Alivio Dental – Downers Grove

Alivio Dental – Downers Grove - General dentist in Downers Grove, IL
7335 Lemont Rd, Downers Grove, IL 60516
Closed today
Opens tomorrow at 9:00am
SundayClosed
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed

Reviews

Rating 4.1 out of 5 based on 156 reviews

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Qiana Davis
a year ago
This place is trash. I had an appointment for 2:00 and did not get in the skate until 3:30. It was freezing and I could barely keep myself from shivering and teeth from shacking let along worked on. I was then numbed and left sitting I guess for it to take effect but I sat there so long seemed like the numbing wore off. They use the old silver fillings with mercury in them and didn't seem sure which tooth actually needed to be filled. Upon my initial visit I was told I needed fillings one on each side and one needed to be extracted. Then on my second visit the dentist said she was filling two on one side this included the tooth that I was told needed to be extracted. I went initially with a toothache if your in PAIN KEEP LOOKING they do not pull teeth just refer you to an oral surgeon who will likely not take your insurance. They were more concerned with cleaning my teeth and collecting those coins then me. bedside manner is incredibly terrible and they are ruff. Now I'm left still with a aching mouth trying to find a dentist. Maybe they are nice to people with really good insurance. I got out the chair and walked out it's been a week not one phone call not even an apology. The worst experience with medical/dental personnel.


Zuzana Lanc
2 years ago
Try to make appointment for months. "Someone" will call me back. Never happened.


Martha Wood
2 years ago
Doctor is great. Office staff is AWEFUL!!!! You have to fill out the same information every time you go in. They can't schedule appointments correctly and don't seem to have a clue what their responsibilities are. DON"T WASTE YOUR TIME, unless you are glutton for punishment.


Tynette Lofton
2 years ago
I love her professionalism in her office and she do exactly what u ask her and also give u a quote for the work u ask her to be done I like this office and I will be sure to continue going


Annette Osias
2 years ago
Great service


Jade Anderson
2 years ago
I had a great day at the dentist office today! They were so nice and welcoming and made me feel comfortable on my first appointment in years at the dentist. They make you feel like family as if you were one of their own!


Rachel D
2 years ago
This was our first time here and it was a good experience. Wait time was not bad thank you !


Kelia
2 years ago
I had been so nervous for so long about finally going to the dentist after a prolonged bout of illness kept me from being able to take proper care of many other aspects of my health- oral included- for so many years. Dentists I had dealt with in the past were generally pretty cold and stern, quick to lecture. I was terrified of the probability of both pain and harsh judgment for the state of my teeth. I was met with neither. The first thing that impressed me was the holistic nature of their intake forms. It felt more thorough than even that of many physicians. They also asked specifically about a fairly little-known allergy (artificial red dye) that I had grown used to having to convince professionals was a legitimate concern for me, fda approved or not. The staff at the desk was friendly, welcoming, and very sweet. The dental staff were also very kind and reassuring. They went above and beyond to ensure my comfort without me having ever had to ask or explain why I was tense. Most astoundingly, though I had fully expected one particular broken tooth in the front of my mouth to be beyond repair, or at the very least require a crown, was made whole again with composite fillings. I hadn't expected that to even be possible with the extent of the damage, but it now looks good as new. Clearly much skill, practice, and artistry has gone into her ability to restore a patients teeth. I could have cried with gratitude when I saw my smile again. I cannot possibly recommend this office enough. They are all clearly very dedicated, skilled, compassionate professionals. Though I now am determined to take far better care of my teeth, I certainly won't be anxiously avoiding my six month check-ins from here out.


Alyssa Garcia
2 years ago
I don't even know where to begin. Last year I had a dental emergency and was in a lot of pain due to a tooth needing to be pulled. I desperately needed my tooth pulled. The dental office never called me back so I had to pay out of pocket to see another dentist due to the emergency. I have taken my son to see the same dentist there and even though it states that this place is a family dental office Dr. Navreet won't take any X-rays or work on his teeth whatsoever. I am not sure what she does as a dentist but it seems like absolutely NOTHING. Not to mention she does not change her gloves in between patients. ITS SICK. Do not waste your time going here because you will not get any work done.


Amber Garcia
2 years ago
Awful. Unorganized. I had 2 apts. 140 and 210. I receive a text link day before and a vm asking me to fill out the docs they sent by text. I do this. I arrive to be told they gave me the wrong link and to fill it out now (via phone) before they can be seen. The tablets they provide are slow and don't pick up when you're tapping. I finish one set they take the first child around 145. He text me at 230, he is still sitting in the chair in the back. By the time I finish the second set of docs they have now taken other people ahead of us. I ask how long, they say I have to wait since I didn't have my paperwork ready! I reminded them that was their error and I should not have my apt delayed due to that. Especially since I can sit there and complete it while she is in the room. In the midst of it, other people were having complaints as well. Being told they didn't submit paperwork, they don't receive their bills etc. Employees were nice I can't imagine what they deal with all day. Tell me how apt #2 comes out before #1? My son was sitting in the chair from 145-305 before he was seen!


Z P
3 years ago
This is THE WORSE dental office!!!! We was whole family patient's there but they don't care about the patients at ALL!!! I broke a tooth and they tell me sorry we cannot accept you go to pharmacy buy temporary fill, then my husband got gum infection because wisdom tooth and he was in huge pain, he call 10 times to ask to be seen or speak with the doctor but NO ONE ,, doctor,, call from the office! And now we find another dentist and when he checked my tooths all they was working on was half made !!! Do not give them your trust!!!! Update: after a week I wrote this review i got letter from the management that they don't want me to be there patient in Alivio !! Well i am telling you in public I will sign up the paperwork right away with pleasure (all of my family members) !!! I don't need business dentist- I need someone who will take care for the patients health and keep the Hippocratic Oath!! Thank you!!!


CJ Milano
3 years ago
So unprofessional, that even 1 star is too much for them!


Dobre Dimitrievski
3 years ago
The worst dental studio ever! We were whole family patients there,i'm happy that we are not anymore! Bunch of liers,manipulators who only try to make money from you/insurance I was in pain 2 weeks,call them more than 10 times,they just lie to me that the doctor will give me a call which never happen! Plus my new dentis check all the tooths which they work on and not even one was completely cleaned and fixed! Better run away from this dental studio!!!


Joanna Parejko
3 years ago
Can't believe that they get away with this kind of behavior... made an appointment 2 and a half months ago... last night I call to confirm... because no one called me... I get there today and they tell me they don't take my insurance... witch they checked 2and a half months ago... unbelievable.. beware people...


Nicoleta Sirbu
3 years ago
First of all, when I made and appointment they said they do have pediatric dentist for 2 year old. But when we came after waiting 30 minutes they said they cand to anything because he is to tiny we had an appointment at 10 am and at the same time another lady had it too at 10 am, and of course she came in first and I with the toddler had to wait. And AFTERALL the doctor came at us with the same face covering all dirty and splashed from the previos patient! If you have a chance just go somewhere you will be safe and respected


Alyssa Garcia
3 years ago
I don't even know where to begin. Last year I had a dental emergency and was in a lot of pain due to a tooth needing to be pulled. I desperately needed my tooth pulled. The dental office never called me back so I had to pay out of pocket to see another dentist due to the emergency. I have taken my son to see the same dentist there and even though it states that this place is a family dental office Dr. Navreet won't take any X-rays or work on his teeth whatsoever. I am not sure what she does as a dentist but it seems like absolutely NOTHING. Not to mention she does not change her gloves in between patients. ITS SICK. Do not waste your time going here because you will not get any work done.


Maricruz Trujillo
3 years ago
If I could give this place ZERO stars I would!!! I took my 8 year old for a clean up and was asked to arrive early. I arrived 15 mins early (appointment was at 11) 12 pm came and we weren't seen yet. I finally decided to ask for his records and walked out at 12:20! This place is horrible. Also, they don't seem change their gloves in between patients, they wash them instead! NEVER COMING BACK!


Rachel D
3 years ago
This was our first time here and it was a good experience. Wait time was not bad thank you !


Amber Garcia
3 years ago
Awful. Unorganized. I had 2 apts. 140 and 210. I receive a text link day before and a vm asking me to fill out the docs they sent by text. I do this. I arrive to be told they gave me the wrong link and to fill it out now (via phone) before they can be seen. The tablets they provide are slow and don't pick up when you're tapping. I finish one set they take the first child around 145. He text me at 230, he is still sitting in the chair in the back. By the time I finish the second set of docs they have now taken other people ahead of us. I ask how long, they say I have to wait since I didn't have my paperwork ready! I reminded them that was their error and I should not have my apt delayed due to that. Especially since I can sit there and complete it while she is in the room. In the midst of it, other people were having complaints as well. Being told they didn't submit paperwork, they don't receive their bills etc. Employees were nice I can't imagine what they deal with all day. Tell me how apt #2 comes out before #1? My son was sitting in the chair from 145-305 before he was seen!


Kelia
3 years ago
I had been so nervous for so long about finally going to the dentist after a prolonged bout of illness kept me from being able to take proper care of many other aspects of my health- oral included- for so many years. Dentists I had dealt with in the past were generally pretty cold and stern, quick to lecture. I was terrified of the probability of both pain and harsh judgment for the state of my teeth. I was met with neither. The first thing that impressed me was the holistic nature of their intake forms. It felt more thorough than even that of many physicians. They also asked specifically about a fairly little-known allergy (artificial red dye) that I had grown used to having to convince professionals was a legitimate concern for me, fda approved or not. The staff at the desk was friendly, welcoming, and very sweet. The dental staff were also very kind and reassuring. They went above and beyond to ensure my comfort without me having ever had to ask or explain why I was tense. Most astoundingly, though I had fully expected one particular broken tooth in the front of my mouth to be beyond repair, or at the very least require a crown, was made whole again with composite fillings. I hadn't expected that to even be possible with the extent of the damage, but it now looks good as new. Clearly much skill, practice, and artistry has gone into her ability to restore a patients teeth. I could have cried with gratitude when I saw my smile again. I cannot possibly recommend this office enough. They are all clearly very dedicated, skilled, compassionate professionals. Though I now am determined to take far better care of my teeth, I certainly won't be anxiously avoiding my six month check-ins from here out.


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