Access Endodontics

602 N Calgary Ct UNIT 301, Post Falls, ID 83854
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 4:00pm
Tuesday8:00am - 4:00pm
Wednesday8:00am - 4:00pm
Thursday8:00am - 4:00pm
Friday8:00am - 4:00pm
SaturdayClosed

Reviews

Rating 4.4 out of 5 based on 91 reviews

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Robin Nichols
a year ago
The staff was kind and professional. The office and work areas were clean and sanitary. Dr. Dusty did my procedure. He was patient and explained every step as he went along, as did his assistant Alexis. Overall my experience was great. It was the most painless dental procedure I've ever had. Highly recommend!


Steve Morris
a year ago
Dr Gatten is exceptionally skilled and talented. The technology and resources of this office are beyond expectation. The staff is professional and friendly. This experience was the very best I've had with a root canal. My experience was virtually painless! I'm no stranger to dental work, and these experts are the best. Cost was very reasonable . Thanks Access Endodonics


Josh Beckett
2 years ago
I highly recommend Access Endodontics. The staff is friendly and helpful and my root canal was pain free.


John Renzi
2 years ago
Root canals are not fun I needed one Went to Access Endodontics very professional group but felt liked they cared. Answered my questions told me what to expect. When it was all done they took the time to show me my after xray. I learned more about root canals.


Robert Barber
2 years ago
Scheduling is incompetent. I have open availability so my root canal went smooth. My wife does not. Her first appointment was cancelled 3 months ago when the doctor had a flat tire, which is completely understandable, and was rescheduled for another month out, which was less than understandable. Next appointment wife received a call asking to switch to a closer date, to which she said she would call back with an answer after talking with her work. She called back expecting to not have her appointment changed, and whoever does the scheduling took the initiative to change the appointment without her consent, which she could not make, and gave her old appointment to another patient. Fast forward to today when her appointment was changed, again without her consent, from when she could make it to an earlier time when she would not be off work. The lack of consideration by Access Endodontics Scheduling staff is appalling, and I would highly encourage anyone with a tight schedule to steer clear of the scheduling train wreck that is Access Endodontics.


Kyle Lewis
2 years ago
I had to have 2 separate root canals done, and this was hands down the best experience I have ever had. Everyone was friendly and helpful, all my questions were answered, Dr. Gatten was very quick and friendly, and I felt that my time was valued. Once the anesthetic kicked in I didn't feel a thing, no discomfort and recovery has been quick. I can tell that they definitely know what they're doing!! This is the first place I've felt 100% comfortable saying I will recommend all of my friends and family go for their endodontic care. If you're needing a root canal done and are at all nervous, give these guys a call. They will take care of you!


Christy Coleman
2 years ago
Very nice staff, loved that they explained every step.


Jessica Schicker
2 years ago
Dr. Elmer was very confident in answering my questions, and he was very patient and compassionate with my anxiety and worry. He did thorough work, and so far I've had a very good outcome.


Monte Russell
2 years ago
Very professional, and the Doctor let's you know what is going on during the procedure. A nice staff and I would highly recommend Access Endodontics to anyone. I am very pleased with the outcome


Kat Weber
2 years ago
Best root canal experience ever - no pain during nor after procedure. I highly recommend Dr. Dustin Gatten and his wonderful staff.


STACY VICKERS
2 years ago
In preparation for a bridge my dentist, Dr. Steven Anderson, referred me to Access Endodontics for a root canal. Their staff was prompt & professional in scheduling, even notifying me of a cancelation as time was of the essence. I was very fortunate to have Carla as my oral surgery assistant as she was patient in taking time to verbally & physically prepare me for the procedure, which eased my stress considerably. To date, I have had both doctors Timothy Gatten & Dustin Gatten perform procedures & have been blessed to have Carla at my side nearly every step of the way. The Post Falls office is exceptionally clean & beautifully appointed, with state of the art equipment. Every member of their staff with which I've had contact has been "top drawer." And, both doctors Timothy & Dustin Gatten are highly skilled & educated. I'll use no other endodontic practice in the future in the event I need such specialized care. I highly recommend Access Endodontics to everyone!!


SC W
2 years ago
Update: it's May 2022 and it's almost been a year since I had this procedure done. I've paid my amount and my insurance company paid their amount in august. I was just sent a bill again and when I called today I was reminded by the receptionist that They only bill the insurance company as a courtesy to the patient. Apparently Tyler, the office mgr, has barely just called my insurance company to see why they did not receive the check. I called them in February to let them know the bill had been paid by the insurance and they are barely getting around to checking with the insurance to see what went wrong. My dentist and a previous endodontist received their payments right away. I've never had this issue with any other dentist. It'd be one thing if they were pleasant and helpful to help me resolve this but usually they are not helpful and try to remind me that this is my problem even though I literally cannot do anything about this! Super frustrating!! Hope if you try them you have better luck with a customer service oriented experience. Tyler is completely inept and Annette doesn't do well with customer service.


laurie hudson
2 years ago
My root canal was pain free and easier then some of the cavities I have had filled in the past!


Lisa Brooks
2 years ago
Great service from reception to root canal! Doc explained everything each step of the way which was helpful in easing my anxiety. Thank you Access Dental team!!!


From Hawaiian To Uruguayan
2 years ago
We are a retired family that pays a ridiculous amount in dental insurance. This office was so unhelpful in billing an incomplete procedure and ended up charging us almost $1,000 out of pocket for nothing. After 30 minutes or less the dentist put his hands up and walked out saying there was nothing he could do. Here's your bill for $1,000 for nothing. Well, thanks for nothing.


nafiola ferderer
2 years ago
Doctor Elmer was my Surgeon this time and he was excellent. I had anxiety attack and Doc. Elmer did his best to calm me down.


Trunkz _
2 years ago
The doctor who worked on me did great work and was very good at explaining everything to me and making it a comfortable expierience. The staff was also very helpful and friendly.


Patrick Murphy
2 years ago
Best place ever. I had a root canal done and I can't say enough good things about these guys. The staff is very helpful with everything from scheduling to billing insurance and the doctor is fantastic. Painless, caring and just plain nice people. I'd highly recommend them.


amy organ
2 years ago
Highly recommend this office for your endodontic needs. The staff was friendly and professional. The doctor was efficient and made the whole process painless and easy.


Renae Krupa
2 years ago
Very impressed with Dr. Dustin Gatten and his team! I had a completely pain free and very comfortable treatment today. I appreciated him talking me through the procedure and keeping me updated as he went. As someone who works in the dental field I have high expectations, and they were exceeded! I highly recommend Dr Dustin Gatten at Access Endo!


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