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Janice Switcher
a year ago
I can't eat with these things and gag with them in my mouth, I wanted to be able to eat as well as have a better smile. So it was a very expensive mistake.

a52091ekt
a year ago
Extremely through in the exam. Everyone was very polite and professional at the same time. I would highly recommend this establishment.

Amy Bejarano
a year ago
I would not recommend going to this place at all first I was quoted a price then we discussed payment then I came up with a down payment they did my procedure on a Saturday put my dentures in on that Monday and I can't wear them they are making my gums bleed they charged me close 3000 not including dentures now the want see me until Nov 22

Teresa Browning
a year ago
First time there. Took 2 1/2 for exam. Added things to treatment not needed that they took out at payment when I asked about. People are very nice. Mixed feelings about it all people verses cost of add on's.

Paula Johnson
2 years ago
The staff is ALWAYS pleasant & makes you feel welcome. Not one complaint about the service.

Deb Hester
2 years ago
Being terrified before going in...it was not what I expected from a chain business!! The staff was great and Katie was a total angel Dr. Collins was great as well!! I highly recommend them Thank y'all for being awesome!!!

Benjamin Hunter
2 years ago
Typical Veterans Affairs referral sent me here since I have Delta Dental Insurance through them. A dentist that I will leave unnamed but who is fortunately leaving their practice at the end of the month left me in terrible pain. I sat in the chair for over fifty minutes waiting for the doc to come into the room to look at the work he had done a week prior. The doc proceeded to show before and after Xrays of the work done and was attempting to give me a good explanation for the pain. The doc just should have apologized for drilling too deep and close to the nerve but instead danced around the explanation. They sent me on my way with a referral to get a root canal done and the earliest I can be seen is in a week, nothing like loading you up with pain pills and scooting you out the door to get you feeling like you are not valued.The sad thing is they are going to expect me to pay out of my pocket to fix the problem they created which is just wrong in all accounts. Not only have I financed my work at ASPEN, I am locked in for additional work to be done after this fix is made.

Todd Rickman
2 years ago
I started this process in February, one of the biggest mistakes of my life. I left their office not owing a dime, I had insurance and borrowed the last $1800. Now for the past 3 months I've received a bill for over $4000. I've called several times, emailed, and spoke with them in person. I even have my original paperwork showing I owe them nothing. They keep blaming my Insurance company. If this goes to collections and ends up on my credit report I'm going to take them to court. I've already spoken to my attorney. Get your dentures somewhere else, they are not worth the hassle or the BS.

Dillon Davis
2 years ago
Don't come here. I have been in horrible pain and they don't care. They won't do anything about it. The didn't give enough pain pills to stop the pain until the infection was gone and won't pull the tooth. They expect a person to live with terrible pain. Find another dentist.

Joe Reagan
2 years ago
Well after the long wait everybody did a pretty good job of what they was doing

Liz
2 years ago
I had an appointment to have the prep work for a crown. The dentist filed off too much of my tooth and exposed the nerve. I have been having pain since Friday night. Called Monday they would not see me until Wednesday. I got there this morning and they were closed. I called and left a message, and they finally returned my call. I was told that the Dentist was out sick. They said they didn't know when he would be back in the office. I ask a logical question what I am suppose to do about the pain the answer I was given is i don't know what to tell you. This is not a way to run a business.

Great Observer
2 years ago
The staff are either very kind or rude and short with patients. This particular Medical Office caters to Ethnic patients before attending to any non ethnic patients. Even if they're a walk in and you had an appointment.

Ethan Potter
2 years ago
Decided to try them since they are in network for me. They used $1,300 of my insurance cleaning my mouth when I came for a tooth ache. Didn't even attempt to help me. She was upset when I was sitting down with the billing department in pain might I add trying to convince me to spend $15,000. This screams predatory from the beginning. Knowing that I could barely sit there because I'm in pain. I will not go back, nobody can afford this place even with insurance.

Kelsey Gillentine
2 years ago
I went to have a tooth that I chipped fixed and paid $124 for literally NOTHING. All they done was tell me I needed all this work done and that my chipped tooth was not a priority. Then proceeded to tell me I would have to pay $11,000 for a root canal and $1,700 for a deep cleaning. Needless to say I left bawling my eyes out and furious. WILL NOT EVER GO BACK TO THIS PLACE!!!!! It is a complete waste of time and money

Joseph Wilson
2 years ago
Came in wanting help with an abscess tooth pain, swelling in my face and under my eyes, and severe throbbing. Nobody was in the front office, and when I yelled for someone, one of the dentists I presume ended up coming out being rude to me saying "everyone is on lunch and I will be with you in a moment" flailing her finger up and down, to which she never came out to assist me. Still in pain I sit down on the small couch they have in the corner and held my face for what seemed like 20-30 min waiting. Very rude and unprofessional. Claims they allow walk ins, and allow assistance for that the same day. The lady that assisted me said they were booked all day. Why make me wait in pain when you were going to end up telling me you couldn't help me till the next day regardless? Waist of time. Now she has me still waiting to see if she can "move stuff around". To maybe fit me in. I just need medication to reduce the swelling or for actual help inside my mouth. Will never come back here. Not even under an emergency.

Sharon Albright
2 years ago
I can't even believe this place. I brought my mentally disabled brother here who I recently put into assisted living. After a long search for a place that took Medicaid I finally decided to come here due to the 20% discount for new customers knowing that I would probably have to pay out of pocket. They took my brother back there and after two hours, my brother motioned for me to come to the back. They proceeded to tell me of $12,000 of dental work that he needed. I asked what does he absolutely need to have done now. They told me and although it seemed expensive, I agreed to pay it with the understanding that it would be done in two more visits. My brother went for one visit. However, when the next visit came around he went to a completely different doctor who didn't do anything. In fact, they cancelled. After three attempts to call them, I finally got through, to find out that it was a temp doctor and they agreed to see him the next morning. I agreed but they still did not finish the work they agreed to do. Now, I don't know if they will ever finish the work that I paid for. In fact, they told my brother that the next step was a root canal. That is not what I agreed to. I don't why they can't just follow the plan we originally agreed to. If they had conducted themselves professionally, at some point in the future I may have come back to continue with more services; but now I don't trust them.

corey woolam
2 years ago
Been going here for 3 years nothing but down hill. Finding another dentist. They trap you with a credit plan an a long schedule of work. So once you realize they owe you the work and you are stuck. Will call you the day before an appointment to make sure you will be there even if the office closes. If you schedule an appointment 2 weeks out and schedule off work, they will call you last minute and tell you the dentist will be out of town. Excuses and terrible service is all they offer effectively. If that's what you are in the market for this is your spot.

Chase Davenport
2 years ago
Fast, professional, and transparent. They were very helpful and I definitely recommend them.

Marilyn Lehman
2 years ago
Very friendly and helpful staff.

Jason Campbell
2 years ago
Sent my daughter over here since it was in our dental network. She was having a toothache. Will not be back. Terrible service. Do not go here.