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Max Vargas
2 years ago
Great orthodontist! I had a wonderful experience and highly recommend Andrew Orthodontics. Dr. Andrew is so knowledgeable and clearly explained the entire process before I started my 18-month Invisalign treatment. The office staff is so friendly and professional. Plus my appointments were always on-time and quick. Everything was so easy and I love my new smile!

Addy R
2 years ago
I find this orthodontist relaxing. If they are doing something new they explain it well. They take appropriate Covid precautions

Tricia Mulcahy
3 years ago
All of my kids have gone to doctor Andrews over the past several years. They are always accommodating, very professional and do excellent work. I highly recommend Dr Andrews and her staff.

Justin Kerekes
3 years ago
I just finished treatment after about 3 years with Dr. Andrews. Dr. Andrews was my second orthodontist who treated me. I had been a client of another Orthodontist who treated me for 2 years of Invisalign. My previous treatment left me unhappy, because they had camouflaged my overbite by making my upper incisors slant inward to hide the overbite and overjet. This left me very unhappy with my smile. I started to google other options. I wondered if my overbite and jaw retrusion were significant enough to warrant jaw surgery. Dr. Andrews understood my goals, functional and cosmetic. Of all the doctors I needed to talk to for my surgery, she was the one I considered a thought partner who had my back. When I was unsure about a particular treatment, she stayed late at work for a phone call to talk me through how she would advise that we proceed. It was always "we" and not just me. I'm a nerd who wants to know everything: How does memory wire work? When did they start using it in braces? How do you know where to place the attachment on the tooth? She *loved* going into detail about each of these topics (and many more) and always invited my curiosity. When I was nervous about my oral surgery because I was afraid of how my jaw might look afterwards, she took me to her office and did some skeletal visualizations. She showed me my xrays, and drew angles all over it to show what is the normal range, and what is 1 or 2 standard deviations outside the normal range, and then how I compared on each. It was really fascinating (this was not my consultation btw it was way after, and she didn't charge me for anything extra) and it put me at ease about how the results of my oral surgery would be. I'm sure she went the extra mile because it also satisfied her own inner nerd. My treatment was extended for a few reasons, each my own fault. First, I had heard that she had a previous patient who did Invisalign first before doing braces in order to minimize time in braces. Even though the overall treatment time increased, I appreciated the option to be in braces for less time given my own life circumstances at the time. The second big reason was that I had my own scheduling woes with oral surgeons. It takes months to get consultations with them, and then months to schedule a procedure at a hospital. I should have started earlier with scheduling. I was convinced that no oral surgeon would write to my insurance company to get the procedure covered. The reason I went to UCSF is Dr. Andrews did a residency with them and thought I could get it covered. I am grateful that I took her advice, because insurance covered 98%. I do have to give a shout out to her medical staff and her office manager, Lauren. Lauren is always striving to provide excellent service. Scheduling is easy. Paying is easy. Requesting documents and records is easy. I visited a new dentist recently, and they requested my orthodontic records during my appointment. Within minutes Lauren sent everything over. I just wasn't expecting it to be that fast. Dr. Andrews was a bit more expensive than my other options by a few hundred dollars (for treatment that cost thousands of dollars). That being said, there were multiple changes along the way that I requested that caused treatment time to be drawn out, and Dr. Andrews never asked me to cover any additional costs. We had multiple rounds of revisions to really fine tune everything, and again no additional costs. Her office made my retainers afterwards, and again no additional costs. X-rays, photos, consultations, etc were all covered. My previous orthodontist would charge extra for anything. For instance, if I lost an invisalign tray, they would charge $250. One time I was wearing the same invisalign tray with Dr. Andrews for 4 weeks while waiting to transition to braces. She offered a new, clean invisalign tray for free. It feels like I got the better deal here. I am incredibly happy with the end result, and more than happy to send everyone I know to Dr. Andrews for treatment. I am not receiving any compensation for this review.

Justin Kerekes
4 years ago
I just finished treatment after about 3 years with Dr. Andrews. Dr. Andrews was my second orthodontist who treated me. I had been a client of another Orthodontist who treated me for 2 years of Invisalign. My previous treatment left me unhappy, because they had camouflaged my overbite by making my upper incisors slant inward to hide the overbite and overjet. This left me very unhappy with my smile. I started to google other options. I wondered if my overbite and jaw retrusion were significant enough to warrant jaw surgery. Dr. Andrews understood my goals, functional and cosmetic. Of all the doctors I needed to talk to for my surgery, she was the one I considered a thought partner who had my back. When I was unsure about a particular treatment, she stayed late at work for a phone call to talk me through how she would advise that we proceed. It was always "we" and not just me. I'm a nerd who wants to know everything: How does memory wire work? When did they start using it in braces? How do you know where to place the attachment on the tooth? She *loved* going into detail about each of these topics (and many more) and always invited my curiosity. When I was nervous about my oral surgery because I was afraid of how my jaw might look afterwards, she took me to her office and did some skeletal visualizations. She showed me my xrays, and drew angles all over it to show what is the normal range, and what is 1 or 2 standard deviations outside the normal range, and then how I compared on each. It was really fascinating (this was not my consultation btw it was way after, and she didn't charge me for anything extra) and it put me at ease about how the results of my oral surgery would be. I'm sure she went the extra mile because it also satisfied her own inner nerd. My treatment was extended for a few reasons, each my own fault. First, I had heard that she had a previous patient who did Invisalign first before doing braces in order to minimize time in braces. Even though the overall treatment time increased, I appreciated the option to be in braces for less time given my own life circumstances at the time. The second big reason was that I had my own scheduling woes with oral surgeons. It takes months to get consultations with them, and then months to schedule a procedure at a hospital. I should have started earlier with scheduling. I was convinced that no oral surgeon would write to my insurance company to get the procedure covered. The reason I went to UCSF is Dr. Andrews did a residency with them and thought I could get it covered. I am grateful that I took her advice, because insurance covered 98%. I do have to give a shout out to her medical staff and her office manager, Lauren. Lauren is always striving to provide excellent service. Scheduling is easy. Paying is easy. Requesting documents and records is easy. I visited a new dentist recently, and they requested my orthodontic records during my appointment. Within minutes Lauren sent everything over. I just wasn't expecting it to be that fast. Dr. Andrews was a bit more expensive than my other options by a few hundred dollars (for treatment that cost thousands of dollars). That being said, there were multiple changes along the way that I requested that caused treatment time to be drawn out, and Dr. Andrews never asked me to cover any additional costs. We had multiple rounds of revisions to really fine tune everything, and again no additional costs. Her office made my retainers afterwards, and again no additional costs. X-rays, photos, consultations, etc were all covered. My previous orthodontist would charge extra for anything. For instance, if I lost an invisalign tray, they would charge $250. One time I was wearing the same invisalign tray with Dr. Andrews for 4 weeks while waiting to transition to braces. She offered a new, clean invisalign tray for free. It feels like I got the better deal here. I am incredibly happy with the end result, and more than happy to send everyone I know to Dr. Andrews for treatment. I am not receiving any compensation for this review.

Angelina F
6 years ago
I was very nervous getting braces and everytime that I walked into the office I felt like I was In such amazing care. They help you through all steps in getting braces. I really recommend them!

Angelina F
7 years ago
I was very nervous getting braces and everytime that I walked into the office I felt like I was In such amazing care. They help you through all steps in getting braces. I really recommend them!

Kirsten Johnson
7 years ago
We love Dr. Andrews and her staff (especially Lauren) at Andrews Orthodontics. Dr. Andrews is the only board certified orthodontist in San Carlos. I thought her prices would be higher because of it, but I was wrong. Her rates are competitive with the other three orthodontists that I consulted with. Dr. Andrews has a wonderful bedside manner. She is so kind and gentle with my daughter. We are so pleased that we found her!

Rachelle Burkman
7 years ago
"You can expect nothing but excellence and professionalism from the team at Andrews Orthodontics! During my first visit to this office I was greeted by Dr. Andrews' friendly receptionist Lauren, who then took me through the office for an introductory tour. All I can say is wow! One can tell that Dr. Andrews takes pride in her practice and the level of care for her patients based on the up-to-date technology and impeccable cleanliness of her facility. After my tour with Lauren, I met Dr. Andrews for a consultation about an on-going issue I've had ever since my first round of braces as a teenager. What really impressed me was how thorough and knowledgeable Dr. Andrews was during my examination. She not only answered all of my questions, but knew right away how to resolve the issue. Now a little bit of what to expect during procedure time: Dr. Andrews makes sure that her patients are always comfortable while in the chair, keeps her patients in the know by explaining what she is doing along the way and why, and most importantly, Dr. Andrews is very gentle and has a great bedside manner. I would recommend anyone looking for an all-around, great provider to see Dr. Sara Andrews!"

mike lydon
8 years ago
I have had my Invisalign now for almost two months and I'm so glad I chose Dr. Andrews. I'd been putting off getting my teeth fixed for almost 20 years and have had other Orthodontists recommended to me in the past. One of the main reasons I chose Dr. Andrews is that she is board certified. More importantly thought really for me, I heard Dr. Andrews speak on a prior occasion about her practice where her true passion and genuine love for the work she does shone through. Lauren, her assistant, is so helpful and friendly with the scheduling and is very sincere. She makes you feel welcome and like she actually cares about you, not treating you as "just another patient". They both will also work to help make sure everything goes smoothly with your insurance. I'm a huge fan...

Rachelle Burkman
8 years ago
"You can expect nothing but excellence and professionalism from the team at Andrews Orthodontics! During my first visit to this office I was greeted by Dr. Andrews' friendly receptionist Lauren, who then took me through the office for an introductory tour. All I can say is wow! One can tell that Dr. Andrews takes pride in her practice and the level of care for her patients based on the up-to-date technology and impeccable cleanliness of her facility. After my tour with Lauren, I met Dr. Andrews for a consultation about an on-going issue I've had ever since my first round of braces as a teenager. What really impressed me was how thorough and knowledgeable Dr. Andrews was during my examination. She not only answered all of my questions, but knew right away how to resolve the issue. Now a little bit of what to expect during procedure time: Dr. Andrews makes sure that her patients are always comfortable while in the chair, keeps her patients in the know by explaining what she is doing along the way and why, and most importantly, Dr. Andrews is very gentle and has a great bedside manner. I would recommend anyone looking for an all-around, great provider to see Dr. Sara Andrews!"

mike lydon
8 years ago
I have had my Invisalign now for almost two months and I'm so glad I chose Dr. Andrews. I'd been putting off getting my teeth fixed for almost 20 years and have had other Orthodontists recommended to me in the past. One of the main reasons I chose Dr. Andrews is that she is board certified. More importantly thought really for me, I heard Dr. Andrews speak on a prior occasion about her practice where her true passion and genuine love for the work she does shone through. Lauren, her assistant, is so helpful and friendly with the scheduling and is very sincere. She makes you feel welcome and like she actually cares about you, not treating you as "just another patient". They both will also work to help make sure everything goes smoothly with your insurance. I'm a huge fan...