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matthew w
a year ago
No one ever Picks up the phone and that establishment. You can leave a voice message on three different numbers including using the woman's extension and still nobody will call you back for over a month. Front desk girl is so rude and has no idea about the policy. Clean place ,horrible customer service. From the front desk to the doctors. Any work will take over 6 months to get in contact with them. Always no one answers the door when you have an appointment expect to wait 15 minutes outside doesn't matter if you call no one will be there to let You in.

Tiffany Porcu
2 years ago
I have been a patient for over 4 years now. Ten years before that, I had a metal based frontal bridge (from somewhere else) that caused major gum issues. Although I was weary to undergo the procedure to fit for a new bridge once again, it was totally worth switching to an all porcelain bridge. Not only were they more compatible, but they look and feel way more natural than what I had previously. I'll be honest, the procedure was expensive, but with the help of the gracious receptionists, we were able to work out a payment plan that worked. I was also due back every 3 months for deep cleanings and anything that needed to be done to repair my gums. Before covid, the wait time to get in the office would vary, and getting an appointment during covid was almost impossible. However, as I returned, I've been going consistently, and I'm always seen right on schedule. The best part is that my gums have improved drastically. They don't take my insurance unfortunately, but after all this time and the improvement made, I have no desire to go anywhere else. I had to give Dr. Venterina and the staff a hug my most recent visit for being so kind, patient and professional every step of the way. They saved my gums and I can smile knowing they did me right

Daniel Kapassakis (dannyKAPPS)
2 years ago
Don't bother having insurance to go to this place, they don't like to use it anyways. They don't at all do their due diligence in working or checking with your insurance and will try to up-sell you on everything, even services that are covered by insurance. I went for x-rays and a cleaning, the hygienist told me I needed local antibiotics and that it was 60 dollars and may not be covered by insurance. So I went through, apparently she stuck them in 4 places and it was 60 dollars each for a total of 240 dollars. I followed up with my insurance and it was denied because it wasn't done by a specialist. Had they referred me to a specialist for the job, it would have been completely covered. I also had a filling that had come out just a week or so prior and had to get it redone. The woman informed me that white fillings are 200 extra and not covered by my insurance, which at my previous dentist was always completely covered. So I call up insurance and sure enough it is covered. I have my insurance request to the office girl who argued with me vehemently first stating that they aren't covered because it's a back tooth, then she said because of the size of the filling. Luckily I stayed on top of the situation and contacted insurance myself who stated that white resin fillings are completely covered on every tooth and just to be sure my insurance had them submit for preauthorization, you know, the type of thing the office woman should be doing every time for every patient to not cost them an arm and a leg because that's what insurance is for. The day I went in to the office for the filling it was a male dentist who was working instead of the woman I initially saw, he stated he wanted to do a crown, I told him it was a filling that had come out while chewing gum after over 10 years and I'd like to just get a filling again, he refused to do so, even after the first visit with the woman dentist who i believe is Dr Venturina who stated she would do it. The office girl stated she will ask the other doctor if she will do the filling and get back to me, and of course she never did. Also for the higher quality crown made of zirconia they charge 500 dollars, I had a zirconia crown done by Dr Ian cantor which came out beautifully and he uses a new digital scanner technology for a perfect fit instead of the mold that this office uses and he only charged 300. If you don't mind paying out of pocket and not using your insurance and paying inflated prices for everything, then by all means come here.

Mildred Borsilli
2 years ago
I am so happy to have found A Center For Dental Services. Everyone is so professional and friendly. Appointments are easy to obtain and when you arrive you are seen quickly. Dental problems are addressed efficiently and treatments are treated with care.

Larry Rodriguez
2 years ago
Staff is great very professional and kind. Great experience.

Irish De Marco
2 years ago
Love the crew here very friendly and accommodating.

Anthony Anemone
2 years ago
Excellent!!!! Dr.Venterina is the best!!!

Patrick O'Donnell
2 years ago
Not only is Dr. Berger a fantastic Dentist... He has great chair side manner which makes you feel extremely comfortable and safe... While you wait for your Appointment the staff @ Dr Venterina's facility is top notch and friendly especially the Office Manager Louise who seems to be the Straw that stirs the Drink...

Julius Bowens III
2 years ago
The office visit was very pleasant, Dr Berger & Natalia are so informative as to what's going on as they work. Keep up the Excellent work.

F. M.
2 years ago
Wonderful experience and kind staff! Highly recommend! Been a customer for over 20 years!

Kristen Kelly
2 years ago
Horrible horrible horrible! First appt was Jan 2020. As a new pt the glorified dentist never even came into the room to look at my mouth!! Just had a cleaning by the hygienist. What kind of dentist doesn't even assess her pt ? I'm sure she charged me as if she did! Fast forward to 2021, after waiting 3 months to get an appointment for a cleaning, I called to reschedule the time because unfortunately I work and cannot make the scheduled appointment time, to reschedule that appt the first available was 3 months from my previously scheduled date !!! After not being to the dentist in almost 2 years they can't accommodate a time swap? Wouldn't bring my dog here. Disgusting

Henri Dionisi
2 years ago
SCAM!! As numerous others have previously stated this place is a scam. They charged my mother's insurance for 2 crowns and instead of charging her the $800 copay she was supposed to pay, they charged her $2,000 instead. Then when she came back for a cleaning months later they tried to charge her another $800. I don't know how Valerie can hold her head up as professional when she gets by in life scamming people out of their money. I guess it's her way of making up for what she lacks as a dentist. Don't believe these five star reviews you see, they bribe people for them (why do you think they're all 5 stars). These people are rude, unprofessional and it is abhorrent that they have gotten away with this for so long. My mother will be filing a complaint with the NY board of dentist and though that most likely won't do anything, I encourage everyone else here with a bad experience to do the same so the state can see what a God awful money making scam this place is. The fact that so many people have had the same experience is a serious red flag for this place, please be careful with who you trust your teeth with.

Dom Cassissa
2 years ago
For the first time ever I actually found a dentist I enjoy coming to! This office has never been anything shy of the most professional & welcoming every time I come in. They've handled everything from cleanings to X-rays and even a route canal for me and I have absolutely zero complaints about anything! The entire office and staff always treats you like family and even takes time to even get to know you on a personal level. I have no plans of ever looking for another office to be a patient to!

Lukasz Pypec
2 years ago
Everyone at the Center for Dental excellence, Brooklyn location, has been so kind and professional during my 6 month treatment process. They have a great office with excellent people that made me very comfortable and reassuring that my dental health was in good hands. I cant thank them enough for giving me a smile that I am proud to show. I recommend this location and their other location in staten island, for anyone seeking experienced and warm welcoming dental visits. Thank you!

Michael Colaizzo
2 years ago
I am very pleased with my visit. The staff is very helpful and friendly. I would highly recommend this office.

Peter DiTuri
2 years ago
When it came to having dental work done, I was a devout coward. When I finally couldn't ignore the wretched state of my teeth, I visited a couple of dentists and was not impressed. I finally came to A Center for Dental Excellence. The doctors and staff made me feel comfortable from the start. Dr. Venterina is a compassionate professional and she oversaw every stage of my treatment. Needless to say, I had to have a lot of work done on my teeth. The work took weeks to complete, but was absolutely worth it. Today, my treatment is complete and I finally have a beautiful smile. I no longer have to be embarrassed by the way my teeth used to look. From here on out, it's all maintenance, and I no longer have that fear of dentists. I want to give a special shout out to Dr. Berger, Natalia, and especially Louise at the front desk who is very accommodating and an all-around delightful person. These people are my dentists for life!

Dana Perricone
2 years ago
This place is a scam. They do not honor what you're covered for and always try to up sell you. They denied me service unless I paid for an upgrade I did not want. I walked out and let them know I would be finding a new dentist.

Gary
2 years ago
Would never go back took 3 times to fit a crown to have it fall out, robbed me of 1800$ , should of left long time ago.

G
3 years ago
They don't accept healthfirst medicaid insurance

Anthony Rappa
3 years ago
Excellent experience, very thorough and was well taken care of. They were attentive to my needs.