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Heather Holt
a year ago
What an amazing place. From the front desk, to the hygienists, to the dentist, everyone is amazing. It's a super laid back atmosphere and they really care about your dental health. You don't feel rushed at all. I've never really felt like I had a dentist I wanted to keep going to, but now I do. Dr Southwell and her team are the best.

Alondra Diaz Esparza
2 years ago
The front person is the nicest and most helpful person ever, really enjoy going there and being greeted by her! Ya'll should definitely give her a raise! Everybody there is so nice, love the service, definitely staying with this group, and would recommend.

Natarina Gore
2 years ago
The office staff is very nice and the customer service is great and all but they completely messed my mouth up. I had 2 fillings done by them in October . Even after a month of me having them my teeth were super sensitive but I was on tenncare and about to turn 21 so I don't know if that's why I got half treatment but it's now July and I'm having to get those two teeth extracted. It's definitely saddening to me because I don't want that so this review is more for the office than people. Please do better when it comes to doing fillings or just anything in general to peoples mouth.

S M
2 years ago
Awesome experience! Everything from when I called to make an appointment to the end of my first visit! I made my appointment last week and was so happy to find out they were able to get me in as a new patient today! I was able to save time by filling out some of the paperwork they sent me ahead of time. I got my tooth x-ray, examination, and treatment done in one visit. I was in and out in an hour. Darrius and Dr. Southwell made me feel so comfortable and made sure I knew exactly what the problem was and what needed to be done. Very professional! Definitely will be back for future preventative visits. I highly recommend!

Joshua Keller
2 years ago
I have always had a fear of dentists and at 32 years old, the last time I saw a dentist, I was 13. All the way from talking on the phone and scheduling, to the very end of my root canal being done, they made me feel extremely comfortable. The entire staff from receptionist to Dr. Southwell we're extremely professional and even more so personable. The receptionist came into my room and went over the payment options that I had and showed me what my insurance was paying and what my out of pocket would be. She even told me that they could do an application for carecredit if I wanted them to. Dr.southwell gave me multiple options to choose from and explained each one in detail. She answered my questions and was not at all short in her responses. She was mindful of my comfort and pain levels by watching the expression on my face and would ask if something hurt or not. If it did, she would stop and add more numbing. She explained what she was doing while she did it. I would recommend Dr.southwell and her staff to anyone who was looking for an amazing dentist who destroys the villainous stigma of dentists and makes you want to get your teeth cleaned regularly. Also, while they work on your teeth, there is a flat screen tv in the room for you to watch. They have Netflix for your viewing/distraction. Over all, a great experience.

porscha moore
2 years ago
I recently moved and still whiling to travel from Antioch tn just to go here I've never felt so comfortable at a dentist office this place is wonderful .

porscha moore
3 years ago
I recently moved and still whiling to travel from Antioch tn just to go here I've never felt so comfortable at a dentist office this place is wonderful .

Chrissy
3 years ago
I drove here from West Nashville because it's worth the drive! Not only is the office so calming, but Dr. Southwell is so patient, kind, and knowledgeable. After coming here I immediately cancelled my kids' appointment with another dentist and rescheduled for Dr. Southwell.

Chrissy
4 years ago
I drove here from West Nashville because it's worth the drive! Not only is the office so calming, but Dr. Southwell is so patient, kind, and knowledgeable. After coming here I immediately cancelled my kids' appointment with another dentist and rescheduled for Dr. Southwell.

Melissa M
5 years ago
Professional and courteous.

Frank Jasmin
5 years ago
They make their patients feel comfortable. They have a awesome office, highly recommended.

Melissa M
5 years ago
Professional and courteous.

John Smith
5 years ago
Dr. Southwell is very warming, welcoming, and knowledgeable! Great service!

Robert H
5 years ago
Called and spoke to Linda, who answers the phones for Acacia Dental Group on Friday 6/8/18, explained I have a small hole in a left upper Incisor at the gum line, told her I am a senior and Medicare does not help me on dental at all, and I have to watch every penny, what would be an estimate of the cost to repair that tooth. She said be at their office at 10:10 today, Saturday 6/9/18, ask for Dianne, and they will look at the tooth and a guess on the cost would be $50.00 to $80.00, but don't hold her to that, could be more. I was excited, and got up early and arrived at 10:10 AM today, 6/9/18. The receptionist said, the X-Ray they would do would be $50.00, other places charge $19.00, the visit just to be seen would be $100.00 and the one filling could be about $300.00, and the doctor would not see me at all, so I was indeed disappointed. They suggested I go to a low income doctor for people like myself. Really, could the doctor have not taken 5 minutes to just look at the tooth or speak to me, NO, she chose not to but had the receptionist send me away. So what was to be about $50.00 to $100.00 was really $450.00, and please let me add, there was not one single person in the office at Acacial Dental Group waiting room at 10:10 AM this Saturday morning at 10:01 AM, June 9th, 2018.

Frank Jasmin
5 years ago
They make their patients feel comfortable. They have a awesome office, highly recommended.

John Smith
6 years ago
Dr. Southwell is very warming, welcoming, and knowledgeable! Great service!

Robert H
6 years ago
Called and spoke to Linda, who answers the phones for Acacia Dental Group on Friday 6/8/18, explained I have a small hole in a left upper Incisor at the gum line, told her I am a senior and Medicare does not help me on dental at all, and I have to watch every penny, what would be an estimate of the cost to repair that tooth. She said be at their office at 10:10 today, Saturday 6/9/18, ask for Dianne, and they will look at the tooth and a guess on the cost would be $50.00 to $80.00, but don't hold her to that, could be more. I was excited, and got up early and arrived at 10:10 AM today, 6/9/18. The receptionist said, the X-Ray they would do would be $50.00, other places charge $19.00, the visit just to be seen would be $100.00 and the one filling could be about $300.00, and the doctor would not see me at all, so I was indeed disappointed. They suggested I go to a low income doctor for people like myself. Really, could the doctor have not taken 5 minutes to just look at the tooth or speak to me, NO, she chose not to but had the receptionist send me away. So what was to be about $50.00 to $100.00 was really $450.00, and please let me add, there was not one single person in the office at Acacial Dental Group waiting room at 10:10 AM this Saturday morning at 10:01 AM, June 9th, 2018.