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Jarrett Yount
2 years ago
Worst front desk lady. She's very rude and non willing to work with you on times and dates. And doesn't want to ask or leave any questions to the doctor you just have to schedule another appointment ... my girlfriend had to have a tooth removed and didn't have insurance. The doctor told us to call and schedule an emergency removal and that they would work with us on getting us in because it's an emergency.... the lady at the front refused to help us get in a reasonable time, she scheduled us out 3 months, and was completely rude to the fact we didn't have insurance cause we couldn't afford or qualify for any... I'm astounded by how mean and non caring people are now a days even in the fields your expect to walk in and see a happy smile.

Lorrie Weston
2 years ago
I have to say I've been pleasantly surprised at how Advantage Dental treated me They are extremely friendly, professional, and courteous. I went there because of my insurance assigned me to them and I must say it was an awesome pairing. I went to have new dentures made. My old ones never fit, they never closed, they kept falling down( impossible to eat with). All that was done with only three appointments and one of those was to pull my teeth. Advantage was very through. They explained every step they were taking, what was happening next and in general kept me very informed. My new teeth are beautiful and I can now smile without worrying about what my teeth were going to do! Way to go ladies and I'll definitely refer every I know to come see you! Again thanks for making me feel so much more confident!

Madi G
2 years ago
Hailey was AMAZING with my four year old. Scheduling can be a mess at times (okay most of the time) but the hygienists and dentists are always wonderful and it truly makes up for it.

Trevor Coates
2 years ago
I want to say that there is usually nothing super exciting about 3 trips to the dentist in a short period of time but the ladies at advantage dental in Sisters, OR are absolutely amazing!!! Wow they have patiently and gently done miracle work on my teeth and i could not be more satisfied!! Thanks so much to the wonderful Dr. Traynor, Jordyn and Hailey

Laura W.
2 years ago
Dr. Traynor is amazing. Knows her stuff, kind, diligent at solving issues, honest, etc.. Advantage dental is a disaster in so many other ways but I have a feeling this is due to underfunding thanks to regressive politics.

Whitnie Stopani
2 years ago
I love that this Is a clinic comprised of women. I've never met a female dentist before this. They're knowledgeable and do good work. BUT! The receptionist is rude, never at the desk, and never returns phone calls. I've left 2 messages and called at least six times in the last week as my son has a a filling fall out while flossing. I still haven't heard back.

Kimberly A
2 years ago
I have driven to this clinic twice from Redmond, and my appointment has been cancelled with no notification. I do not recommend.

Joy Medley
2 years ago
I moved to Sisters, Oregon from another state. At my first visit to this office they did a set of full mouth x-rays. My previous dentist always checked my benefits before performing any work. They did not call Metlife Dental nor did they ask me when I last had x-rays. I am now stuck with rhe $91.00 bill. I called the office and the office manager offered nothing more than it's my responsibility. No explanation as to why they did not check my benefit or ask me when I had my last set of x-rays. Metlife said it is pretty much industry standard to cover these every 5 years. They are in the business and most likely know this. In addition they have old equipment and hurt ne when doing the x-rays. I will not go back and cannot recommend this office.

Scott Nado
3 years ago
Wow! I had a filling done by Dr. Traynor and it was tremendous! The entire office is great! I also didn't have to wait long! Go here for your dental care!

TamsinTarshish
3 years ago
Here we go again with cancelled appointments, extremely rude receptionists and no return phone calls. Beside the receptionist implying that I was lying about leaving messages, ( i was trying to reschedule an appointment that was cancelled without an explanation, and left two messages), On top of that- this latest receptionist claims there's no manager, and that i was rude for asking her to" please listen to me", after she tried to reschedule me again, on the day of my appointment to have a filling replaced. I've had enough of your abuse Advantage Dental. Anything you say or do now is too little too late. You hire horrible receptionists and your customer service is just as bad.

Brett Funrue
3 years ago
Dr. Traynor and her staff are kind, caring and very knowledgeable professionals. They did excellent work for me! I highly recommend them!

Katy Becky
4 years ago
I have been going to Advantage in Sisters for several years. The quality of care is not bad, but what I don't like is the constant rotation of dentists (3rd dentist in about 6 years) so there is no continuity of care. Also, every six months when I go for a cleaning, there is a different receptionist. So, you never feel like you are "known" there.

j rex
4 years ago
I wish to Thank Dr. Traynor DDS and her fabulous team at Sister's Advantage Dental in Sister's, Or. They are welcoming and kind hearted.. Also very thorough too. My adult son with Autism is comfortable going here and as a Mom..That is Priceless! Well done! Keep up the great job! Blessings,Celeste

Donovan Mehlum
5 years ago
The dentist was amazing, informative and very kind, I had all of my teeth pulled at once and even though it hurt my experience was a whole lot better than expected, I will be recommending advantage dental to everyone I know.

Bill Renison
5 years ago
Very disappointed with the office support staff. New to area and wished to Dr Hicks, but never got to meet with her. If you are a new patient be prepared for a comedy of errors and incompetence. Also prepare for a ream of paperwork that could have been mailed to you in advance. I had a great dentist in Bend, but wished to find someone local once my dentist left the practice. Yes, I have very good dental insurance and secondary insurance as well. Poor customer service!!!

Melinda Powell
6 years ago
Dr. Hicks and her amazing staff have provided top-notch dental work for my entire family. In addition, they have provided outstanding information to help us improve our dental health/care and gone out of their way to help us make informed decisions every single visit.

Kevin Hale (HaleGrafx)
6 years ago
Doctor Hicks and her staff are very easy going and kind. She has been a great help in keeping my teeth in good shape.

Steven Duncan
6 years ago
Treated like a real human being! Best dentist in deschuttes county

Wendy Waddell
7 years ago
Wouldn't take me in right away and I told them a crown came out, I got a tiny , tiny infection and now they say a root canal or pull the tooth and guess what? It's a beautiful tooth that had the smallest possible filling in it from when I was 15, so salvageable, and yet OHP won't cover this tooths preservation, i wanted to get in same or next day, its a must if you have hole in your face, and the Secretary they used to have was a beautiful doll inside and out, this recent girl never has a smile thats genuine and she's rude, I hate people treating u different because your poor, I have straight., Nice teeth, I'm smiley and kind..feel lonely and scared and mistreated here.

Christine Winfrey
7 years ago
Dr. Hicks is the most down to earth and understanding dentist I've met. Her staff make you feel comfortable and she did a great job with my dental procedure. I'm absolutely glad that I chose her as my dentist.