Sort by

Rachel Patterson
a year ago
New patient appointment today, the staff was nice but I didn't expect the appointment to take 2hrs. I hope next appointment isn't as long.

Kylekid2000
2 years ago
Good personnel but they will over sell you on procedures and services you don't really need

Marisol G
2 years ago
If I could leave 0 stars I would. Confirmed that my insurance was accepted, arrived to my appointment it wasn't, did my pre registration form which I completed a week or more before the appointment and noted I was pregnant and my due date yet I was denied to be seen without doctors note confirming it was safe. Meanwhile all of this could have been avoided if they were competent. They called to confirm my appointment yet didn't think to ask the simplest questions? Blaming the call center is not a good enough. I'll never step a toe in this place.

Naamah Braman
2 years ago
Fabulous!! Thank you so much for taking tooth out and ending my horrible pain!

Martha Enzer
2 years ago
I had a pleasant experience and everyone was very professional and friendly I highly recommended it

Suzanne Schwarz
2 years ago
Staff was friendly knowledgeable. This was first appointment. Waited 30 minutes . Physical appearance of waiting room was good, however floors in clinical area are filthy! They need to hire a better cleaning crew.

Alyssa Gagnon
2 years ago
I was scared to get my wisdom teeth out until 32 yrs old when they started causing REAL problems. This team in Manchester, CT made the experience as painless as possible (physically, emotionally, and financially!) If I could remember names I would name a few... the technician who started me out that day was beyond wonderful and whoever put the IV in my arm did not leave even the smallest bruise or mark at all, and also was a real gem and walked my very giddy self out to the car after. Both kept me distracted with chatting enough to keep my nerves at bay. Endless thank yous to everyone at aspen dental for making my tooth pain and my fear of the extraction a thing of the past.

Cindi Holbrook
2 years ago
Although it was only my first visit, I was very impressed. The entire staff was extremely friendly and helpful. I was able to get an appointment within an hour of calling to schedule one. Dr Sharma was excellent. I have never felt so comfortable going to the dentist.

Jeanine Lockhart
2 years ago
My experience was very pleasant. I was greeted with great energy from start to finish. Any questions I had was answered with upmost care and respect. Finally found a dental office I like.

Linda Curtis
2 years ago
This was the worst experience I have ever had at any dentist. I went in for a toothache. They are not my regular dentist and they said they do emergencies. Upon arrival they proceeded to give me x-rays which I didn't need since I have a regular dentist, then they said the dental hygenist needed to do a cleaning and then they would discus a treatment plan. I did not need any of that. They then proceeded to tell me all that needed to be done but I was only there for one issue. Finally the hygenist listened when she saw I was in pain and got the dentist, Dr. Edward Mirzoian and then comes the worst part. He did not even say hi or introduce himself. He was cold as ice and proceeded to tell me all the things that I needed to be done which I didn't ask for. I felt like this was a scam to get more money out of me. Finally he says to fix the issue I came in for would be either antibiotics or a tooth extraction. Because I was in pain I opted for the extraction. He didn't speak except to say that if I feel pulling there is nothing he can do. Then comes the extraction, at one point when he was pulling hard I was stressed and started to cry. He did not stop to ask if I was ok nor did he seem to care and just continued nor did the dental hygenist. When he was done he simply walked out of the room leaving me quite shaken from this experience. I was humiliated and mortified because of how much I had cried. There was no bed side manner from this place at all. I suggest never EVER going to this place. It is a scam to charge you for things you don't need.

Shatia McCoy
2 years ago
It was the most horrific experience ever!!!!!They reel you in only to misinform you about everything it's all a marketing ploy.They'll give you a code with a coupon not telling you that's it's a cost almost 200 dollars for dental insurance only to find out it's not insurance after paying the fee. I also was told that an inquiry for a credit loan was a soft inquiry that is incorrect it was a hard inquiry.Lastly,They charged my card & I never received any work done.Exactly one week in advance.I decided to call management in NY and asked was this Normal protocol to charge a patient before the work is done and they stated yes it all depends on the office where you go.I will not recommend this particular office to anyone.

B M
2 years ago
I would never come here again and they deserve zero stars. Front desk women are extremely polite. Also the billing lady is very sweet but the Doctor is the devil himself he is very rude. I was here two weeks ago was told that I needed some work done and that I would be able to go back to work same day. Today after reading their list of "risk" I was concerned so I asked questions. Was told by TWO of his staff that it is best to stay put for 24/48 hrs which wouldn't have been a problem if I was told that two weeks ago (that way I could take time off work) after expressing my concerns he attempted to yell at me , he was very hostile with his tone of voice he stormed off like a toddler and said he was not going to reschedule me. They are extremely over-priced and knowing that I still was willing to go through with my procedure but I don't tolerate disrespect and I would highly recommend that no one trust this man with their mouths.

Gi Seah
2 years ago
Going here once was one time too many. Rude people, especially the student dentist. The place is also dirty. I went for a minor emergency and left with the same problem. Stay clear of this place. I wish there was a negative button

c tsitaridis
2 years ago
Tried to get people to finance with care credit. Had 2 teeth pulled. Stitches came out in a day. I would recommend going to a local dentist. Thank God I had a refill for an Antibiotic at the pharmacy(not from there). Wanted me to spend 8000$$. I would recommend you Steer Clear.

Nita Vaughn
2 years ago
Always great service very welcoming and great customer service

leslie krueger
2 years ago
Very nice staff. Helpful and right to the point, I like that. I will go back.

Paul Ha
2 years ago
Summary: scummy business practices, aged equipment, lax hygiene Appointment was scheduled for a specific time, but I had to wait 55 minutes in the waiting area to see a hygienist. Why schedule me for a specific time if Aspen Dental is not going to honor the scheduling? Another huge red flag - Aspen Dental overcharged (by almost double the amount) and did not mention anything to me for over 2 months. I only found out when I contacted my insurance agent, who was perplexed at why I was asked to pay so much by Aspen Dental. When I went to the front desk to ask about the overcharge, they said that they knew and that it will be used as "credit" for "future treatments" at Aspen Dental. Not even a half-hearted sorry was given. This is a morally questionable practice - how do they know if I will ever return here for another treatment (spoiler: I will never come back here)? The actual facility itself is also awful. See attached pictures. The equipment I saw were all very old and basic models. Dentists in developed countries typically have much newer and better equipment than at Aspen Dental here, as those Dentists hold themselves to higher standards. The equipment is stained with grime and dust, and crevices under the seats are filthy as well. See pictures. I would guess, based on my few visits here, that the photographed areas (and potentially more) are not regularly cleaned. If visible areas are so neglected from cleaning, I would have to question how clean the rest of the equipment would be. Aspen Dental exhibits questionable business practices, poor communication with patients, uses poor equipment, AND has poor hygienic standards. I cannot think of a single reason why they should have my business. I do not recommend Aspen Dental. Your teeth, wallet, and sanity deserve much better.

Ziggy Borowski
2 years ago
I kept coming back to Aspen Dental because they keep telling me they can't fix my dentures for a year and a half my upper and lower dentures were being fixed almost once a month they've been cracking not fitting right. The Dentures cracked three times in the same place the tooth chipped which they replace it fairly quick but they keep blaming on my bite being too hard. Never heard of that they talked me into getting clip on's dentures and ever since then my dentures rock back-and-forth when I spoke with the owner of Aspen he told me that supposed to be doing that yet when I had my dentures down without clip Ons they were fine never moved ones which I don't understand the clips supposed to be better yet made it worse. I wish I never spend the extra money and pain to go to and now when I want to get my money back because I am not happpy he said and I quote" you will never get your money back" So if you expect to get money back like the commercial say you probably won't.

kaushal patel
2 years ago
I wish there was a option to put a negative rating. This place is a rip off and not ethical at all. they charge you for something they did not even disclose it would be billable. I got my deep cleaning done at this place and once done , the hygienist gave me tooth brush, Tooth paste Gel, and mouth wash on my way out without mentioning that there would be a charge associated with it. I got invoice from them now charging me $ 40 each ($ 80 all together) for tooth paste Gel and mouth wash which i thought was given as complementary to everyone after deep cleaning is done. So unethical and mal practice they are performing. They are asking me to pay for it as i have used those products. Just avoid this place at all cost.

Y B
2 years ago
I visited this location few months ago. One of the most terrible places i have ever been to. It feels like a fish market inside. From the x-ray guy to the person who was checking my teeth, all were talking about previous patients and making fun of them. Talking about someones girl when trying to do dental work on you is the most shameful thing. Also after the free check up they make sure to schedule a follow up appointment. If you are not having electronic brush, they will sell you one(which they told is complementary). Be aware of these scam artists.