dont have the resources to serve. Places like Keaukaha, Makuu Farmers Market, Milolii, Naalehu, and other rural areas in Puna, Keaau, and Mountain View.