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Jessica Rivera
a year ago
(Translated by Google) It's too long they make you wait just to see the dentist. Being there can take you 3 hours (Original) Es demasiado el tiempo que te hacen esperar solo para ver al dentista. Estar ahi te puede llevar 3 horas

Graciella Medina
a year ago
I have been bringing my 3 kids here for a long time. The doctors are good and the assistant are also nice not that much the frontdesk staff . This clinic is near my house ( reason why I haven't leave before), but always is crowd of patients no matter the hour or if you have appointment. It seems they don't know how to plan their day, they over schedule. You can wait to be attended easily like 45min to an 1h to the first part . After they do the x rays and cleaning, you need to wait in the waiting room outside again until the Dr is available and they call you again, and you can be there waiting 40 min or more once again. Kids gets bored or you can see them running all over the place and screaming. No TV on or games stations working. This week is my last going there, my appt with my 3 years old kid was at 4pm and I left at 6pm, arriving on time. I think it hasn't been the worst scenario. Also next day I went with my other 2 daughters and the appt was at 4:30pm and because of the rain and traffic we arrived at 4:36pm and the frontdesk staff, not very nice, told me if I couldn't let her know that I would be late, (was only 6 minutes.. ok?), and that the system was closed and she couldn't attend us. I told her about the time we always have to wait there even arriving earlier to the appt, and asked if they could wait only 6 min and she didn't care. No empathy at all, she even didn't try to help. I was so frustrated, I told my girls we won't come here anymore. I changed her plans for the appt, I left the office early to pick them up at schools but with rain, the normal traffic was worst and only 6 min, is ridiculous. I can not recommend this place at all.

Vanessa Arufe
a year ago
Wonderful team. Very nice and patient with my girls. Very fast wait times and procedures. I highly recommend this office.

R.y Ortiz
a year ago
(Translated by Google) My son had his usual appointment every 6 months and when the doctor saw him she told him to make an appointment to come back another day to put sealants on his teeth. It is disrespectful that my child is sitting there at his appointment only to put sealants that there is no need to open a cavity and it does not take time to put sealants make them come back to make another appointment and miss work. lack of respect and ethics with the agreement (Original) Mi hijo tuvo su cita habitual cada 6 meses y cuando la dra lo vio le dijo que sacara una cita para volver otro dia para poner sellantes en sus muelita. Es una falta de respeto que mi nino estando sentado alli en su cita solo para poner sellantes q no hay q abrir cavidad ni toma tiempo poner sellantes hagan volver hacer otra cita y faltar uno al trabajo.falta de respeto y etica con el pacte

Raquel Blanco
a year ago
(Translated by Google) Please do not come to this place, it is the worst dental place you can come to. I am sorry to see my daughter get her braces in this place. Every visit, no matter if it is in the morning or afternoon, they always last more than 4 hours waiting, it is worse. than Jackson Hospital (Original) Por favor no vengan a este lugar es el peor lugar dental al que pueden venir yo estoy arrepentida de verle echo los frenillos a mi hija en este lugar cada vista no importa si es por la manana o tarde siempre duran mas de 4 horas esperando es peor que el Jackson Hospital

jasmin morla
a year ago
Dr. Lilian Hernandez is an amazing orthodontist. She knows exactly what she is doing, she is kind, and she cares for her patients.All her assistants are attentive and incredibly skilled. Definitely recommend.

Yolanda Ramos
a year ago
(Translated by Google) Very bad experience! They left me waiting for two hours and in the end they did not attend me, I was going to have my son's tooth extracted and I returned with his tooth since they did not have time to do the work (Original) Malisima experiencia! Me dejaron esperando por dos horas y al final no me atendieron, iba por una extraccion de un diente de mi hijo y regreso con su diente ya que no tuvieron tiempo de hacer el trabajo

Maggie "Maggie 15" Rod
a year ago
(Translated by Google) Excellent attention! the girls are super friendly the doctors not to mention the patience and dedication is extraordinary one of my children has autism and they knew perfectly well how to handle the situation and everyone left smiling very pleasant experience (Original) Excelente atencion! las chicas son super amables las doctoras ni se diga la paciencia y dedicacion es extraordinaria uno de mis hijos tiene autismo y sabian perfectamente como manejar la situacion y todos salieron sonrientes muy grata experiencia

Eileen Feliciano
a year ago
If I can give these people 0 stars I would. The wait time is always over 3 or 4 hours. The sitting area is very limited so imagine standing there for 3 hours untill they call you in and then wait another hour or 2 for the doctor to see your child. The staff never wants you to acompany your children when they are getting their procedure done. They only allow you to enter if they are getting a cleaning.

E&P Garver
a year ago
No respect for your time! Very poorly run office and the office manager does not care. Have come here twice and both times have had to wait over an hour to be let inside. The excuse is it takes long to verify insurance. Again poorly run office. I gave them the benefit of the doubt the first day but will not be back.

Olga Peleshenko
2 years ago
Excellent service!

Yelena Rodriguez
2 years ago
(Translated by Google) A place where my children's teeth are pampered and careful, I recommend mentioning Mili to the orthodontic doctor, she is excellent and Mili is excellent, my daughter loves her in the dental section, I recommend Daniela here at the clinic in Little Havana (Original) Un lugar donde me consienten los dientes de mis ninos y cuidado lo recomiendo mencionando a Mili a la doctora de ortodoncia es excelente y mili es excelente mi nina la adora en la parte del dental recomendar a Daniela aqui en la clinica de la pequena habana

michael herrera
2 years ago
The worst place to make an appointment. You'll be stuck in the waiting room for 4 hours after your u Supposed appointment.

Claudia Castellanos
2 years ago
(Translated by Google) Very good attention and good work done by all!!, Thank you very much, you are the best (Original) Muy buena atencion y buen trabajo que realizan todos!!, Muchas gracias son los mejores

Yamileth Cisneros
2 years ago
Five stars is not enough

Adrian Diaz
2 years ago
The wait time here Is always astronomical. The staff doesn't seem to care. Looking for a new place.

Maivelyn Montes de oca
2 years ago
(Translated by Google) FIRST I called to schedule an appointment for my 1 year old baby and I was surprised that they gave it to me for Tuesday (quickly), automatically I: I started reading the comments and they know that: I called again to reschedule an appointment that was the first of the day, I was surprised when they gave me the date; It was a distant date and there I understood that they put many appointments, all that fit, even take hours to attend to a small patient, that is, little professional ethics or perhaps greed, after all, they charge more even though there are many small children waiting for hours, do not take any appointment that is not the first of the day. The truth is I haven't been to the place but just because of the reviews it scares me just to show up and have to wait 2 hours as the comments say. I have an appointment for later, I asked the customer service person to schedule the appointment for me to be the first, I told her that I had read the comments that it took a long time to attend to a patient and what was the excuse: "IT IS THAT THEY ARE CHILDREN AND YOU SHOULD KNOW HOW DIFFICULT IT IS TO TAKE CARE OF A CHILD." Then, Miss, why do they want to schedule so many appointments? They want to eat the sun, they are children. But in the end I'm going to go as agreed if I see that they don't attend to me I'm going to another clinic in the end make an appointment in another place a few days later. More professional ethics with these little ones and less greed. (Original) PRIMERAMENTE llame para agendar una cita para mi bebe de 1 Ano y me sorprendio que me la dieran para el martes( rapidamente), auntomaticamente yo: me puse a leer los comentarios y saben que: llame nuevamente para reprogramar una cita que fuera la primera del dia,me sorprendi cuando me dieron la fecha; era una fecha lejana y ahi entendi que ponen muchas citas todas la que quepan aunk demoren horas atendiendo a un pequeno paciente,o sea poca etica profecional o quizas avaricia, a fin y al cabo asi cobran mas aunque haya muchos pequenos ninos esperando por horas, no tomen ninguna cita q no sea la primera del dia. La verdad no he ido al lugar pero solo por las criticas me da miedo solo presentarme y tener que esperar 2 horas como dicen los comentarios. Tengo cita para mas adelante le pedi a la de servicio al cliente que me agendas la cita para ser la primera ,le dije que habia leido los comentarios de q demoraban mucho atender a un paciente y cual fue la excusa:" ES QUE SON NINOS Y DEBES DE SABER LOS DIFICIL QUE ES ATENDER A UN NINO" .Senorita entonces por que quieren agendar tantas citas, se quieren comer el sol, son ninos. Pero en fin voy a ir como lo acordado si veo que no me atienden me voy a otra clinica a fin de cuentas saque cita en otro lugar unos dias despues. Mas etica profesional con estos pequenos y menos avaricia.

Kate
2 years ago
This place is the worst!! my daughter had put her braces there a while ago! And they tighten it every 1 month.so it was time to tighten it so they took a while to call us.we go in the room she getting everything ready and she take puts my daughters string from the braces not sure what it's called but she took that out, and she got a toothbrush and start brushing my daughters teeth AND GUMS hardly as possible she took out blood my daughter looked like she wanted to CRY! Not only that they take hours to call us!! and my daughter complains on how she CUT HER GUMS and bottom well once we packed up to leave we see that the toothbrush had BLOOD something I know it that your NOT supposed to brush your gums hard to the point where it bleeds

Gianluca Cappuccio
2 years ago
(Translated by Google) I live in New Jersey and in Miami And unfortunately I had to take my 6-year-old daughter to a dental emergency. They were very friendly and received me without waiting too long. Miss "Liu" very professional, attentive and very patient with my girl doing the x-rays and the panoramic, I really appreciate it! The doctor who attended my daughter Tanbien was super !! (Doctor Ramon) (Original) Vivo en New Jersey y en Miami Y lamentablemente tuve que llevar mi hija de 6 anos en emergencia dental . Fueron muy amable y me recibieron sin esperar mucho . La senorita " Liu " muy profesional , atentas y muy paciente con mi nina haciendole los rayos x y la panoramica , se lo agradezco mucho !! La doctora que asistio mi hija Tanbien fue super !!( Doctora Ramon )

Adonis Ortiz
2 years ago
I love my doctor Hernandez she takes very good care of my teeth and she also a does great job