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Mohammed Almatar
2 years ago
THIS DOCTOR IS NOT IN NETWORK WITH ANY INSURANCE PROVIDER They misled me and tried to get go me sign paperwork while being very dodgy about why they are listed to be in network but they are not (they were "transitioning" for 5 months?) Had my girlfriend who works in the industry not been with me, I would've never known The front desk is also rude and unprofessional. They missed my emails and calls and tried to convince me I never called. I showed the logs and said they don't appear on their end. Called them right there and then, and their phone rang. Crazy! Also the only reason I had to email them about my appointment is that they rescheduled me and I was just confirming that I'm okay with it. They somehow missed the confirmation email and decided to cancel my appointment when I showed up without warning Awful practice. I went to Berkeley Olinda oral care instead. So much more professional and in network with providers, would take your business there

Deborah Hoffman
2 years ago
Dr. McDonald came in on the weekend to treat my adult daughter, who was in a great deal of pain from dry sockets following removal of wisdom teeth by another oral surgeon. His treatment alleviated her severe pain and distress very quickly and his manner could not have been more kind, comforting and respectful. He explained everything clearly and answered all her questions. If I should ever need an oral surgeon I will consult Dr. McDonald without hesitation.

Maja Franklin
2 years ago
Amazing oral surgeon! Very patient, great sense of humor. Thank you so much for taking such wonderful care of me. If you need an oral surgeon please don't hesitate to go anywhere else!

Alexandra Bradley
2 years ago
I was referred by my dentist for oral surgery. I haven't even seen Dr. McDonald yet but I wanted to write a review to say how helpful Eva on his staff has been. She is extremely knowledgeable and was very patient with my many questions about costs and insurance coverage. She was super helpful in guiding me on the best choices for secondary insurance before I start my treatment in 2021. Thank you, Eva!

Shane Fahy
3 years ago
I have an almost innate fear of dentists since my childhood so was definitely not looking forward to getting two wisdom teeth removed. I found Dr Alex to be very reasoned and clear in his explanations and advice during consultation. He also has a very reassuring manner because he seems to empathize with ones fears and without talking down to me made it clear how things would go. On the day of surgery he was really good at reassuring and explaining what he was doing. I literally experienced no pain despite choosing not to be sedated and he was done in like 30 minutes. Strong hands clearly but a uniquely good bedside manner as well, so obviously a skilled expert.

Alexandra Bradley
3 years ago
I was referred by my dentist for oral surgery. I haven't even seen Dr. McDonald yet but I wanted to write a review to say how helpful Eva on his staff has been. She is extremely knowledgeable and was very patient with my many questions about costs and insurance coverage. She was super helpful in guiding me on the best choices for secondary insurance before I start my treatment in 2021. Thank you, Eva!

D H
3 years ago
The best oral surgeon that I've been to. Very patient, great sense of humor and backed by an amazing staff! Thank you so much for taking such wonderful care of me even though it was an unfortunate circumstance. If you need an oral surgeon please don't hesitate to go anywhere else!

Karen Lewis
3 years ago
Dr. McDonald extracted 2 of my teeth, 2 separate times. He was masterful, kind, careful and impeccable.

Ethel Wagoner-Jackson
3 years ago
Dr. Mc Donald and his staff were very attentive concerning my problem . I felt very at ease and confident that I would be well taken of during my very stressful situation.

Shane Fahy
3 years ago
I have an almost innate fear of dentists since my childhood so was definitely not looking forward to getting two wisdom teeth removed. I found Dr Alex to be very reasoned and clear in his explanations and advice during consultation. He also has a very reassuring manner because he seems to empathize with ones fears and without talking down to me made it clear how things would go. On the day of surgery he was really good at reassuring and explaining what he was doing. I literally experienced no pain despite choosing not to be sedated and he was done in like 30 minutes. Strong hands clearly but a uniquely good bedside manner as well, so obviously a skilled expert.

Bill Kramer
3 years ago
My periodontist sent me to Andy's office for him to give a second opinion on a small skin lesion on my tongue. Andy spent nearly an hour with me answering all my questions and offering his counsel and options for other specialists for me to see. He never made me feel rushed and was very kind and honest. i recommend him highly - it was fantastic customer service.

Ethel Wagoner-Jackson
4 years ago
Dr. Mc Donald and his staff were very attentive concerning my problem . I felt very at ease and confident that I would be well taken of during my very stressful situation.

Bill Kramer
4 years ago
My periodontist sent me to Andy's office for him to give a second opinion on a small skin lesion on my tongue. Andy spent nearly an hour with me answering all my questions and offering his counsel and options for other specialists for me to see. He never made me feel rushed and was very kind and honest. i recommend him highly - it was fantastic customer service.

Karen Lewis
4 years ago
Dr. McDonald extracted 2 of my teeth, 2 separate times. He was masterful, kind, careful and impeccable.

D H
4 years ago
The best oral surgeon that I've been to. Very patient, great sense of humor and backed by an amazing staff! Thank you so much for taking such wonderful care of me even though it was an unfortunate circumstance. If you need an oral surgeon please don't hesitate to go anywhere else!

Sheena-Michelle Roybal
4 years ago
I was preferred to Dr. McDonald's office by a highly respected extraordinary dentist. Dr. Irving is the doctor who helped me, I give Dr. Irving five stars. He explains all he does with patience and is a well skilled surgeon however the wait time to be seen is ridiculous. A heads up the medical staff is excellent but the women at the front desk are not so much, they are kind and work hard I'm sure, their scheduling needs work and how they answer phones is sometimes not responsible. If you have a appointment at this office please make sure to have a clear schedule. Your wait time before you are seen by your doctor will vary from 1 to two hours from your appointment time. If your appointment is at 1:15pm you will get called back between 2:00-3:00pm.

E
4 years ago
I had all 4 of my wisdom teeth removed he did an AMAZING job seriously. Everyone is so nice & professional. I really cant thank them enough. They clammed my nerves made me feel very comfortable! Very thorough they explained everything .. so knowledgeable! I highly recommend Dr. Alex McDonald! Wonderful surgeon so happy he did my surgery! Gave me a huge peace of mind knowing I was in good hands. Even called a couple hours after the surgery to see how I was feeling! I healed very well! The front desk staff are very nice! & I never waited long , one of my appointments was at 3:00 I arrived on time before 3:05 I was seated in a room! & was being taken care of! I really appreciate EVERYONE at this office! God bless them!

E
5 years ago
I had all 4 of my wisdom teeth removed he did an AMAZING job seriously. Everyone is so nice & professional. I really cant thank them enough. They clammed my nerves made me feel very comfortable! Very thorough they explained everything .. so knowledgeable! I highly recommend Dr. Alex McDonald! Wonderful surgeon so happy he did my surgery! Gave me a huge peace of mind knowing I was in good hands. Even called a couple hours after the surgery to see how I was feeling! I healed very well! The front desk staff are very nice! & I never waited long , one of my appointments was at 3:00 I arrived on time before 3:05 I was seated in a room! & was being taken care of! I really appreciate EVERYONE at this office! God bless them!

Sheena-Michelle Roybal
5 years ago
I was preferred to Dr. McDonald's office by a highly respected extraordinary dentist. Dr. Irving is the doctor who helped me, I give Dr. Irving five stars. He explains all he does with patience and is a well skilled surgeon however the wait time to be seen is ridiculous. A heads up the medical staff is excellent but the women at the front desk are not so much, they are kind and work hard I'm sure, their scheduling needs work and how they answer phones is sometimes not responsible. If you have a appointment at this office please make sure to have a clear schedule. Your wait time before you are seen by your doctor will vary from 1 to two hours from your appointment time. If your appointment is at 1:15pm you will get called back between 2:00-3:00pm.

Barbara Tomber
5 years ago
Dr MacDonald have saved me from a toothless smile. He works hard to find a solution to my complex mouth and his solution are creative and work! Best oral surgeon I've ever gone to.