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rose Johnson
a year ago
Altavista dental is one of the best dentist I've ever been to, me and my kids love it here. Not only are they a dentist but they take the time to get to know their patients and they are very friendly and consistent with their appointments. They take their time and they are adequate with doing a great job on their patients. Thank you Altavista dental for all you do...

Jordan
a year ago
DO NOT GO HERE EVER. They can't keep track of their own billing and what customers owe but after telling me I had a $0.00 balance the very next week I get a call from the collections agency! They had no answer as to why I was told I didn't owe anything other than "we have some new people working". So you mistakingly told me I had no balance, and called collections on me because you have new employees? Never in my life have I received such bad service. I got a copy of all of my record while I was there which will make my switch to a new dentist that much easier :)

Lake Marine
a year ago
From the outside it appears to be a nice brick dentist office but that changes as soon as you reach the front door. Its dirty and looks like it was kicked in. The waiting area and seating is dank and smells terrible. OMG The door to go back into the treatment area has a sign that says something like "No Weapons or Firearms Past this Point". They requested I pay before I receive treatment. The treatment area had been updated at some point but some of the equipment is old and yellowing. (Nothing like looking up and seeing dirty equipment...ewww) I was shocked by the lack of maintenance and upkeep of the facility. At least they could put a fresh coat of paint and an air freshener in there. As I sat in the smelly waiting room I almost got up in left but then they called my name. I give 2 stars only because I feel sorry for some of the staff as they were nice and professional.

Kasey Nichols
2 years ago
very unprofessional, rude and one of the nurses was telling me about how her husband cheated on her and ran out on her and drank constantly while she was pregnant and gave her unwanted opinions on roe vs wade being overturned and they dropped me as a patient for no reason, they said i missed an appointment but i never did.

Sheldon Miller
2 years ago
I went here a couple years ago with trauma with my bottom teeth. The dentist told me I needed to pull my teeth because they were broken. I DECIDED TO GET A SECOND OPINION....I went to another dentist he told me it was just trauma and it needed to heal....best dentist in southern central VA... Dr. Norman Williams.....he fixed my teeth for me

Wendy Snell
2 years ago
I've been there twice so far and nothing but good words to say! They were both very gentle when examining and cleaning my teeth. Everyone that I had come into contact with at the office was polite and professional.

Brittany Burden
2 years ago
I called to make my son and daughter an appointment. My daughter had been before but my son was going to be a new patient. They never answer the phone. I left a voicemail and called back the next afternoon since I had not heard back. Someone finally answered the phone and when I said what I wanted she asked if I left the voicemail the previous day and when I told her I did, she said something about a change in scheduling and that she would call me back. Never heard back. When my daughter had went before, the staff was very rude. Not good with kids at all.

Keona
2 years ago
This place is absolutely horrible. I had put up with them for my cleanings despite them being unprofessional, but today is the last straw. I went in today to have fillings done. I jerked my head once and the dentist left and never came back in. I have never heard or seen such unacceptable behavior. How are you just going to leave and never come back because someone jerked their head once? You don't try again and explain calmly for your patient to be still? God bless the nice lady that helped me today because she was wonderful. I feel so sorry because the dentist is unprofessional but the ladies that work for him are very nice. Not to mention I was suppose to get my fillings back in November, and then they had a scheduling conflict. They rescheduled for December and then once again had a scheduling conflict. I had to wait for a little over 2 months for someone to reschedule the appointment. That is after calling repeatedly and them not knowing what to do about it. I will never ever go back to this place again. The dentist is highly unprofessional and I will be reporting him. I will recommend going somewhere else if you have to. Where the dentist will act like a professional and not have an attitude and refuse to return.

LAURA IRVINE
2 years ago
I went to get a root canal today and was asked to leave because they asked me was I going to be ok and I answered I don't know. The lady was so rude and dentist was even more rude. She accused me of having an attitude and told me I needed to find another dentist. I was simply scared because I never had had one. This is the most unprofessional place and the staff is very rude. I would not recommend bringing my pet to a place like this.

Allison Martin
2 years ago
Would do zero stars. They made me an appointment for today (1/21/2022 ) yesterday it was booked. Last night I woke up in pain beyond imaginable I have every symptom of Covid 19. I called at 7:45am this morning of the appointment and told them I need to reschedule as I'm getting tested for Covid on 1/22/22 at 3:30pm. I have the paper work and all. They told me if I did not come in i would be put on the do not reschedule list. I told them I could just come In and expose everyone she told me okay. It was April and Stephanie I both talked to on the phone. Then u asked Amy I wanted copy of cancellation policy she laughed at me and hung up. I'm contacting congressman this is not ok to be treated this poorly Bc of your insurance ( medicad). Also check there Facebook page I had no idea I'd be going to a vet and dentist office combination. They are advertising cleaning dogs ears and noses and there a dentist office? I guess I needed my k-9s fixed

Tammy Pickett
2 years ago
My Granddaughter went today and she loved the dentist and the staff. She told me they were so nice

Shadowclone245
2 years ago
I arrived for my appointment 15 minutes early, only to be told that my appointment had been cancelled because they "called me multiple times to confirm and I never called them back". I go to check my call history. No phone calls from them.

Scrw Lucy
2 years ago
I had to ask for a vest during my XRAY and it's so unbearably cold in the building that I begged to keep it on so that I didn't turn into a pop-sickle. I found the staff to be very friendly and pleasant, which certainly helps during a dental visit if you have anxiety. They were forward and proactive with dental tips and asked questions, which I feel is very necessary for any physician and unfortunately something missing from a number of health care facilities these days. The dentist told me my teeth were lovely which does not discourage a good review. Cheeeeeeeese!

Caroline May
2 years ago
My husband and I both go to Altavista Dental. We love Dr, Fields and his staff. He & his team have done an excellent job with both of us. Kudo's to the Altavista Dental Team!

Marie Fortune
2 years ago
Staff and dentist is rude and uncaring

eugenestrawberry 18
2 years ago
Very professional

Tim Wyatt
2 years ago
Vary courteous and professional

Gary Google
2 years ago
I went to this dentist office today 9/21/21. And to whomever is reading this review, this was the worst public facility I've ever visited and I will never go there again. I did get there an hour early and found out my appointment was at 10:00am instead of 9:45am..Patients have to wait on their cars. It was pouring down raining and honestly I got tired of waiting so I called into the office around 9:55am to ask how much longer. I see all these other people parking and going straight inside. I calmly told the receptionist that if it was gonna be much longer I would just cancel. Well shortly this Lady named April called me back and very rudely told me that if I didn't want to wait I could go somewhere else..I was shocked when she told me to go somewhere else. She could have said it will be another 15 or 20 minutes. But she came to me with a temper and terrible attitude and I asked for the manager or her boss...she said she was the boss/ manager!!! So for that reason I am posting this situation. If anyone knows this lady... April at Altavista Dental...and how I can make a complaint ....please help me..but if you guys need a dentist please avoid this place....Amy was very nice. If I would have spoke to her I'm sure she would have been a lot more pleasant. Hang in there Amy with a boss as April I'm sure you need all the support you can get..

Marie Fortune
3 years ago
Staff and dentist is rude and uncaring

eugenestrawberry 18
3 years ago
Very professional