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Karen Saravia
a year ago
Staff was so friendly and helpful

Paula Lohman
a year ago
I was really amazed how everyone was and how nice and polite they were I always hated going to the dentist but not anymore I'm going to go back .and I'm going to tell all my family and friends if it wasn't for my daughter Megan Richardson told me to go here I wouldn't never get to experience great service

Katelyn Tarter
a year ago
Excellent service. Very kind staff. They genuinely cared about how I felt and my concerns.

Candy Clark
a year ago
Quick to get my son in for an aching tooth.My son said they were all very nice and very gentle.

Joy McAllister
a year ago
The friendliest dental clinic I have gone to in a long time. Dr. Painton is very kind and understanding. He has gone above and beyond to get me the dental work I needed in a timely fashion. So grateful to have found a great dental clinic.

Lawrence Audet
2 years ago
This Aspen dental location is an overall bad experience when it comes to anything related to scheduling, or pricing. The receptionists are rude, and nearly incapable of what some used to refer to as customer service. Poor tone, combative responses, and word games are brought to bear at the first hint of turbulence. Receptionists will attempt to gaslight you with unfounded accusations about your own discomfort when they really mean they're denying you service because you previously had medical issues that prevented you from completing a scheduled service, and communicable diseases abound. I made an appointment for cleaning and a separate appointment for a filling and crown. Due to discomfort from the needed work, I had to cancel the appointment for the cleaning until I could have the crown and filling done. I was informed that I could not have the crown and filling done without first receiving the cleaning, despite my clear objections and informing them that it was a physiological issue that was preventing me being able to do the cleaning first. Later, as my next appointment came, where I was made to schedule both the cleaning and crown/filling, back-to-back, I was having a terrible flare-up of my myalgic encephalomyelitis, during which time I was having difficulty breathing, and severe nerve pain that would have been compounded if I had tried to force myself to go through with the work. I informed them of my issue and made it clear that I needed to reschedule, but I was eager to have the work done ASAP. They decided to quietly reject me from the practice by simply never calling me to reschedule despite their statement that they would call to reschedule. When I called again to see if it was simply an oversight, they informed me that I "may be more comfortable with another provider at this time." Again, I never made such a claim myself. With further probing, I was told "we are declining to reschedule your appointment because you wasted the doctor's time" but they would not outright say, or positively affirm that they were refusing to provide me with service. They seem to think that using specific terminology changes what's occurring. All of this is bad enough, but when added to the fact that they don't automatically give you an itemized treatment plan (what is the cost of each service?), even so much as bring up the Aspen Dental savings plan, and can't identify other areas that require attention during your initial appointment, while dental assistants suggest that their implementation of continued mask use in the office is entirely for show by encouraging you to remove your mask unnecessarily, you know you're in for a bumpy ride. Lastly, staff will bristle at questions regarding why they don't do more to protect patients during an ongoing respiratory virus pandemic, such as the use of extraoral suction devices, partitions to protect vulnerable patients from the dental aerosols of others, rapid testing, sterilization of patients' mouths, merv13 air purifiers, or even something as basic as doors. If you want to overpay, while being treated poorly, have other serious dental issues overlooked, and catch COVID, then step right up. There's a sucker born every minute.

Kailey Fatheree
2 years ago
Staff was so nice and helpful!! I didn't know that I needed to schedule my cleaning in addition to establishing care, and they were able to get me in at the same time, no problem!

Betty Kaufman
2 years ago
Everyone was very nice and friendly. Very happy with my visit.

Penny A Thompson
2 years ago
Great staff & felt comfortable as a new patient

Mary Ward
2 years ago
They are very friendly and helpful. They are always ready to answer any questions you may have, even if it's not about you or what your personally having done.

Todd Layton
2 years ago
Always friendly even when the customer forgets what Procedure's they have had done. Highly recommend!!!

David Bender
2 years ago
A well deserved 5-stars. My teeth are in great condition considering/despite having not gone to a dentist in a decade. I was worried that I might be shamed for that. Everyone here treated me great though. Thank you Aspen. I'll be back.

Karen Helton
2 years ago
After explaining I only wanted what my insurance covered they proceeded to do a fluoride treatment that was not covered and I was charged $100.00. This is after I made an appointment for cleaning and exam. I took off work and drove 30 miles only to be told I would have to come back for a cleaning as it was late in the day and they were short staffed. So again I had to take off work & drive .

Lisa Whiteside
2 years ago
Everyone was very courteous. Service was great.

andrew deere
2 years ago
Very good dentist

Melissa Mccollam
2 years ago
The girls and the dentist were very caring and took the time to extract my moler and I appreciate them all

Naye E.B.
2 years ago
The staff are very nice and friendly

Robbie Heykoop
2 years ago
It was a great experience everything from checking in to checking out all of the staff was very friendly and helpful highly recommended

Dorothy Nash
2 years ago
My experience was great...timely and thorough. The hygienist was friendly and professional!

Carrie Richards
2 years ago
Great dentists friendly safe quality services. Recommended!!