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pam cummins
a year ago
Was a wonderful experience. Very professional explained every procedure that needs to be done extremely clean and I liked all the professionals I interacted with. Am having needed procedures done and would highly recommend...

Michelle Gradnigo
a year ago
Dr. James W. Willis was extremely disrespectful today; the worst customer service I have experienced in my 30 years as a parent. I took my 14-year-old autistic son to Aspen Dental today for a routine check-up. After we checked in, an assistant took my son back for his x-rays and said she would come and get me after he was done. About 25 minutes later I asked the receptionist to be taken back to my son where he was awaiting his exam. He was alone in the room; once the x-ray tech and hygienist saw me approach they went into the room and performed their duties. Although they were very nice, they were not very attentive. I explained to them that my son was autistic, and the hygienist looks at him and said, "You're very serious." I reiterated that he was autistic. I was gob smacked at her aloof comment. Clearly, they were not trained on how to address the needs of an autistic child. They had a T.V in the room and it was turned to the Food Network. My son was obviously nervous so I asked them if they could turn to something age appropriate. The hygienist asked what about Kelly Clarkson's talk show; I told her that he did not know who Kelly Clarkson was, plus what 14-year-old boy watches Kelly Clarkson. She asked the x-ray tech to put something on and she replied that she didn't know the different channels. I assume they must not work with children/teens. They left and the dentist entered the room along with a different assistant. While she introduced him, he did not introduce himself to me or shake my hand/fist bump. I told him my son was autistic and I contemplated whether I should stay. He muttered something about he would be fine. He was not reassuring, more irritated because I was in the room. He told me I could wait in the waiting room. I assumed after he was done with my son's exam, he would speak to me, however, his assistant retrieved me from the waiting room and went over the treatment plan. I could see that he was back in his office; he did not speak to me. As the assistant explained the treatment plan I told her I would not return due to the dentist's poor bedside manner. He acted as if he was too good to speak to me. I am not sure if that was because I had mentioned I was a Veteran, because my son was autistic or because I am a black woman. It could be because he is a general jerk. But I refuse to return to Aspen Dental and demand an apology.

Greg Kendrick
a year ago
Everyone at Aspen Dental was friendly and attentive. Answered all my questions and were on time.

Wayne Shems
a year ago
Very clean, modern, professional. Really friendly staff, thorough. I got exam, xrays, cleaning, the same day. Very pleased, my dental home.

Unbreakable Mahal
a year ago
Today I went to see if they can help me out with the pain I had on my tooth... Even though they couldn't see anything wrong with it they are getting a implant in this week coming up with I'm scared but excited... Been missing my tooth for about 9 years now and can't wait to have a tooth there... The staff was super nice and helpful and the dental assistance as well

Juanda Calloway
a year ago
My experience was very positive. The staff was friendly, efficient and knowledgeable. The dentist was great and I was able to get an appointment immediately after I discovered I chipped my tooth the night before. The technology in the office is impressive.

Maria Farris
a year ago
I found all the working staff to be very welcoming, personable and efficient! It was my first visit and they made me very comfortable.

Mark Kimmel
2 years ago
Fast, Clean with no BS.

Linda Bywater
2 years ago
No one was at the front desk to check me in. Had to go into the offices to find someone. The work done was satisfactory.

dom italia
2 years ago
Fantastic experience. Had a tooth extracted that was giving me horrible pain. They got me in immediately and the process was painless & quick! The staff couldn't be more friendly and attentive, they all ROCK!!! 10 stars if it was an option!!

Kaylee Berndt
2 years ago
Asked to come 15 minutes early and waited 45 minutes after my appointment was supposed to start before walking out. Staff not helpful at all.

Favorites530
2 years ago
Liked the dentist and his office. The staff at Aspen is excellent, very caring and answered all my questions. I would definitely recommend this office to friends and anyone who wants excellent care.

Pandorah
2 years ago
My visit with Aspen was great. The staff were all so nice and welcoming. They didn't judge me about my dental difficulties, and instead made me feel encouraged. I need a lot of work, and I knew that before going in. Aspen gave me great treatment options, along with the pros and cons of each. Their pricing was very fair, and I'm looking forward to a healthier smile.

Deborah Deitrick
2 years ago
I will definitely recommend Aspen Dental to everyone that I know!! Everyone is very caring and they helped me relax!Rose and Justin are two of my favorites but they all are awesome Thank you Aspen Dental!! Y'all are the best!

Nancy Fox
2 years ago
Terrible experience as they pulled 4?teeth and did not give me antibiotics or anything for pain

dulce mendoza
2 years ago
Friendly and easy going. And you guys listen to what u i had to say and worked with me. 10 !!!

Darlene Franks
2 years ago
Today was my first visit for a consultation and x-rays and initial check up. Everyone was kind and helpful throughout the visit. So far so good. I go back for my first full cleaning next month.

Krista Perry
2 years ago
I love Aspen The staff are all so sweet and they always put my needs and wants first. They don't judge and are always on your side. I'm so happy I went with Aspen for my dental work!! I used to have bad anxiety when going to the dentist, but the positive attitudes and encouragement that goes along with Aspen has greatly alleviated my fear of the Dentist which made for a smooth experience as well. ETA: I had 14 teeth extracted in 45 minutes and I didn't even wait 10 minutes to get in

Bob Terwiliger
2 years ago
Very efficient and friendly staff. Was in and out on my first visit.

Shawna pollard
2 years ago
They are so amazing from beginning to end!