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Angie Chew
2 years ago
I can not say enough about how surprised and happy I was during the entire first experience and visit went for my 10 yr old daughter who needed 4 deep baby molars removed that our family dentist wouldnt take on, and ahe needed an oral surgeon. The initial call made me nervous, being first, an automated voice prompt to make an appt, and then a place with several locations, and also a business I'd never had any experience with or knew anyone who had. I was able to talk to a receptionist who helped me with many questions and make an appt. Day of our appt, We got right in after 10 mins, the staff and the woman Dentist at the WDM/ Mills Civic Parkwy location were AMAZING!!! I not only was impressed with the down to earth helpful staff, but the woman Dr was so knowledgeable and very friendly, and also informed me my daughter actually didn't need an oral surgeon for that procedure afterall..she could perform it all with local sedation, and even do it that day if I wanted since we were quite a drive. I would honestly encourage anyone to definately go for treatment with Aspen Dental after my wonderful experience at that location!!! Thank you so much to the woman Dr and all the staff that worked and helped us on 8-10!!!

Julie Fetters
2 years ago
Excellent

Sierra Mae Steen
2 years ago
The nicest dentists ever!!!

Tonya Norman
2 years ago
My 18 year old daughter went there for an initial consultation for getting her wisdom teeth removed. I have dental insurance through my employer of 21 years. Aspen was not happy that I refused to give them either of our social security numbers. They told me they are required in order to find our dental insurance info, and I know for a fact that they are not needed for that. They told my daughter that they would submit her wisdom teeth info to our insurance and let us know. That was 3 weeks ago. I have called and left messages twice with no return call to set an appt to get her teeth pulled. We have a referral from our dentist.

patrick timmons
2 years ago
Fabulous experience. Recommend to everyone. Great place. Jesus Loves you all!

Rudy Trejo
2 years ago
An overall terrible first impression. Showed up at 3:50 for an 4:00pm scheduled New Patient Exam, X-Ray, Teeth Cleaning. I did all the paperwork ahead of time, checked in, took a seat and waited. A few more patients came in and keep the front desk busy... 4:15 comes. The front desk staff member then goes to another office... 4:30 comes and I get up and stand up at the front desk and wait till she sees me. I say, "I need to reschedule as I had a 4pm appointment and it's already 4:30." She says, "well, our national offices schedules and they schedule 3 to 4 of these appointments during the same time, but, I'd you wanted to reschedule, we have a 7:45am available tomorrow." I said "no thank you. You failed to tell me this ahead of time and we're disrespectful of my time and me. I'll take my business elsewhere." I am going to a local dentist (something I should have done before).

Wanda Hodina IA-DES MOINES
2 years ago
Since they got a new manager and dentist at the one on Mill Civic Parkway it is !00 % better. made my new uppers that the dentist before would take the time to listen and kept messing them up. Thanks Amy ( the new manager ) for taking the time .

Tempest W
2 years ago
I've recently been getting a lot of work done here. A crown, cleaning, and a couple cavities. I've always been terrified of the dentist but let me tell you I cannot stop telling people how amazing the entire staff is! The hygienist, manager, dental assistants, dentist, and the ladies in reception, everyone here is so sweet and funny They truly take the fear out of getting dental work done. Dr. Vedachhia is the best dentist I've ever been to and I highly recommend her.

Savanna Wheeler
2 years ago
Dr. Vedacchia is the best doctor I have ever seen and the only doctor I can trust. The entire staff at Aspen Dental made my experience stress free and I would highly recommend coming here for your future treatments.

Miranda Seeley-Westmark
2 years ago
Even though I wasn't expecting the news I was told, every single one of the staff helped me feel better. I had my concerns beforehand, but the hygienist and Doctor both walked me through the next steps, direct to the point, just how I prefer news.

Haylie Holdsworth
2 years ago
Liked my visit. They made me feel comfortable through the whole process. Didnt make me feel uncomfortable in the chair. Made sure I wasnt in pain. This was a new dentist I got work done by and she is super nice and enjoyed talking with her. The status of my teeth unfortunately werent in best shape since the last time I was there, over a year ago, but even so she didnt talk down on me about it and just talked about solutions and made sure I was okay with everything she suggested. She is good going over things and explaining why the work that she is suggesting needs done. I was sad to hear the old dentist had moved and was nervous about going to someone new, but she was lovely and will be going back to get all my teeth work done. I appreciate how understanding she was and explaining things. She was busy but was still able to get the work done in great time.

Be a Change for the world WinnieHiggins
2 years ago
I went in over 6 months ago to get an infected tooth pulled. Instead, they saw my insurance and tried to milk it if you ask me ..they never agreed to do an extraction of the infected tooth only. That's All I went in for. They wanted to "fix" all my teeth all together and they would start with the extraction of the infected tooth. They would not just quote me for the extraction I needed. This is still infected, and these are the last of the dentist's I trusted. Now I have to go to Iowa City to get the job done, with two insurances....which are acceptable to many. The worst part is they took precious time away from me. I am sicker now.

Jasmine Gorman
2 years ago
Booked an emergency appointment for a broken tooth and the staff was more than helpful. Dr.Vedachhia was amazing and was able to fit me in the same day. I will definitely be returning for all my future appointments

Elaine Olguin
2 years ago
The 5 star rating is based on my first and second visit to Aspen West Des Moines. They really care and take time to explain everything and let you ask questions with patience. I am on a on going journey with my mouth and have been for years with alot of costs. The Dr is new to location and so wonderful and knowledgeable. Chantelle Olguin

Exploring Mysteries Unsolved
2 years ago
The team at Aspen dental is amazing Lexi's great and so is doctor V accommodated only accommodated all my needs

Nick hammer
2 years ago
Great reception. Very fast nice office.

Aker Machar
2 years ago
Very friendly and helpful, got in and got took care of immediately

Taylor Beeler
2 years ago
Great atmosphere, everyone was so nice and personable! The doctor gave me plenty of time to address my concerns and explained everything to me very well. There was no high pressure feeling to do anything. Highly recommend.

Debra Hall
2 years ago
You have an amazing staff working at this location. From the initial welcome to the care given by each individual. I came in with a broken tooth and infection. I was completely at ease with my Hygienist (I am terrible with names I am so sorry) to Dr Engel who made the process painless. The instructions for after care were easy to understand and follow. Thank you for making a painful event pain free. I will recommend your Dental Clinic to anyone looking for a wonderful and caring group. Thank You again.

Michael Smith
2 years ago
Chris was a great help and I was in and out and know exactly what my next steps need to be.