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Jim Webber
a year ago
The staff is friendly and make the experience as pleasant as a dentist procedure can be

Michael Adams
a year ago
They were super friendly and are working with me about what it is costing me highly recommend them very much

Timothy White
a year ago
Ok frist I can't stand dentist offices they scare me. But today walking in and meeting them the paper work was beyond easy.( I hate paper work). The staff was very friendly and knowledgeable and very careful about my feelings due to my mouth issues. But needless to say have upcoming appointments for the rest of my teeth to be removed and dentures and put in. Hopefully I don't look to funny after words. We'll see soon I guess . But let's note I'm still scared!

Lindsey Reece
a year ago
I went to Aspen Dental back in January 2018 to get my bottom partial done. They had done my top partial and did such a fantastic job from creating my partial to extracting my teeth that I knew they would make me feel at ease for the bottom partial. I had insurance at the time and paid my part out of pocket when I had my extractions and bottom partial put in. They of course did a wonderful job extracting my teeth and with the looks of my partial. Why just a 1 star you ask??? I called them in late February of this year 2020 to make an appointment to have some more work done. I get called back less than 5 minutes after hanging up the phone from making my appointment to be told they cant see me. I asked why!! I was told they had messed up when I last saw them with my insurance and I now owed them $900+ for my services!!!!! I have NEVER received a bill nor have I ever received a phone call even to this day about owing them money. I was so mad and disappointed in Aspen Dental. They admitted to making the mistake with my insurance company however now they want me to pay for it!!! If I could afford to pay the $900+ why would I have used insurance in the first place. Such a shame and I feel like a scam!! UPDATE: I had Dawn and Cindy both reach out to me to settle this issue. They were very friendly. I thought this was handled until this month when guess what.....I received a bill for over $1,000 !!!! Guess Aspen Dental still wants to scam people who have NOT had anything done!!

Anne Griswold
a year ago
As nice as the staff seemed, generally speaking, I went in because I had lots of tooth pain (and after Covid got a bit behind in my dental appointments) so they proceeded to take x-rays, but then what followed is what shocked me. They told me I needed like 5 root canals, and several other bits of extensive work, and tried to set me up on a financial payment plan, that would total $27,000 (ish)! They made it clear they could not say or guarantee insurance paying any, or how much...despite me unfortunately being in network with them. After explaining that I would only need and want the work on the tooth causing me loads of pain, they insisted that in order for work to be done, that I sign on the dotted line, about setting up the financial payment agreement for ALL of the work. I didn't need or want all of the work. Yet they were unwilling to do the work, so I was back at square one, and still in pain. No, I will not sign a financial Payment agreement to anyone for multiple thousands of dollars, when I was in pain and wanted to focus on one tooth, the one causing the pain I was having. Watch out if you go to them. They might try to pull the same one on you! I fear that people are widely taken advantage of. Make sure you read reviews, and try ..please...try to opt for going elsewhere. I've since had most work done that I needed, and it totaled nowhere NEAR 5 root canals plus more work - or $27,000!!

Christi Biddix
a year ago
Second appointment and have been waiting over an hour past my appointment with no communication from anyone. When I asked there were multiple excuses and I was told I could reschedule but I've had this appointment for over 3 weeks. Why can't anyone communicate with a patient about anything? This is the worst I have ever been treated by a dental office in my life and I was a dental assistant for 18 yrs

Gwen Stites
a year ago
All is well. Couldn't ask for better from front to back... Thank you all.

Debbie Livingston
a year ago
Everyone was so kind ! The place is so nice and clean! Very comfortable love the tvs !! Was there 3 hrs. A little long but I was ok !! Will recommend and go back

Barbara Anne Booth
a year ago
Excellent experience.vIm very pleased with my denture and your excellent team. Thank you all.

Kelly Roerick
2 years ago
Terrible at scheduling. They reschedule twice (usually) for each appointment. Especially if you request an afternoon visit. They don't offer any kind of laughing gas, so if you're like me and have anxiety about dental work. It's a nightmare! I feel like they should spend less money putting TVs in every room and more on giving patients actual options for comfort. Only go back because it's the only place my insurance allows. Spend a lot of time waiting even when you have a confirmed appointment. The work itself is fine, but the experience is unpleasant in many ways

Randy Ryel
2 years ago
Sterile and lacked personality or a sense of real patient care. I'd liken it to going to the service dept at a large car dealership.

Rudy Spann
2 years ago
I had a super experience at my last appointment. The staff is very professional and caring. My contact with Dr K, Liz, Jasmine and Kayla was extremely good. Dr K is a well qualified and caring Dentist. Liz is very professional and well qualified as the Office Manager. Liz works very hard to develop a workable treatment plan. I would gladly recommend Aspen Dental to anyone.

Gay cCooper
2 years ago
I am a new patient and dreaded changing dentist, but everyone was so amazing!

Mary Jo Temple
2 years ago
First visit. Efficient, friendly, and professional staff. Next day appointment also!

Terry Manier
2 years ago
Quick, no pain, great Dentist, awesome staff

Annette Bailey
2 years ago
Everyone is very. Nice professional and helpful

Shawn Bussard
2 years ago
I have called 3 days in a row at 4:30 and 5:00 and the message says they're closed. I would appreciate a call back because I am an established patient!

Suzan Johnston
2 years ago
I took my upper plate to them to fix a tooth that had fallen out, not broken, just fallen out. In the past I have been able to drop the plate off for them to fix, but this time they demanded I take time off work to sit and wait for them to call me back to take the plate and the tooth to the lab and tell me to come back in 45 minutes. Unfortunately I have to go back to work so I tell them that I will come back the next day after work. Unfortunately they didn't tell me that their Friday hours had changed and they closed at noon! So I had to take time off AGAIN to pick them up, and a week later the same tooth they just fixed fell out again eating SOFT SERVE ice cream! Now they tell me that I have to make another appointment for them to fix what I already paid good money for them to fix the first time, and now I am having to wait 2 weeks for it! By now I am getting sick from being on liquids and soft food, and they tell me either make an appointment or they won't fix the tooth and they won't give me back my money for something they didn't fix! Horrible customer service and horrible work!

Shauna Storm
2 years ago
This is Absoultly the best Dental experience I have ever had!! Every single staff member was Very kind and patient with me.They took the time to listen to my concerns and questions and explain them in depth.Very personal which helped me feel more comfortable and complete about the whole process.Wish I would of chosen them along time ago but now know where my Dental home is!!Would Highly recommended them to anyone at anytime!! Thanks for all the good care you provide your patients with.

RaenWulf
2 years ago
They Refuse to return calls. Accused me of lying about them missing teeth after having paid for removing all my teeth, after a bill of over $6000 that was going to be 12k. Worst dentist ever. Never go here. Unless they return my call soon, this will be going to court for malpractice