My Family Dental Care aims at finding you the right dentist to meet all your unique dental needs by bringing together some of the country's finest dentists and dental specialists under one roof. Our goal is to be a valuable resource center for our patients and to identify the closest dental practice that delivers to their specific dental needs.
We have partnered with various dental practices in order to provide many options to our patients when it comes to choosing their preferred dentist. My Family Dental Care maintains the highest standards in modern dentistry by offering you some of the latest developments in dental technology.We serve patients of all ages and accept all major dental insurances. Like us onFacebook!
A-1 Family Dental Care, P.C. A+ Family Dental Care, P.C. Advanced Family Dentistry, P.C. American Unity Dental Care, P.A. Ardent Smile, P.C. Smile Krafters, P.C. Allied Orthodontics, P.C. A+ Oral Surgery Specialty Care, P.C. A+ Periodontic Specialty Care, P.C. A+ Endodontic Specialty Care, P.C. A+ Pediatric Dental Specialty Care, P.C.
Reviews
Rating 1.9 out of 5 based on 14 reviews
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newest oldest highest lowestMelissa Bafia
2 years ago
I have never experienced a dentist office that cancels appointments last minute all the time on the day of like this office does. You know how inconvenient this is?? To have to constantly be making other arrangements last minute? If it was the other way around, wed be charged. This place needs to get its stuff together. Only being open one day a week pushes needed work done even farther when they are always rescheduling on patients!
Melissa Bafia
3 years ago
I have never experienced a dentist office that cancels appointments last minute all the time on the day of like this office does. You know how inconvenient this is?? To have to constantly be making other arrangements last minute? If it was the other way around, wed be charged. This place needs to get its stuff together. Only being open one day a week pushes needed work done even farther when they are always rescheduling on patients!
Shauna Richards
3 years ago
If i could give 0 stars, would. Absolutely the WORST customer service and orthodontics office I have ever seen. My daughter was seen in this office twice for a consult and today she was supposed to go again. After being on "hold" with you answering service for over 30 minutes, they had cancelled my daughter's appt without notifying me. It is a good thing that I called first, because they didn't even have her name in the system. You state you don't take my insurance, but we have been to this office on 3 separate occasions. Nobody seems to know what was going on and I was transferred 2 times and both people had no clue why or what happened.. NEVER GO TO THIS ORTHODONTISTS!
Shauna Richards
4 years ago
If i could give 0 stars, would. Absolutely the WORST customer service and orthodontics office I have ever seen. My daughter was seen in this office twice for a consult and today she was supposed to go again. After being on "hold" with you answering service for over 30 minutes, they had cancelled my daughter's appt without notifying me. It is a good thing that I called first, because they didn't even have her name in the system. You state you don't take my insurance, but we have been to this office on 3 separate occasions. Nobody seems to know what was going on and I was transferred 2 times and both people had no clue why or what happened.. NEVER GO TO THIS ORTHODONTISTS!
hannah Blackman
4 years ago
Took over an hour and twenty minutes and the braces fell off in less than 5 minutes of leaving the office .
hannah Blackman
5 years ago
Took over an hour and twenty minutes and the braces fell off in less than 5 minutes of leaving the office .
BeastEJ
5 years ago
This is a good dental offices place but the thing is, the hours are inconvenient, the orthodontist office is always changing, had to wait for a very long time, and they're understaffed. 1 time, the orthodontist didn't even fix my braces because they said they couldn't. If you're reading this, please reconsider possibly going to another place. If someone who works at this office, please improve on staff, hours, and keep the orthodontists there for at least a longer time. Don't let the patients go through this.
Ms M.
5 years ago
Very unprofessional. Dentist had me take out my daughters tooth and now her smile is crooked. Her 2 front teeth are no longer in the center of her mouth, they're leaned to one side. And the only excuse is "sorry there's nothing we can do about that". DO NOT SEND YOUR CHILD HERE.
BeastEJ
6 years ago
This is a good dental offices place but the thing is, the hours are inconvenient, the orthodontist office is always changing, had to wait for a very long time, and they're understaffed. 1 time, the orthodontist didn't even fix my braces because they said they couldn't. If you're reading this, please reconsider possibly going to another place. If someone who works at this office, please improve on staff, hours, and keep the orthodontists there for at least a longer time. Don't let the patients go through this.
Ms M.
6 years ago
Very unprofessional. Dentist had me take out my daughters tooth and now her smile is crooked. Her 2 front teeth are no longer in the center of her mouth, they're leaned to one side. And the only excuse is "sorry there's nothing we can do about that". DO NOT SEND YOUR CHILD HERE.
CaptianLabbit92803
6 years ago
Heather is very unprofessional. She is bad-mouthing patients parents behind their backs. Ever "doctor" that works there says different things that i need for my braces. one will say, "she needs a spring." then another would say, " she doesn't need a spring." They all seem to be working separately and not together. and they barely communicate. also they forgot to put a bracket in my mouth? Overall would not recommend.
I
6 years ago
I agree with Tiffany. Bad patient services from Heather. Very unprofessional. I've tried to get pricing correct on potential ortho treatment but I have decided that it is not worth my time and money to go to this place. I have to give it one star, but would prefer 0 stars.
Tiffany White
6 years ago
My daughter has been going here for over a year, recently her Insurance changed. She hasn't been seen in 3 months. I haven't heard anything from the Harleysville office. I have have calls numerous times, and left messages with the answering service (because you can never actually talk to anybody in the office) The office manager "Heather" returned a call back a month ago to my home li e when I asked to be called on my cell phone. So I called answering service again and left 3-4 messages within the last 3 weeks and never got a call back. Finally Friday I spoke with the answering service and a nice girl named Casey got in touch with the regional manager who made my daughter an appointment for the next. When I arrived "Heather" was there with her bad attitude and said she never got my messages. Besides all this they never have appointments available.
Meagan Brey
6 years ago
If you are even considering sending your child here. Turn around and run!!! Beware of "office manager" Heather she has no customer service skills, she doesn't like to return calls or work at all. I have never dealt with a doctor that I had to call repeatedly over and over again to get my child seen.
Meagan Brey
7 years ago
If you are even considering sending your child here. Turn around and run!!! Beware of "office manager" Heather she has no customer service skills, she doesn't like to return calls or work at all. I have never dealt with a doctor that I had to call repeatedly over and over again to get my child seen.
CaptianLabbit92803
7 years ago
Heather is very unprofessional. She is bad-mouthing patients parents behind their backs. Ever "doctor" that works there says different things that i need for my braces. one will say, "she needs a spring." then another would say, " she doesn't need a spring." They all seem to be working separately and not together. and they barely communicate. also they forgot to put a bracket in my mouth? Overall would not recommend.
I
7 years ago
I agree with Tiffany. Bad patient services from Heather. Very unprofessional. I've tried to get pricing correct on potential ortho treatment but I have decided that it is not worth my time and money to go to this place. I have to give it one star, but would prefer 0 stars.
Tiffany White
7 years ago
My daughter has been going here for over a year, recently her Insurance changed. She hasn't been seen in 3 months. I haven't heard anything from the Harleysville office. I have have calls numerous times, and left messages with the answering service (because you can never actually talk to anybody in the office) The office manager "Heather" returned a call back a month ago to my home li e when I asked to be called on my cell phone. So I called answering service again and left 3-4 messages within the last 3 weeks and never got a call back. Finally Friday I spoke with the answering service and a nice girl named Casey got in touch with the regional manager who made my daughter an appointment for the next. When I arrived "Heather" was there with her bad attitude and said she never got my messages. Besides all this they never have appointments available.
athena peterson
11 years ago
Complete fraud, unprofessional, unethical, bunch of liars who call themselves "dentists" . Complain is escalated to Department Of Health and Human Services, just as a first step to put these people where they belong.
athena peterson
11 years ago
Complete fraud, unprofessional, unethical, bunch of liars who call themselves "dentists" . Complain is escalated to Department Of Health and Human Services, just as a first step to put these people where they belong.
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