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Alicia Esquevel
2 years ago
I took my autistic son for a regular dental cleaning in November 2021 and everything was fine, the receptionist was nice, and I called today 06-04-21 to make an appointment because my autistic son has a small cavity on his front tooth, the receptionist put me on hold for about 10 minutes and then the receptionist told me, you need to find another dentist for your son here we don't feel comfortable with your son so don't come back Thank you and I hung up, but the last time we went they were nice and it didn't happen nothing uncomfortable with my son or with the dentist I do not understand I am very surprised by such insulting treatment of my son for no reason ,I feel discriminated

Alicia Esquevel
3 years ago
I took my autistic son for a regular dental cleaning in November 2021 and everything was fine, the receptionist was nice, and I called today 06-04-21 to make an appointment because my autistic son has a small cavity on his front tooth, the receptionist put me on hold for about 10 minutes and then the receptionist told me, you need to find another dentist for your son here we don't feel comfortable with your son so don't come back Thank you and I hung up, but the last time we went they were nice and it didn't happen nothing uncomfortable with my son or with the dentist I do not understand I am very surprised by such insulting treatment of my son for no reason ,I feel discriminated

Cindy Arenander
3 years ago
I am very happy with this office. I received excellent care and everyone there was helpful, professional and so kind! Thank you all.

Cindy Arenander
4 years ago
I am very happy with this office. I received excellent care and everyone there was helpful, professional and so kind! Thank you all.

Charles Ellis
5 years ago
I went here for a cleaning and get a filling. No complaints at all. Good service and friendly staff.

Chris Gulick
5 years ago
Do not go here. They quite frankly are the worst dentist office I've ever been to. Their facilities look like they've never been cleaned, dinged yellow floors, never answer their phone, don't stick to their posted office hours, and I've had multiple issues with dental work that I've had done here. Take your business somewhere that appreciates it. Update: switched to a different dentist....he told me that every cavity this office filled was done WRONG. Which is why not one, not two, but three of their filling have come out. I say again DO NOT go here.

Charles Ellis
6 years ago
I went here for a cleaning and get a filling. No complaints at all. Good service and friendly staff.

Soldier of Christ
6 years ago
UnFortunately due to an injury I had at work, I had to for the first time get on medical. These people catter to medical patiants, and the receptionist has a IM BETTER THAN YOU ATTITUDE. After waiting a month for my appointment, she called me to cancel to wait another 3 weeks. Unheard of when I had private insurance. PLEASE GO SOMEWERE ELSE

Chris Gulick
6 years ago
Do not go here. They quite frankly are the worst dentist office I've ever been to. Their facilities look like they've never been cleaned, dinged yellow floors, never answer their phone, don't stick to their posted office hours, and I've had multiple issues with dental work that I've had done here. Take your business somewhere that appreciates it. Update: switched to a different dentist....he told me that every cavity this office filled was done WRONG. Which is why not one, not two, but three of their filling have come out. I say again DO NOT go here.

Soldier of Christ
6 years ago
UnFortunately due to an injury I had at work, I had to for the first time get on medical. These people catter to medical patiants, and the receptionist has a IM BETTER THAN YOU ATTITUDE. After waiting a month for my appointment, she called me to cancel to wait another 3 weeks. Unheard of when I had private insurance. PLEASE GO SOMEWERE ELSE

Kristie M
9 years ago
This office has always treated us well and has made every effort to make us comfortable and fit us in when needed. <3 it!

Kristie M
9 years ago
This office has always treated us well and has made every effort to make us comfortable and fit us in when needed. <3 it!

Librada Calayag
10 years ago
I read Ms Vodenik's review and I think she is a patient of a different Dental group Not us. We do not have your name in our system so if you could call our office to verify and we may be able to correct the situation if it is indeed our office.

Diane Vodenik
11 years ago
I took my grandson to Alamo Dental. The dentist was wonderful with him, and I have no complaints regarding the dental care given. I do however have a major complaint regarding their billing department. To call them horrible is an understatement. Before they treated Joseph, they did a preauthorization for the insurance, and at each of my grandson's two visits, I paid the amount not covered by my insurance. When I received my statement from the dental insurance company, I found that Alamo Dental had billed my grandson's treatment against me as the patient. I brought this to the attention of the book keeper at Alamo Dental and asked that the billing be corrected. 2 months later I received a bill stating that I had on OVERDUE balance of several hundred dollars from Alamo Dental. When I asked "if the treatments have been preapproved and I have paid the outstanding ballance at the time of the appointment how can I possibly still have an overdue ballance if no additional treatments were required?". The response I received from their book keeper was "there was always a chance that additional charges could show up after the insurance company was billed." This is something that I've never before encountered with any dental office, and for myself I consider that unacceptable. Much of the "overdue charges" were charges for Joseph's treatment that were still being billed against me as the patient. Gee, they won't put fillings or sealants on teeth that have been crowned! After 4 different trips into the office, 3 additional statements from the insurance company stating that Alamo's charges were being billed against myself as a patient. The errors of Alamo's accounting office had quite a sum of my dental benefits tied up causing me to pay upfront fees when I went to my dentist. After repeated visits and several phone calls to correct the problem, the fees from 2 appointments in May were finally correctly billed to the insurance in October. Needless to say, although we have no complaints regarding their dental care, I've found another dentist for our 2 grandchildren.

Librada Calayag
11 years ago
I read Ms Vodenik's review and I think she is a patient of a different Dental group Not us. We do not have your name in our system so if you could call our office to verify and we may be able to correct the situation if it is indeed our office.

Diane Vodenik
11 years ago
I took my grandson to Alamo Dental. The dentist was wonderful with him, and I have no complaints regarding the dental care given. I do however have a major complaint regarding their billing department. To call them horrible is an understatement. Before they treated Joseph, they did a preauthorization for the insurance, and at each of my grandson's two visits, I paid the amount not covered by my insurance. When I received my statement from the dental insurance company, I found that Alamo Dental had billed my grandson's treatment against me as the patient. I brought this to the attention of the book keeper at Alamo Dental and asked that the billing be corrected. 2 months later I received a bill stating that I had on OVERDUE balance of several hundred dollars from Alamo Dental. When I asked "if the treatments have been preapproved and I have paid the outstanding ballance at the time of the appointment how can I possibly still have an overdue ballance if no additional treatments were required?". The response I received from their book keeper was "there was always a chance that additional charges could show up after the insurance company was billed." This is something that I've never before encountered with any dental office, and for myself I consider that unacceptable. Much of the "overdue charges" were charges for Joseph's treatment that were still being billed against me as the patient. Gee, they won't put fillings or sealants on teeth that have been crowned! After 4 different trips into the office, 3 additional statements from the insurance company stating that Alamo's charges were being billed against myself as a patient. The errors of Alamo's accounting office had quite a sum of my dental benefits tied up causing me to pay upfront fees when I went to my dentist. After repeated visits and several phone calls to correct the problem, the fees from 2 appointments in May were finally correctly billed to the insurance in October. Needless to say, although we have no complaints regarding their dental care, I've found another dentist for our 2 grandchildren.