Sort by

Julie Hernandez
a year ago
Very nice and friendly staff !!! I am very happy with their service ! Very good public relations .

Jessica Jameson
a year ago
Amazing experience. Staff is so friendly from reception to cleaning. A+

Izzy Stern
a year ago
This place is an absolute scam. They don't disclose that they require two initial visits to just get a teeth cleaning (yes I specified on the phone what I was coming in for- and that I had limited time to do it). Such a waste of time 0/10

Kristina S
a year ago
Honestly I was skeptical. I thought Aspen was a "corporate dental office" and did not expect to be treated with care or find an easy solution to my current tooth issue. I chose to try anyway bc of the free exam and x-ray offer, and I'm glad I did. After calling at least 9 other local dentists due to an emergency dental concern, and being told there was no availability until MAY 2023 (7 months from now!!) Aspen was able to fit me in within two days. The entire process was streamlined--one perk of a corporation I guess--and every single staff member was super friendly. I work in healthcare and have insanely high standards for treating patients, and I was not disappointed. Although my appointment was free, it was thorough and respectful and I left with a good game plan. The x-ray tech did her best to be gentle and efficient, the dentist was knowledgeable and kind (unlike my last few dentists who were pretty insulting), and the periodontist was so sweet. My anxiety prior to the apptmt completely melted. I have since scheduled an exam for my partner. If I could adjust anything I would place a much stricter emphasis on patient privacy. The doors were left open during each procedure and I made eye contact with everyone passing by, even with instruments and fingers in my mouth. Very uncomfortable. Same with the checkout/financial part of the process. I overheard every patient's financial troubles and oral health issues, and everyone in the waiting room heard mine. The set-up requires all patients to sit down with a... office manager? Financial consultant? That's fine, but it shouldn't take place out in the open. When we're discussing personal info like that it's best practice to do it in a private room. Finally, yes, it can get expensive. I was quoted almost $7k for what I was told would be a simple procedure, and I already know most other local offices charge much less. I'm not sure what the payment plan options are like yet, but don't want to end up taking out a loan to make sure I keep all my teeth when I'm only 30. That being said, if they offer reasonable finance options and are consistently able to fit patients in without a months-long wait, it feels worth it. Overall, pleasantly surprised and very grateful to the Kingston staff.

Jordan Matthews
2 years ago
Cancelled my appointment and couldn't offer an appointment for a month out. Go elsewhere if you value your time.

Derek Donaldson
2 years ago
If you have dental insurance and you are looking for a dentist, this is not the place to go. This place will tell you that your insurance will cover a procedure, that you will not have any out-of pocket-expense, then when it's time for that procedure, will ask you for a $2,000 payment. Rather than figuring out how to minimize out-of-poket expense, this place finds every conceivable way to make money off of their patients. Even with premium insurance, you will pay so much out-of-pocket going here that you will feel like you don't even have insurance. Also, the staff are inconsiderate, uncaring, and condescending, and when they screw up, they will deny it.

John Vaughan
2 years ago
Great service

Charlie Tadduni
2 years ago
I've never been for a dental visit in my life, I'm 53 and go twice a year, where the dentist did not look in my mouth. Yup, just looked at the X-rays, they insisted I take in order to even have an exam, because mine where 3 years old, said they looked good. And left.

Josh Sinsapaugh
2 years ago
I've been waiting since April for a predetermination. The office has stopped responding. Completely unprofessional.

Sean Endaya
2 years ago
I had 3 teeth extracted, immediately afterwards I got very lightheaded and neared passing out. they took care of me and made sure I was alright before leaving.

Liz Hoffmann
2 years ago
Wonderful people who take an interest in you. I appreciate it. Thank you!

Luis Laboy
2 years ago
This place is joke. Don't know why I came . Had me running around. They never tell you to pay a copay until the last minute. Appointment take for ever.

Donna Gifun
2 years ago
Should have paid more attention to complaints about them cancelling/rescheduling. I have a broken tooth, they call when I'm already driving in, having gotten up for an 8:15 appt on my day off. I go in and the problem is the hygienist is out so they can't take X-rays. Okay, we can't do anything today, but can he look at the tooth? I'm willing to pay for an appointment. Nope. Well, no thanks on the reschedule. Won't waste my time getting jerked around by Aspen Dental again.

Lara Lisas-Tompkins
2 years ago
I had my first visit yesterday and everybody was very nice and accomodating. I'm glad I switched to them!

Sophia Sagan
2 years ago
Staff is friendly and knowledgeable

Lisa Cantrell
2 years ago
From our first contact on the phone with Kristine, through the visit with Dr. Kirk, and ending with the explanation of costs and what we need to do, including appointments, with Kira, this visit was excellent. Excellent. Everyone at Aspen Dental is friendly, competent, and made us feel secure that my mother's needs would be taken care of. My mother, at age 95 and I, age 70 have both seen many dentists in our lives and these guys are some of the best we've ever had.

Caroline Knop
2 years ago
Do not go here. They are fraudulently charging patients. Continuously overcharging patients!! They over charged my father in law who is retired and on a fixed income. They claim that you have to pay the difference of what your insurance will cover and their cost while you are in network. This is illegal!!! If they are in network they have an agreed upon price and can not charge you more! Please don't waste your time. Anywhere is better.

Leona Runyon
2 years ago
They got me in for an emergency tooth pulling the same day. Wonderful customer service!

Matt Garren
2 years ago
All of the staff are always friendly and polite! The dentists are attentive and gentle. Aspen dental is by far my best experience at a dentist office ever! Highly recommened!

AMADO MATA
2 years ago
All was fab, the staff, tge dentist. The whole experience was great. Will return when needed.