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brandyn newberry
3 years ago
We love Dr. Jeffrey Mathews and the whole team! we travel across town just to go to this dental office.

Sheila
3 years ago
Dr. Mathews is the best dentist I've ever been to. I've been going there for about 18 years. Eleven years ago I moved over 30 miles away to the far northwest valley, but still travel 60 miles round trip to see him. I've tried other dentists that were closer to where I live during that time and had such poor experiences with 'upselling' me, telling me I needed over $2,000 in dental work (haven't had a cavity in over 20 years). Turned out it was all lies; I am sad to say it is difficult to find honest dentists these days. I have total trust in Dr. Mathews and his hygienists. With about 2 visits a year to his office in 18 years, (every 6 month for cleanings), I have never once had a bad experience. I hope he never retires!! Take good care of your teeth and even if you don't, Dr. Mathews will take good care of you.

Robert Brabson
3 years ago
Great service!

brandyn newberry
4 years ago
We love Dr. Jeffrey Mathews and the whole team! we travel across town just to go to this dental office.

Sheila
4 years ago
Dr. Mathews is the best dentist I've ever been to. I've been going there for about 18 years. Eleven years ago I moved over 30 miles away to the far northwest valley, but still travel 60 miles round trip to see him. I've tried other dentists that were closer to where I live during that time and had such poor experiences with 'upselling' me, telling me I needed over $2,000 in dental work (haven't had a cavity in over 20 years). Turned out it was all lies; I am sad to say it is difficult to find honest dentists these days. I have total trust in Dr. Mathews and his hygienists. With about 2 visits a year to his office in 18 years, (every 6 month for cleanings), I have never once had a bad experience. I hope he never retires!! Take good care of your teeth and even if you don't, Dr. Mathews will take good care of you.

Robert Brabson
4 years ago
Great service!

Marissa Meach
4 years ago
The first two times I came to Acacia Dental I left very happy, infact I even left a 5 star review. Unfortunately my last experience was incredibly frustrating and was the most unprofessional interaction I have ever had with a medical or dental office. I received a phone call on Thursday May 30th confirming my appointment I pre scheduled (at the advice of the receptionist) for june 4th, 6 months ahead of time. Today now being june 4th I could not remember if it was 1 pm or 1:30 pm that I made the appointment. I called and was cheerfully greeted by a woman named Candy. I explained I need to see what time my appointment was for and she tells me I'm not on the books. I nicely told her I had been called and it was confirmed and was concerned about being charged for it. She said that everyone gets only one free miss and next one would be charged. I told her it was unfortunate to me that I loose my free-be due to their mistake and she says "oh i see hmm"completely ignoring my concern. After a frustrating conversation of her not listening to the fact I need Tuesday she finally comes to the conclusion she doesnt have ANYTHING on a Tuesday for the rest of the year and needs to put me on a cancellation list. At this point shes being incredibly passive agressive and rude and I agree to go on the list so i can get off the phone with her. After thinking about how poorly the conversation went I decided to call back and ask to be taken off their cancellation list and their paitnet listvall together. When I call back Candy answered again and very very happily took me off her list instead of trying to resolve any issues. She had the nerve to THANK me for doing this. I then started to thank her for happily negating the needs of one of their patients and she hung the phone up on me. Understand i was not yelling or cussing or even remotely raising my voice and this woman hung the phone up. Clearly I made the right decision. Unfortuently Dr. Matthews is not worth putting up with the quality of reception he employs.

Marissa Meach
5 years ago
The first two times I came to Acacia Dental I left very happy, infact I even left a 5 star review. Unfortunately my last experience was incredibly frustrating and was the most unprofessional interaction I have ever had with a medical or dental office. I received a phone call on Thursday May 30th confirming my appointment I pre scheduled (at the advice of the receptionist) for june 4th, 6 months ahead of time. Today now being june 4th I could not remember if it was 1 pm or 1:30 pm that I made the appointment. I called and was cheerfully greeted by a woman named Candy. I explained I need to see what time my appointment was for and she tells me I'm not on the books. I nicely told her I had been called and it was confirmed and was concerned about being charged for it. She said that everyone gets only one free miss and next one would be charged. I told her it was unfortunate to me that I loose my free-be due to their mistake and she says "oh i see hmm"completely ignoring my concern. After a frustrating conversation of her not listening to the fact I need Tuesday she finally comes to the conclusion she doesnt have ANYTHING on a Tuesday for the rest of the year and needs to put me on a cancellation list. At this point shes being incredibly passive agressive and rude and I agree to go on the list so i can get off the phone with her. After thinking about how poorly the conversation went I decided to call back and ask to be taken off their cancellation list and their paitnet listvall together. When I call back Candy answered again and very very happily took me off her list instead of trying to resolve any issues. She had the nerve to THANK me for doing this. I then started to thank her for happily negating the needs of one of their patients and she hung the phone up on me. Understand i was not yelling or cussing or even remotely raising my voice and this woman hung the phone up. Clearly I made the right decision. Unfortuently Dr. Matthews is not worth putting up with the quality of reception he employs.