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danielle reimer
a year ago
Went in waited over 45 minutes past my scheduled appointment time. The dental tech was very rough on my mouth when doing x-rays. I even call it a cleaning. They didn't scrape the plaque along my gums at all. I have always had that done. She just told me to floss more. I used my once every six months dental appointment to have teaath polished. I won't be back.

Carmen kinney
2 years ago
Slowest dental office ever. Both times I've been here it's an extremely long wait. What's the point of making appts to not be seen until 2 hrs later than that? Definitely do not recommend

Kailie Jo
2 years ago
They're decent people, but I've had every appointment rescheduled, I've needed a root canal done for 2 months now and have had that rescheduled twice now, because the dentist apparently leaves state rather often. Plus waiting time is ridiculous, if your appointment is at 10am, don't expect to be called back until 11-11:30. If it weren't for insurance purposes, I would have switched providers already

Kamie Coles
2 years ago
Horrible got my wisdom tooth pulled @10am they was supposed to call in a prescription they never did it's now 430 and they closed.. now I have to go to the ER Not Satisfied at all!!!

suzie garnett
2 years ago
they held my dentures ONE YEAR after making Gumes changed by then. Had to go where they know how to treatpatients! Never a dentist there to help!!! DO NOT RECOMMEND!!!

audie dorrian
2 years ago
Waited an hour and 15 min for them to polish my teeth and not clean them. My daughter had an appt as well and they did nothing for her besides tell me to use gauze to get plaque buildup off her teeth.

Barb Markus
2 years ago
They have a very officiant organization & we are very happy we have found A1 dental. Everyone is very nice and you feel very welcome.

Niekka Barnes
2 years ago
BEYOND LIVID. MY DAUGHTER HAD A CONSULTATION A MONTH PRIOR IN WHICH I WAS ADVISED PHOTOS WOULD BE TAKEN. I HAD A VERY LENGTHY CONVERSATION WITH THE DOCTOR WHO VERY THOROUGHLY EXPRESSED TO ME THAT MY DAUGHTER'S MOUTH WAS IN BAD SHAPE BUT OUR INSURANCE WOULD ONLY COVER PHASE 1 IF PHASE 2 WOULDNT BE NEEDED. IN HER CASE SHE WOUPD NEED BOTH PHASES. HE BASICALLY TOLD ME HE COULDNT TREAT HER DUE TO CONFLICT OF INTEREST. I WAS CONTACTED A FEW WEEKS LATER AND ADVISED TO BRING MY CHILD BACK FOR PHOTOS TO SUBMITT TO MEDICAID TO GET HER APPROVED FOR BRACES.. I QUESTIONED WHY. THIS NEEDED TO BE DONE BEING THAT MY 7 YR OLD HAS ALL BUT 1 BABY TOOTH AND WAS ADVISED THAT THEY WOULD PROBABLY HAVE HER GET THE REMAINING BABY TEETH PULLED. I MISSED THAT APPOINTMENT AND CALLED TO RESCHEDULE ANOTHER RECEPTIONIST TOLD ME THE SAME THING. SO I PULLED MY CHILD OUT OF SCHOOL AND DROVE FROM WEST DESMOINES TO THEIR UNPROFESSIONAL ESTABLISHMENT AND WAS BASICALLY TOLD I CAME FOR NOTHING. LISTEN TO THE PATIENT SOMETIME! THE DR. DIDNT EVEN REVIEW OUR FILE BEFORE SEEING US SO HE HAD NOT A CLUE WHAT WAS GOING ON. I HAD TO REMIND HIM OF THE LENGTHY CONVERSATION WE HAD LAST TIME THEN HE DECIDED TO REVIEW THE FILE AND TELL ME WHAT I KNEW ALL ALONG. WE DIDNT NEED TO BE THERE. THEY ARE SURE TO MASK YOU UP AND COVID SCREEN YOU TO DEATH BUT CANT GET THEIR MAIN S*** TOGETHER

Ashley
2 years ago
The staff here are excellent! By far best service on the Southside! Everyone from the receptionist ladies to the main Dentist they are caring, considerate and professional, really just a wonderful group of people.

Nicole Hall
2 years ago
Seriously don't know how to even professionally answer the phone. Let alone do everything that is needed the 1st time so I wouldn't have to come a second time.

Nicole Hall
3 years ago
Seriously don't know how to even professionally answer the phone. Let alone do everything that is needed the 1st time so I wouldn't have to come a second time.

Ashly Mitchell
3 years ago
all the people who work here are so nice thank u guys.

Niekka Barnes
3 years ago
BEYOND LIVID. MY DAUGHTER HAD A CONSULTATION A MONTH PRIOR IN WHICH I WAS ADVISED PHOTOS WOULD BE TAKEN. I HAD A VERY LENGTHY CONVERSATION WITH THE DOCTOR WHO VERY THOROUGHLY EXPRESSED TO ME THAT MY DAUGHTER'S MOUTH WAS IN BAD SHAPE BUT OUR INSURANCE WOULD ONLY COVER PHASE 1 IF PHASE 2 WOULDNT BE NEEDED. IN HER CASE SHE WOUPD NEED BOTH PHASES. HE BASICALLY TOLD ME HE COULDNT TREAT HER DUE TO CONFLICT OF INTEREST. I WAS CONTACTED A FEW WEEKS LATER AND ADVISED TO BRING MY CHILD BACK FOR PHOTOS TO SUBMITT TO MEDICAID TO GET HER APPROVED FOR BRACES.. I QUESTIONED WHY. THIS NEEDED TO BE DONE BEING THAT MY 7 YR OLD HAS ALL BUT 1 BABY TOOTH AND WAS ADVISED THAT THEY WOULD PROBABLY HAVE HER GET THE REMAINING BABY TEETH PULLED. I MISSED THAT APPOINTMENT AND CALLED TO RESCHEDULE ANOTHER RECEPTIONIST TOLD ME THE SAME THING. SO I PULLED MY CHILD OUT OF SCHOOL AND DROVE FROM WEST DESMOINES TO THEIR UNPROFESSIONAL ESTABLISHMENT AND WAS BASICALLY TOLD I CAME FOR NOTHING. LISTEN TO THE PATIENT SOMETIME! THE DR. DIDNT EVEN REVIEW OUR FILE BEFORE SEEING US SO HE HAD NOT A CLUE WHAT WAS GOING ON. I HAD TO REMIND HIM OF THE LENGTHY CONVERSATION WE HAD LAST TIME THEN HE DECIDED TO REVIEW THE FILE AND TELL ME WHAT I KNEW ALL ALONG. WE DIDNT NEED TO BE THERE. THEY ARE SURE TO MASK YOU UP AND COVID SCREEN YOU TO DEATH BUT CANT GET THEIR MAIN S*** TOGETHER

Ashley
3 years ago
The staff here are excellent! By far best service on the Southside! Everyone from the receptionist ladies to the main Dentist they are caring, considerate and professional, really just a wonderful group of people.

Beatrice Emelifeonwu
3 years ago
Had a very seamless experience at this dentist office. They were all very kind and helped my pain tremendously. No longer a new client but now a forever client.

Tabitha Jamerson
3 years ago
After going an embarrassingly long time between dental visits, I was scared to schedule a cleaning, but the dental hygienist and dentist I saw at A+ Iowa Dental made me feel so comfortable. They were very gentle and not at all judgmental with me. I had a great experience and am actually looking forward to coming back for my follow-up treatments because I feel I can trust the team here and that they will take good care of me. There was a little bit of a wait for my appointment, but I didn't mind. The receptionist kept me updated and let me know that they had a staff member out for the day. They have also staggered their appointment times and have done a great job at reducing capacity for Covid-19 precautions. Everyone was properly dressed in their PPE and the space was kept very clean. I felt safe. This is a great dental office.

Robin Ollie
4 years ago
Dr podray and dr mafa are such great dentista! Very knowledgeable, professional, fun, and curteous! Love working with him! Great team

Jay Arthur
4 years ago
These guys are both incompetent and unprofessional. Did I mention uncaring? I had a follow up appointment scheduled for weeks with them for 12/23 at 10:30 am. Pretty important as it was a necessary requirement for my upcoming total hip replacement. They immediately told me they didn't have any reservations today and I must be mistaken. She finally looked it up and said "oh, you did have a reservation but our doctor still isn't here". I asked if they ever checked their future reservations and she said not when the doctor was not going to be there anyway. Seems like an ideal time to check to me. Anyway, at no point did either secretary apologize or offer any alternatives. Seriously, not even 1 "I am sorry"?! Take your business elsewhere if you have the opportunity. I'm guessing this guys license must have come from a box of lucky charms anyway.

stephanie Couch
4 years ago
It would be nice if they would return a call six hours before they closed for the weekend . My son has a wire loose and is now screwed ! Thanks guys

benjamin hurst
4 years ago
Great place. Quality work. Can be extremely busy at times. Good dentists and great staff.