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Tammy Martineau
a year ago
The team there is so friendly and welcoming. They are very professional and treat you like one of their own. Sabrina and Owen have gone above and beyond to help me feel comfortable with my new smile. Dr. Son is courteous, gentle, always willing to make it "right" and funny. A great place that cares for the patient and wants things to be done the right way for the patient.

Gail Holsapfel
a year ago
I'm very happy with Aspen Dental. The staff are very friendly and helpful. They are very knowledgeable and efficient. I highly recommend them.

John Hamilton
a year ago
Very concerned about my teeth and explained the comple process of replacing my dentures

Jack Ferrari
a year ago
From beginning to the end, my appt. went fine. A special shout out goes to Maya, Briana, Albert, Dr. Rophie and the dental assistant.

tanya hulton
a year ago
Love this place. They always make you feel like your a personal friend.

Brian Rose Lim
a year ago
It's my first visit in this clinic and the service they provided are extremely good. They are exemptionaly professional and efficient in their services. They are pleasant and accommodating. I had a best experience with Ms Briana, Mr Albert and Dr Rochie.

Por la Puerta Estrecha
2 years ago
I had been hurting in my tooth for while , I haven't been able to make it because scheduling issues but I di call Tuesday they were so nice to acomodate me, Dr. Woo was really sincere and very professional. We are doing an implant . Pain is gone, on way to heal. Thanks so much Dr woo, aids and other staff. Gainesville newberry rd office

Brandy Nelson
2 years ago
The staff was very nice and helpful. They explain their suggested treatment plan thoroughly. Help you make the best decision for you and assist with payment options. I'm looking forward to going back and starting my treatment plan!

Bobby Cason
2 years ago
Great service at a timely manner

RONNIE&JANET WILLIAMS
2 years ago
My teeth are a mess and the doctors and staff at Aspen Dental made me feel comfortable and assured me they would get me smiling again!

dustwhipp
2 years ago
I get anxiety about going to the dentist, got 3 wisdom teeth pulled today.. Alicia was professional, very kind,, and kept me calm. Dr. Kang was quick and thorough. Also both were very thoughtful.

Curtis Weldon
2 years ago
Quick and efficient with very little pain on a complex procedure. Everything was double checked by caring people. I could tell I was their focus.

Steve Fox
2 years ago
This place has some very hateful nasty people . I would advise too stay away from this place !! In fact I would highly recommend for anybody that has made appointments at this place not too GO !! This place is a complete joke !! Why I say this ?? Bc of them stealing money from my account !!! My statement that I got from them says 1 amount ., Then too get something else in the mail telling me they STOLE !!!!??? EXTRA 54.00 $$ Look at the reviews of this place .. wouldn't that tell you something ??? 2.9 Stay away from This place !! Newberry road !!! Gainesville Florida !!!

Stacy Allgood
2 years ago
Professional, clean and courteous. They got me in and out, worked with me on payment options and they were very friendly.

Daisy Torres
2 years ago
(Translated by Google) I left the office super grateful to the people who treated me because the diagnosis of my condition was a very unfortunate one and they did not let me leave without a solution for the better. (Original) Sali de la oficina super agradecida de las personas que me atendieron pues el diagnostico de mi condicion era uno muy desafortunado y no me dejaron salir sin una solucion para bien.

Jonathan Roark
2 years ago
Are you looking for a place you can count on to get your teeth worked on. A co worker told me anout Aspen Dental and I had a tooth that was not giving me pain, but I knew it needed to be pulled out. So I made my oppontment and be for I knew it the tooth was giving me pain. I called them up and got me in the next day. WOW!!! I didn't have to wait for weeks with the pain. Got there about 8am and they got me right in and the Doctor was amazing. He was truly a good man and made my visit a great one. That is till I got the shots of novecain around my infected tooth. The doctor did everything he could to make sure I was ok and made me laugh. After that he started on my other tooth, pulled that right out and I didn't hurt at all. Aspen Dental is a one stop place for everything. No need to drive around from one place to another, they do it all. They took my work Dental insurance and worked with me on payment options that will not break the bank. The staff was amazing, my mother was with me and they were supper nice to here. They were understanding of her problem and helped her out as well. Aspen Dental will be the only place I go for now on!!!

John Beyer
2 years ago
The entire staff in the Gainesville office are totally and absolutely amazing thank you Aspen team

Tatiana Angrino
2 years ago
I'm not one to usually do reviews because it takes time, but if I can save someone the headache and the scamming I've dealt with from this company then here we go. If I could give Aspen negative stars then I would. I wish I had read the reviews about what a scam Aspen was, but I decided to give them a chance. Biggest mistake ever! On July 2021 I went in for a periodontal cleaning, they gave me a plan and told me how much my insurance would cover and the total I would have to pay. They said I had to get my left quadrant done first (done on 7/9/2021) and then wait a few weeks so my right quadrant could be done (done on 7/23/2021) so my insurance would accept the claim. I did as they told me and I payed what they originally told me was due, but 8 months later I got a $311 bill from Aspen because they incorrectly charged my insurance company for incorrect quadrants done the second time I went in and they told me they would fix the issue, but I should just make the payment and they would reimburse me later so that an insurance collector wouldn't get involved. Well I made the payment believing they would make the changes and to avoid my credit being ruined for this, but that was yet another dumb mistake. 4 months after I made the $311 I get a mail from my insurance and they actually made even more mistakes then they originally had and are making it seem like they did my left quadrant twice (instead of the one time that it was done on 7/9/2021) which my insurance denied and now Aspen is charging me an additional $99. It looks like Aspen is just trying to get my insurance and I to pay more by making a faulty claim... which is FRAUD and I should've reported them sooner but will be doing now. Please please please do not be as blind as I was to the scam that this company is.

Laura Morgan
2 years ago
I tried a new dentist due to my current dentist not being apart of the Solstice discount plan. When the recommended treatment plan was given, I did not want to get the higher periodontal cleaning but the regular teeth cleaning. I made my request known and was told my request was fraud. Fraud is when you do something deceitful. Requesting a lower cleaning plan which is covered in the solstice plan instead of a higher costing periodontal cleaning is within my rights as a paying customer into healthcare. I was told I will be denied treatment at that facility for the mere fact of requesting a regular teeth cleaning over what was the recommended treatment plan and stating the fact that my request is not fraudulent.

Max Klipphahn
2 years ago
Absolutely deplorable. I had my initial appointment in March 2022, where I payed for the X-Rays, as well as the initial 'get set up' appointment. Since then it has been an unmitigated disaster; couldn't get an appointment because my 'insurance was being processed' that lasted about a month. April and May were getting told by that I'd get a call back within the day to schedule, as they were too busy at that moment, after sitting on hold for over 30 minutes each time. Then today, I do my bi-weekly call to BEG for just a simple cleaning, and was told since I first went in they no longer accept my insurance. No remorse, no referral, literally told '...maybe a different dentist will take you.' I could afford to pay out of pocket, but that option was never even offered, and had to plead for my x-rays so I can run away from here as fast as possible; the only time I ever even heard slight compassion was on the corporate help number. This owner also owns the new location on Archer Rd, so I assume the service is the same so no, I wont be 'trying our new location, its even closer to you!' Hilarious, and downright pitiful to suggest I would ever put myself through this again. If you want even decently passible dental care, do not go to this owners locations, unless you like receiving all the fun of sitting on hold, being belittled, reduced to begging, and ultimately told to hit the bricks and go someplace else.