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Daniel Scheffey
a year ago
Went good treated with respect everything explained well made sure I understood and heard them which was good I am hearing impaired

Penny L
a year ago
Worst dentist office ever. Inconvenience by them closing the Cortland office. Made a cleaning appointment 2 months ago , got a text saying have to reschedule 4 days in advance Are you kidding me. Don't go to Aspen dental!!!

Marcy Thomas
2 years ago
My first time there was just xrays and a 2 minute meet and greet with a dentist. The appt lasted one and a half hours, sitting in s room alone for a long time esp. at the end waiting for the financial person to review the bill. Second time was for a cleaning. The hygentist said not one word the entire time, spent all the time on my bottom teeth and finally spoke when was leaving, asking "will you come back again?" Me = speechless.

william figuera
2 years ago
Very good Very nice people

Sarah green
2 years ago
If you have any fear of dentists or needles, or if you need to have procedures explained to you, save yourself a nightmare. I was attracted to Aspen by their open schedule and needed to establish dental care after moving to a different city. Interested in hearing more, read on. They took me in, stuck a big phallic probe in my mouth without explanation. Jammed x-ray slides into my mouth and gums, still no real explanations except "open your mouth." Then they took me to another room and starting probing my gums with a sharp metal poker. Then they talked about my x-ray behind my back and started counting out loud, and I thought they were counting cavities. By that point, I was breaking out into a cold sweat. They told me I needed a scaling, two fillings and crown or possible root canal (the dentist knocked on my tooth with a metal object without warning to see if it was painful). We could schedule the scaling that day, and they would do one half of my mouth at a time. I agreed to come back in an hour, as I wanted to get my mouth taken care of. They put cream on my gums to numb them before the numbing injections. Then a woman came in the room, didn't introduce herself, told me to open my mouth and proceeded to mercilessly inject the Novocain (or whatever) all around my left jaw. By the time she got to the roof of my mouth, it became more painful. When I cried out, she didn't even hesitate to keep going. When she finished with the injections, she walked out of the room without a word, leaving me in sobbing hysterics. I couldn't stop crying, and I later found out that there was epinephrine in the injections that was flooding my system. The dental hygienist gave me a tissue and then proceeded with the scaling, which I could still feel. Then they "gave" me a 500 dollar electric toothbrush and sent me on my way. Two days later, I could barely open my mouth wide enough to get a finger inside. It took a couple of weeks for my jaw to relax and go back to relatively normal. I made an appointment with another practice. They said I needed a replacement filling, maybe a crown if the filling didn't work. I asked about getting a scaling done on the right side of my mouth, but the dentist there told me a scaling was unnecessary. They did a routine cleaning and sent me home with special mouthwash and MI paste. My mouth is happy. So the moral of the story is: Get a second opinion.

Kaitlin Diggins
2 years ago
Worst place ever. Charge so much, made several unnecessary diagnoses on my treatment plan, convinced me to pay a huge part of a procedure I hadn't even gotten... I got a second opinion and it is literally less than half the price there than it was at Aspen, and I am talking thousands of dollars. People were nice and they had quick scheduling... but terrible in all other regards. Not worth it, ever.

Erica Lockwood
2 years ago
Everyone was VERY kind and throughout the whole process explained what they were doing. Made me feel cared for.

Tex Utter
2 years ago
Great service and great prices

Brian Hale
2 years ago
Very very happy if I could give more stars I would definitely best dentist office I ever been too they removed my tooth and they are very professional highly recommend them

Jon Herman
2 years ago
I called and asked if they took my insurance and they say yes. I get there and nothing is covered my my insurance it's all out of pocket. Good thing I'm not in severe pain or anything but still! Won't be going back!

Vicky Newbury
2 years ago
Gave me options which no one else did

David Brown
2 years ago
Efficient, detailed care. Everything was explained clearly and scheduled very convenient to my schedule.

David Hull
2 years ago
They do great professional work and there nice people

Linette Maye
2 years ago
I had an excellent experience! They were so professional and attentive. They were all just so nice to me! Explained everything so I could understand. I would definitely refer to all my family and friends!

Nancy Brown
2 years ago
Everyone was very polite and a visit to the dentist is not fun but I have more appointments to go to and I am actually looking forward to them

Joshua Mcclelland
2 years ago
I really appreciate how they know me by name, and they do there best to make everything in the visit go smoothly. Jason, Crystal, and Wiley, make it fun to come in for a visit. My dentist is very helpful, he is very efficient, but I hate to see how much he is over booked. Unsought of this, he does good work.

Richard Chesley
2 years ago
I appreciate the kindness extended to me during my first visit. You were thorough and explained your plan in language I could understand.

Savagestates
2 years ago
From making my appointment online and I received a phone call to better explain why I was being seen. The staff were amazing and I didn't feel uncomfortable at all. Atmosphere was exceptional as well. I highly recommend Aspen Dental in Ithaca.

J Flo
2 years ago
Gave me a free X-ray and consultation thanks. When I tried to a very painful tooth pulled instead of a very expensive root canal and they never called me back. Money hungry.

Alice Consolvo
2 years ago
Very kind and professional. Lots of help both with dental care and financial support.