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Stephen Kowalski
a year ago
UPDATE 10/27/22 I just had the greatest, most comfortable, professional experience. When I walked in I received a very warm welcome from Sabrina who checked me in. She instantly made the visit enjoyable. Then Jackie performed my x-rays. She kept a nice conversation going. She also helped during the exam. Then Sabrina came in to do the first part of my exam. She has a great way of keeping clients at ease. Then Dr. Pai came in to do the rest of the exam. She was client focused and very kind. Then I met with Michelle to discuss payment and scheduling. She was very professional and friendly. Then Sabrina came to get me for my cleaning. She was thorough, calming, and focused. The entire team made the "going to the dentist office" experience very low stress and very positive. They don't suggest unnecessary procedures. They are conservative and thorough in their approach to truly doing what is best for the client. I'm incredibly thankful for my experience. UPDATE: Recently, my fiance, had an appointment with her usual hygienist. A few days before her appointment, she found out that her usual hygienist was no longer with the company. Well, my fiance is always very nervous before a cleaning. This very much amplified her nervousness. She was very scared. But when we walked in, and we're greeted by Brandy, my fiance became much more calm. Brandy has a fantastic way with people, and she is excellent, especially with nervous patients. Then, my fiance was called back by the hygienist that she hadn't met yet. You could see the fear in her face. Not too long later, my fiance came out from her cleaning. She was smiling from ear-to-ear. She was so happy with how gentle, compassionate, and thorough the new hygienist was. That new hygienist is Mason. So thank you Brandy and Mason for making my fiance's experience so positive. You are both very appreciated. UPDATE: Kez, again, provided amazing professional service. In addition, she provided me with info for a local bus, since a health condition prevents me from driving. The office staff is always friendly and helpful! Fantastic, professional, and pleasant experience. If you dread getting your teeth cleaned, you can stop worrying. This place delivers pain free and effective treatment. I highly recommend the use of their services!!!

Brian Clark
a year ago
I scheduled an appointment. They cancelled it and didn't tell me. "Anyone can take a reservation. The key is to HOLD the reservation!"

Lucas Olson
a year ago
Experience was ok....really miss Dr. Lau and Serena from reception.

Hilda Varona
2 years ago
Staff were courteous and polite! Stephanie did a good job on my teeth. Her hands were so light to my mouth not hurting me.

Mary Webb
2 years ago
Erika Waibel had a wonderful experience at the dentist

Kaiden Bourne
2 years ago
Definitely one of the best dentist offices I have been too. Went in completely scared due to the fact of not caring about my teeth for so long and I went in with two loose teeth. I am now proud to say and live with the best smile I could've imagined thank you guys so much!!!

John Hart
2 years ago
Very friendly and helpful staff the doctor was great came and talked to me suggested what to do and we did it thanks again Aspen Dental

D Hulse
2 years ago
From Sumir Mathur DMD PLC , Richard, Stephanie, Monica, Moni and the very talented lab team!!! Arrowhead Aspen Dentals professionalism, kindness, care and quality dental work truly changed my dads life. You are your smile/ and your teeth a key to good health. Thank each of you for making my dad smile again! Truly greatful!

Sandy Salyer
2 years ago
I had broke my dentures, they got me in and repaired same day. I've been there before, I'm very pleased with facility, staff and dentist. I highly recommend Aspen Dental

Kathy McVickers
2 years ago
Great staff , made Me feel comfy and actually wanted to give me many different options . .. I recommend them to anyone needing dental care.

N ALMON
2 years ago
Had dental work performed the summer of '21. Told I needed a periodontal cleaning (first time ever, but since I had put dental care off due to the pandemic, I did it. Even though i use an electric toothbrush and floss regularly), a root canal on a tooth that had a previous root canal that appeared to have not been done properly, had a cavity and needed a cap on another tooth that had a cavity. Horrible experience with the cap as the dentist originally allowed an assistant to place the temporary into my mouth. SHE WAS TERRIBLE and i stopped her and left. When it was time for the permanent, again another assistant was going to do the work, but I refused and would only allow the dentist to do it. The root canal seemed to be fine with the exception that I requested a filling to match my tooth color instead of silver and they added silver anyway. Then the billing issues began. To sum it up, it wasn't until I contacted my insurance company and filed a complaint that I finally was able to resolve it. Now, less than a year later, I'm having issues with the tooth that received a replacement cap and the filling from the root canal tooth has broken! Over $4000 spent and 80% of the work done needs repair! A total rip off!! Yes they're all smiles and kind words but I feel they fall short of being good at they're jobs. As a result, I question if all they say you need is really necessary. Don't waste your time or money going to this location!

Esther Hennie
2 years ago
Was very pleased with the service I received here today. Very professional and helpful explained everything to me in detail..

Shelley Wykoff
2 years ago
STAY AWAY FROM THIS CHAIN. THEY ARE LIARS AND BILL FOR SERVICES NEVER DONE. MISREPRESENT SAY THERE IS AN ISSUE WITH YOUR TEETH WHEN ISNT.

Carl Anderson
2 years ago
Everyone there was kind and generous and gave me all the knowledge I need it they're all well spoken and helpful jest what I needed to start my day

Aaron Kimbrough
2 years ago
Great staff. They were able to get me in and get me a quick resolution to my issue.

Kelly Wilson
2 years ago
This was my first visit to Aspen Dental on Bell Rd. in Glendale. I was quite pleased and feel I have found my new dentist office. Everyone was professional, kind, and kept my anxiety in mind. There were no unnecessary charges or procedures. I highly recommend Aspen Dental.

Brown Butterfly
2 years ago
Professional, clean, and affordable!

Jessarra Harrington
2 years ago
Aspen Dental is by far the worst provider I have ever had to deal with. I received a deep cleaning from the Glendale location in early 2021 and have been dealing with billing issues ever since. I have tried calling numerous times, I get passed around from location to location all telling me they don't see my outstanding bill, yet I receive a collections notice in December. I am still trying to contact them to get this sorted out.

Shaun Trim
2 years ago
I could not be more pleased with the staff.

Annie Bohanon
2 years ago
Staff were very kind helpful no rushing with admission paper work very detailed in explaining about the treatment for my teeth . Cheerful polite gracious and I am one who is delighted to have found and came to Aspen Dental . If there where 10 Stars I would give to the staff . Thank you so much for the wonderful car I received Annie Bo