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Marlene Robbins
a year ago
Do NOT come here for any type of implants or cleaning of implants.. they have no clue. Went in for a cleaning, they were 45 minutes behind, spent 5 minutes cleaning my upper implant and charged me out of pocket $143.00 I woke up the next day with a swollen gum. They wouldn't see me until the following Tuesday and tried to send me away without an antibiotic. They also referred me to a specialist to take care of their problem. Still haven't paid the bill.. BBB IS MY NEXT STEP. Will never go back to this dentist office.

Danielle Anderson
2 years ago
Extremely nice staff. I was nervous to go but ended up feeling great by the time I left.

Jose Manuel Soto
2 years ago
(Translated by Google) worth it Pay the price with such deep attention (Original) vale la pena Pagar el precio con tan londa atencion

Gonzalo Martinez
2 years ago
Excelente great team of professional

The Seth Lord
2 years ago
Went in with a broken molar that was causing me pain and my regular dentist couldnt see me til next week. Called the National line got an apointment at the College Place Aspen Dental Easy that day. Had my mouth X-rayed they came up with a treatment and payment plan for it and then had the procedure done that day. Staff was Nice and asked me if i understood what they told me and were very professional.

Rich Ghent
2 years ago
Every time I have visited, everyone is very courteous, professional and pleasant. The staff seemed to be very concerned regarding my health and welfare. I cannot remember names, yet I really appreciate all the staff in College Place, WA.

Renee P
2 years ago
Their billing system is severely flawed. They will confirm the day of procedure that you owe a small portion, then a year later bill you for hundreds of an 'unpaid balance'. Terrible front office communication.

Travis Stroodle
2 years ago
Poor service. Rude workers. Never going back here.

Elias Stone
2 years ago
Very friendly staff. Just a few slight confusions while communicating during filling procedure. Overall good experience.

Richard Percival
2 years ago
everything was just fine.

mary stinnett
2 years ago
The staff were very patient dealing with my anxiety. The dentist was great, he was thorough and paid attention to my pain levels.

Keaton Moore
2 years ago
I just went through their free 1st time visit process and i'm seeing alot of the foreshadowing that other reviewers mentioned. What really got to me is to see that I was told that i needed the Periodontal Scaling done to my gums as well as some other work. In the end the sum ended coming out to $6000 + The Electronic tooth brush. Most dental insurances will cover 50% up to $3000 so it felt a little to "coincidental" that they quoted me that price. I'd rather meet with a dentist that will collaborate with me on something that would work better for my personal and financial health rather than quote the max out of my insurance. Ultimately I'm getting bad vibes from this branch and will look elsewhere for dental work.

Dean D
2 years ago
I realize that all Aspen Dental is after the money!. I got my printed paper that said the with my Insurance I would owe nothing. They never checked with my insurance company to see what was covered. I was a new patient only because my former dentist stopped taking United Health. They did a deep cleaning procedure that I had done 1.5 yrs before. I received a bill for $600 and I contacted the office and all they said is that they could make a payment plan for me. I called my insurance company and they told me that they were never contacted for any approvals, in which the procedure that they did at Aspen was only allowed every 2 years. I went to them and the front lady told me she would talk to the office manager and really nothing was ever done. I'm now in collections for $600 and I don't even get that a month for disability. I would never recommend to any of my other senior citizens to go to any Aspen office. I'm glad I have another dentil group now. I want everyone to know how they really don't care about you just how many people they can get in the door to make their $$$$$ quotas!

jessi peterson
2 years ago
The literal worst experience I have ever had at a dentist office. The assistants were amazing!! But the dentist was a horrid old man and traumatized me completely!!! Save yourself actual misery and find a different office!!!! I have filed a complaint with the Washington board of dentistry! This was the college place, WA

MARLENE HAYS
2 years ago
I have been very well treated from all of the staff and the dentists at the Walla Walla, Washington branch. Very professional and caring.

Jack Brandes
2 years ago
Friendly professional staff

Jan C
2 years ago
Friendly, professional staff. Very pleased with the service.

mary stinnett
3 years ago
The staff were very patient dealing with my anxiety. The dentist was great, he was thorough and paid attention to my pain levels.

Colton James Townsend
3 years ago
Went in to get an exam and a cleaning that I was over due for. The actual dentist only came in for about 5 min to review my x rays and take a look at my teeth, after which he said, "we're good," then promptly left. The hygienist then have me brochures and a sales pitch about how I needed some deep pocket cleaning treatment for several sessions and thousands of dollars worth of care that I had never heard of in my life. No dental office since has ever recommended such a procedure. In the end I didn't get a cleaning (because I would have to follow through with their expensive and non essential treatment plan first) And I've learned to stay away from these franchise-like McDentists. There are many local family dentist offices in the area that are far superior.

Jess Tourtellotte
3 years ago
Do not go to ASPEN. Like another reviewer mentioned, they also incorrectly diagnosed me with moderate periodontitis. They also wanted to use an antibiotic that my OB did not approve during my pregnancy. I left and did not return. Worried about my gums, I risked going to a different dentist during COVID. Turns out, I don't have periodontitis! Aspen only wanted to charge my insurance for pricey work that wasn't necessary. I unnecessarily risked my health and home during a pandemic because ASPEN lied to me. They are unethical.