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Bob Darion
2 years ago
I called for an emergency visit to the Fremont, NE Aspen Dental, for what I feared was a cracked tooth. I was promised a visit, as well as relief by the next day. During the visit, the doctor confirmed the fracture, and added another previously unknown fracture to the list. They told me at the end of the visit that due to a necessary cleaning, they would not be able to crown the tooth for almost 14 days. Adding insult to injury, they sent me home with ibuprofen, which if that was all I needed, I already had at home. Now I'm alternating between Tylenol and ibuprofen, and oral analgesics, and ice, and heat, and all with limited results. No one wants to be left in pain. I called Aspen because I was desperate for help, and they were closer to me than my normal dentist. Rather than helping me, they took my money and sent me home to pace the floor and vomit from the pain. It is inhumane that someone in my condition, who verbally stated that OTC meds had been insufficient, should ever be sent home to suffer, or pay for an ER visit out of pocket. I have already paid for services not rendered - office policy - so I appear to be stuck with this outfit until they complete the work. This leaves me suffering at home, nearly unable to work, over the holiday weekend, as well as the next week. If I get through this, I will never visit another Aspen Dental. I'd rather drive an inconvenient hour to my former dentist, who, if afraid of prescribing opiates, would have at least provided a nerve block, tramadol, or other options. I understand the doctor's ability to prescribe pain meds has been severely limited by government intervention, but there are times and places where, if legal, they should still be utilized. If I could give zero, or negative stars, I would. Don't go anywhere near this place unless your need is routine. The ads and the emergency operators tell you whatever you want to hear. If you require anything more intricate, you'd better be stocked up on pain meds. Wish I had been...

Robert Parker
2 years ago
Everyone at your Fremont office was very kind and went out of their way to help me. I haven't been to a dentist for a long time because I have a phobia about it. Thank you very much

Tim Kock
2 years ago
They fixed the tooth problem.

Bill Hall
2 years ago
Very friendly and timely!!

Orasa Glenn
2 years ago
Wonderful service! We have a college student in the local area and finding a great new dentist doesn't always come easy but Aspen made the process easy and affordable... Thank you Aspen!

Lori Bales
2 years ago
I went to Omaha the first time I got dentures. Great experience. It was time for my bottom set, so I went to the Fremont office not a good decision. They never listened to me when I said the teeth aren't fitting right. Went in several times. They never fixed the problem. Then the denture broke. I got right in but the service was awful. I went in and they took my denture and said come back in 2 hours. Okay. I go back and the receptionist hands me my denture in a baggie and said thank you. Walked away. I would never recommend this kind of service to anyone I know. It is very sad. I paid alot of money on these teeth it doesn't seem to bother them how they treat their customers and making sure that they are satisfied. I won't let anyone I know go there.

Tamara Roberts
2 years ago
Dr Shayne was wonderful to work with & his assistant was very friendly!

Becky Marshall
2 years ago
I got right in at my appointment time. Staff was very nice, very knowledgeable. I felt my exam was very thorough. The facility was clean and all the staff were very kind and helpful. I loved the hygienist ( Liza) She did such a great job of cleaning my teeth and was easy to talk to and answer any questions . Dr . Fisher was also wonderful. Kind , thorough and understanding . I made an appointment to go back to get a filling replaced . The office manager (Shannon) was very nice, and very knowledgeable and helpful . She makes it easy to get the care you need . I used to go to the Fremont office when she was there, but now will make the drive to Omaha since she is there,

Joshua Johnson
2 years ago
These folks were incredible! I was in real bad shape, an awful lot of pain, and my other medical issues complicate everything. But these guys went out of their way to get me in and help me out. Cant say enough about them! The only place i will go for dentistry.

carson lipsys
2 years ago
Love the office. Great experience OakView location is great

Mark Struthers
2 years ago
The new dentist and staff at the Fremont NE location are excellent!

Michele Blackbird
2 years ago
I had a very unique emergency and they were able to get me in and all of the staff that I had the pleasure of interacting with were compassionate. They did what they could for me with no fuss. The dentist and his assistant even stayed late in order to ensure I got the needed treatment.

Heather Foster
2 years ago
Not caring people.needed work done and they wont take payments. As long as it not affecting them they dont care a big thumbs down.

glenda hughes
2 years ago
I had a great dentist. Everything went exactly as they said it would. Will recommend to others.

Shane Goodman
2 years ago
Was a great experience, was given a lot of care and was listened to for any care requests. Staff is kind and helpful in getting me the best care for my needs

Quinten Heineman
2 years ago
Very kind and seem to be very skilled. Looking forward to a new smile

Bob Pawling
2 years ago
Good

Rhonda Behrendt
2 years ago
I would rate this place a zero if I could. They are beyond friendly on your first visit but when I told them I didn't have $9000 for dental and just wanted the 2 bad teeth removed the pleasant service stopped and they even refused to follow up with me when I had post surgery problems. I had to end up going to the ER. LAST place I would recommend going!

Cheryl Fuhrmann
2 years ago
Very courteous staff...definitely made me feel welcome. They were very helpful when explaining everything I needed done. Will definitely be returning.

Don Heinke
2 years ago
So far i was impressed with the staff, we'll see what the end product is, praying that my dentures fit good. I've been dealing with this problem for way to long with another provider Don